Dante and CoSupport AI are both AI customer support tools designed to deflect support tickets and enhance customer service efficiency. Dante offers a transparent pricing model, charging $25 per 1,000 tickets or chats. It provides multiple usage tiers ranging from free to business plans, with additional options for unlimited AI messages, removing branding, chat records, extra chatbots, and custom domains. Key features include human handover, analytics and insights, and email lead capture, although it lacks an AI email assistant.
In contrast, CoSupport AI does not disclose specific pricing information, including the cost per 1,000 tickets or chats, or detailed usage tiers. Information on key features such as human handover, analytics and insights, AI email assistant, and email lead capture is also not provided. This lack of detailed information makes it challenging to directly compare CoSupport AI's offerings and pricing structure with Dante's comprehensive and transparent model.
| Feature | Dante | CoSupport AI | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | Yes | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Not provided | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | POA | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Not provided | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Not provided | Yes |
| Conversation Analytics/Insights | Yes | Not provided | Yes |
| AI Email Assistant | No | Not provided | Yes |
| Email Lead Capture | Yes | Not provided | Yes |
| Pricing Page | Dante pricing page | [CoSupport AI pricing page](Not provided) | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Not provided | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Not provided | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | Not provided | No |
| Chatbot Flow Builder | No | Not provided | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Not provided | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Not provided | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Not provided | Yes |
| SOC-2 Compliant | No | Not provided | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Not provided | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | Own | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Not provided | Yes |
Dante,CoSupport AI, andMy AskAIare AI customer support tools designed to streamline and enhance customer service by deflecting support tickets. Each offers unique features, pricing structures, and capabilities geared towards different user needs.
All three platforms provide AI customer support features. However,CoSupport AIandMy AskAIextend their offerings to include AI features specifically designed for support agents, enhancing their ability to manage and resolve tickets efficiently. Dante does not offer these additional AI features for support agents.
Danteoffers a wide range of pricing plans starting from a free tier to a business plan at $399 per month, with various add-ons available for additional costs. For instance, unlimited AI messages cost $49 per month, and extra chatbots are priced at $5 per chatbot per month.My AskAIhas a more straightforward pricing structure with three main plans: Essentials at $60, Pro at $99, and Enterprise available upon request. My AskAI also offers a 30-day free trial on all plans without requiring a credit card.CoSupport AIdoes not provide detailed pricing information publicly.
When it comes to the cost per 1,000 tickets or chats,Dantecharges $25, whileMy AskAIhas a higher rate of $99.CoSupport AIdoes not disclose this information.
Dante's usage tiers range from 50 message credits in the free plan to 40,000 message credits in the business plan. In contrast,My AskAIoffers 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with an additional charge of $0.10 per conversation beyond these limits.CoSupport AIdoes not provide details on usage tiers.
BothDanteandMy AskAIsupport human handover, allowing seamless transition from AI to human agents when necessary. They also offer conversation analytics and insights.CoSupport AIdoes not provide information on these features.
My AskAIstands out with its AI email assistant and email lead capture capabilities, features thatDantedoes not offer.CoSupport AI's feature set in these areas is not disclosed.
Danteimposes content limits based on the plan, ranging from 500,000 characters in the free plan to 100 million characters in the business plan.My AskAIoffers unlimited webpages and documents across all plans, with automatic updates. For the number of chatbots or agents,Danteranges from 1 to 40, whileMy AskAIoffers 1 chatbot in the Essentials and Pro plans and unlimited chatbots in the Enterprise plan.CoSupport AIdoes not provide specific information on these aspects.
My AskAIoffers extensive integrations with various content and knowledge bases, including websites, files, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce. It also integrates with multiple end-user platforms like Zendesk, Intercom, HubSpot, Slack, Teams, and more.Danteprovides a broad range of integrations but is less comprehensive compared toMy AskAI.CoSupport AI's integration capabilities are not detailed.
BothDanteandMy AskAIare GDPR compliant, but neither is SOC-2 compliant. In terms of support,My AskAIoffers web and email support for Essentials, priority support for Pro, and dedicated success managers for Enterprise users.Danteprovides support via a Discord community and API setup support for higher-tier plans.CoSupport AI's support options are not specified.
Danteuses GPT-3.5 Turbo, GPT-4o mini, and GPT-4o models, whileMy AskAIemploys GPT-4o across all plans and offers additional models like Claude and Gemini for Enterprise users. Both platforms provide API access.CoSupport AIuses its own AI models, but further details are not provided.
My AskAIdistinguishes itself with a clear pricing structure, extensive integrations, and additional features like an AI email assistant and email lead capture. These features, combined with comprehensiv
