Dante and Kommunicate are AI customer support tools designed to deflect support tickets and streamline customer service operations. Dante offers a range of pricing plans starting from a free tier with 50 message credits, scaling up to a business plan at $399 per month for 40,000 message credits. The cost per 1,000 tickets or chats is $25. Additional features include human handover, analytics/insights, and email lead capture, with optional add-ons like unlimited AI messages and custom domains. Dante's flexible pricing and add-on options cater to various business needs and budgets.
On the other hand, Kommunicate's pricing starts at $100 per month for the Lite plan with 1,000 messages, and goes up to $200 per month for the Advanced plan with 5,000 messages, with enterprise pricing available upon request. The cost per 1,000 tickets or chats is $84. Similar to Dante, Kommunicate provides human handover, analytics/insights, and email lead capture, but does not offer an AI email assistant. Kommunicate's higher base price reflects its more comprehensive service tiers aimed at larger-scale operations, providing a more straightforward but potentially costlier solution for businesses.
| Feature | Dante | Kommunicate | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Lite - $100/mo Advanced - $200/mo Enterprise - Custom Pricing | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $84 | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Lite - 1,000 messages Advanced - 5,000 messages Enterprise - Custom Pricing | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Dante pricing page | Kommunicate pricing page | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Lite - not specified Advanced - not specified Enterprise - Custom Pricing | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Lite - not specified Advanced - not specified Enterprise - Custom Pricing | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | Yes | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Web scraping FAQs Documents (PDF, Excel, Word) Existing customer interactions Zendesk Helpscout Salesforce | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | https://www.kommunicate.io/integrations | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Lite - Email, Knowledge base, Live chat Advanced - Email, Knowledge base, Live chat Enterprise - Email, Knowledge base, Live chat, Phone, Personalized onboarding, Product training, Dedicated account manager | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Dante, Kommunicate, and My AskAI are AI customer support tools designed to deflect support tickets and enhance customer service. Each platform offers a variety of features, pricing plans, and integrations to cater to different business needs.
All three platforms—Dante, Kommunicate, and My AskAI—offer AI customer support features, providing automated responses and assistance to users. However, My AskAI stands out by also offering AI features specifically designed for support agents, enhancing their efficiency and effectiveness.
Dante offers a range of pricing plans from a free tier to a premium Business plan at $399 per month. They also provide various add-ons such as unlimited AI messages and custom domains. Kommunicate's pricing starts at $100 per month for the Lite plan and goes up to custom pricing for the Enterprise plan. My AskAI's plans range from $60 to $99 per month, with a 30-day free trial available for all plans without requiring a credit card.
For AI services, Dante charges $25 per 1,000 tickets/chats, which is more affordable compared to Kommunicate's $84 and My AskAI's $99. This makes Dante a cost-effective option in terms of AI usage.
Dante offers multiple usage tiers, starting from 50 message credits for the free plan up to 40,000 message credits for the Business plan. Kommunicate's tiers range from 1,000 messages in the Lite plan to custom pricing for the Enterprise plan. My AskAI provides 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with an additional charge of $0.10 per conversation beyond the limits.
All three platforms support human handover and provide conversation analytics and insights, ensuring seamless transitions from AI to human agents and valuable data for performance analysis.
My AskAI is unique in offering an AI email assistant, a feature not available in Dante or Kommunicate. This can significantly enhance email management and response times.
All three platforms offer email lead capture capabilities, allowing businesses to gather potential customer information efficiently.
Dante has specific content limits based on the pricing tier, ranging from 500K characters per chatbot in the free plan to 100M characters in the Business plan. Kommunicate does not specify content limits for its plans. My AskAI offers unlimited webpages and documents across all plans, with automatic updates, providing more flexibility and scalability.
Dante's plans range from 1 chatbot in the free tier to 40 chatbots in the Business plan. Kommunicate does not specify the number of chatbots or agents included in their plans. My AskAI offers 1 chatbot with public and private modes in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
None of the platforms offer a hosted help center. Kommunicate is the only platform that provides a chatbot flow builder, which can be useful for designing conversation flows.
Dante integrates with various platforms like websites, Zotero Library, YouTube, Google Drive, and different file types. Kommunicate supports web scraping, FAQs, documents, customer interactions, and major CRM systems like Zendesk and Salesforce. My AskAI offers extensive integrations with websites, multiple file types, Google Drive, Notion, Confluence, SharePoint, and more, including major CRM systems.
Dante supports a wide range of integrations for end users, including popular platforms like WordPress, Facebook Messenger, WhatsApp, and Slack. Kommunicate's integrations are listed on their website. My AskAI provides integrations with websites, Zend
