Dante and Botsify are AI customer support tools designed to deflect support tickets and enhance customer service efficiency. Dante offers a tiered pricing structure starting from a free plan with 50 message credits to a Business plan at $399 per month for 40,000 message credits. The platform also provides additional features such as human handover, analytics/insights, and email lead capture. Optional add-ons include unlimited AI messages, removal of branding, chat records, extra chatbots, and custom domains. The cost per 1,000 tickets/chats for Dante is $25.
Botsify, on the other hand, provides a more simplified pricing model with three main plans: "Do it yourself" at $49 per month, "Done for you" at $149 per month, and a customized plan. Each plan offers unlimited usage tiers, including human handover, analytics/insights, and email lead capture. Unlike Dante, Botsify's pricing per 1,000 tickets/chats is determined on a per-order basis (POA). Both platforms aim to streamline customer support with AI-driven solutions, but they differ in their pricing structures and additional features.
| Feature | Dante | Botsify | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Do it yourself - $49/mo Done for you - $149/mo Custom - Customized Plan | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | POA | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Do it yourself - Unlimited Done for you - Unlimited Custom - Unlimited | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Dante pricing page | Botsify pricing page | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Do it yourself - Unlimited Done for you - Unlimited Custom - Unlimited | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Do it yourself - 2 chatbots Done for you - 5 chatbots Custom - Unlimited | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Not provided | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Messenger SMS Website Telegram | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | Yes | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Do it yourself - Basic Support (general response) Done for you - Dedicated support (response and technical support) Custom - Dedicated support (response and technical support) | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | Not provided | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Dante, Botsify, and My AskAI are AI-driven customer support tools designed to deflect support tickets and enhance customer service efficiency. Each offers a unique set of features, pricing plans, and capabilities tailored to different business needs.
All three platforms—Dante, Botsify, and My AskAI—provide AI customer support features. However, My AskAI stands out by also offering AI features specifically designed to assist support agents, adding an extra layer of utility for customer service teams.
Dante offers a tiered pricing structure ranging from free to $399 per month, with various add-ons like unlimited AI messages and extra chatbots available for additional fees. Botsify's pricing is simpler, with a "Do it yourself" plan at $49 per month and a "Done for you" plan at $149 per month, along with customized plans. My AskAI provides three main plans—Essentials at $60, Pro at $99, and Enterprise with a price on application (POA)—and includes a 30-day free trial on all plans without requiring a credit card.
When it comes to AI pricing per 1,000 tickets or chats, Dante charges $25, while My AskAI charges $99. Botsify's pricing for this metric is provided on application (POA), making it less transparent in comparison.
Dante's usage tiers are based on message credits, with the free plan offering 50 message credits and the highest tier, Business, offering 40,000 message credits. Botsify offers unlimited usage across all its plans. My AskAI's tiers range from 200 conversations per month in the Essentials plan to unlimited conversations in the Enterprise plan, with an additional cost of $0.10 per conversation beyond the limits.
All three platforms support human handover, allowing seamless transition from AI to human agents when necessary. They also offer conversation analytics and insights to help businesses understand and optimize their customer interactions.
My AskAI distinguishes itself by offering an AI email assistant, a feature not available in Dante or Botsify. This can be particularly useful for managing email-based customer support.
Dante's content limits vary significantly across its plans, from 500K characters per chatbot in the free plan to 100M characters in the Business plan. Botsify offers unlimited content across all its plans. My AskAI provides unlimited webpages and documents across all its plans, with automatic updates.
Dante's plans range from 1 chatbot in the free tier to 40 chatbots in the Business plan. Botsify offers 2 chatbots in the basic plan and up to unlimited chatbots in the custom plan. My AskAI's Essentials and Pro plans each include 1 chatbot with two modes (public and private), while the Enterprise plan offers unlimited chatbots.
Dante integrates with various platforms such as websites, Zotero Library, YouTube, Google Drive, and file types like PDFs and DOCX. Botsify's integrations include Messenger, SMS, Website, Instagram, Telegram, and WhatsApp. My AskAI offers a more extensive range of integrations, including websites, multiple file types, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, Salesforce, and more.
All three platforms are GDPR compliant. However, only Botsify is SOC-2 compliant. Support options vary, with Dante offering community and API setup support for higher tiers. Botsify provides basic support for the "Do it yourself" plan and dedicated support for higher plans. My AskAI offers web and email support for the Essentials plan, priority support for the Pro plan, and Slack and a success manager for the Enterprise plan.
Dante uses GPT-3.5 Turbo and GPT-4o models. Botsify does not specify the AI models used. My AskAI offers GPT-4o for Essentials and Pro plans, with additional options like Claude and Gemini for the Enterprise plan. All three platforms provide API access.
