Dante and SiteGPT are AI customer support tools designed to deflect support tickets and enhance customer service efficiency. Both platforms offer similar core features, including human handover capabilities, analytics and insights, and email lead capture. However, neither provides an AI email assistant. They are positioned as scalable solutions with tiered pricing structures to accommodate varying business needs.
Dante's pricing starts with a free tier offering 50 message credits and progresses through tiers up to a Business plan at $399 per month for 40,000 message credits. Additional features like unlimited AI messages, custom domains, and extra chatbots are available as add-ons. SiteGPT's pricing begins at $49 per month for the Starter plan with 4,000 messages, scaling up to an Enterprise plan starting at $999 per month for unlimited messages. SiteGPT also offers additional message bundles and branding removal as optional extras. Both platforms charge $25 per 1,000 tickets/chats, making them competitively priced in the market.
| Feature | Dante | SiteGPT | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | Yes | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Starter - $49/mo Growth - $99/mo Scale - $399/mo Enterprise - Starts at $999/mo Remove SiteGPT Branding - $50/mo Extra 5k Messages - $50/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $25 | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Starter - 4k messages/mo Growth - 10k messages/mo Scale - 40k messages/mo Enterprise - Unlimited message/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Dante pricing page | SiteGPT pricing page | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Starter - 200 training web pages Growth - 2,000 training web pages Scale - 10,000 training web pages Enterprise - 100,000 training web pages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Starter - 1 chatbot Growth - 2 chatbots Scale - 5 chatbots Enterprise - Unlimited chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Questions & Answers Plain Text Websites Files (CSV, TXT, PDF, DOCX, PPTX, MD) Google Drive Dropbox OneDrive Notion Audio Files Sharepoint Box | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Google Chat Messenger Crisp Slack Zendesk WhatsApp (Coming Soon) Freshchat Intercom (Coming Soon) Hubspot (Coming Soon) | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Starter - email Growth - email Scale - email, support manager Enterprise - email, phone, account manager, custom support solution | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Dante, SiteGPT, and My AskAI are AI-driven customer support tools designed to deflect support tickets and enhance customer service efficiency. Each offers unique features, pricing plans, and capabilities tailored to different business needs.
All three platforms—Dante, SiteGPT, and My AskAI—offer robust AI customer support features. These tools are designed to automate responses to common customer queries, thereby reducing the workload on human support agents.
While Dante does not offer additional AI features specifically for support agents, both SiteGPT and My AskAI do. This makes SiteGPT and My AskAI more comprehensive solutions for businesses looking to augment their human support teams with AI capabilities.
Dante offers a range of pricing plans starting from Free to Business at $399 per month, with various add-ons such as unlimited AI messages for $49 per month and custom domains for $5 per month. SiteGPT's plans range from $49 per month for the Starter plan to $999 per month for the Enterprise plan, with additional costs for branding removal and extra messages. My AskAI offers three plans: Essentials at $60, Pro at $99, and Enterprise with pricing on request. My AskAI also provides a 30-day free trial on all plans without requiring a credit card, which is a notable advantage.
For AI pricing per 1,000 tickets or chats, both Dante and SiteGPT charge $25, whereas My AskAI charges $99. This makes Dante and SiteGPT more cost-effective in terms of per-unit AI pricing.
Dante's usage tiers range from 50 message credits in the Free plan to 40,000 message credits in the Business plan. SiteGPT offers from 4,000 messages per month in the Starter plan to unlimited messages in the Enterprise plan. My AskAI provides 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with additional conversations costing $0.10 each.
All three platforms support human handover, ensuring that complex queries can be escalated to human agents when necessary.
Dante, SiteGPT, and My AskAI all offer conversation analytics and insights, helping businesses understand customer interactions and improve their support strategies.
Only My AskAI includes an AI email assistant, providing additional value for businesses that rely heavily on email communication for customer support.
All three platforms support email lead capture, enabling businesses to collect customer information for follow-up and marketing purposes.
Dante's content limits range from 500K characters per chatbot in the Free plan to 100M characters in the Business plan. SiteGPT's limits range from 200 training web pages in the Starter plan to 100,000 in the Enterprise plan. My AskAI offers unlimited web pages and documents across all plans, which are updated automatically.
Dante allows from 1 chatbot in the Free plan to 40 in the Business plan. SiteGPT offers from 1 chatbot in the Starter plan to unlimited in the Enterprise plan. My AskAI provides 1 chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
None of the three platforms offer a hosted help center or a chatbot flow builder, focusing instead on AI-driven interactions.
