Dante and Algomo are AI customer support tools designed to deflect support tickets through automated responses. Dante offers a more granular pricing structure with several tiers, starting from a free plan with 50 message credits and scaling up to a Business plan with 40,000 message credits, priced at $399 per month. Additional features like unlimited AI messages, custom domains, and extra chatbots can be added for supplementary fees. Dante charges $25 per 1,000 tickets/chats and includes functionalities such as human handover, analytics/insights, and email lead capture, but it does not offer an AI email assistant.
Algomo, on the other hand, presents a simpler tier system with three main plans: Starter, Pro, and Scale, ranging from $9 per month for 100 bot conversations to $499 per month for 10,000 bot conversations. Algomo's per-1,000-tickets/chats cost is higher at $125. Like Dante, Algomo supports human handover and provides analytics/insights, but it also includes an AI email assistant in its feature set. Both platforms aim to streamline customer support operations, though their pricing and specific capabilities differ, catering to varied business needs and budgets.
| Feature | Dante | Algomo | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | Yes | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $125 | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | Yes | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Dante pricing page | Algomo pricing page | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Shopify Hubspot Zapier Slack Google Analytics WordPress | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | Own models | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Dante, Algomo, and My AskAI are AI-powered customer support tools designed to help businesses deflect support tickets efficiently. Each platform offers unique features and pricing structures, catering to different needs and budgets.
All three platforms—Dante, Algomo, and My AskAI—provide AI customer support functionalities. However, when it comes to AI features for support agents, both Algomo and My AskAI offer these capabilities, while Dante does not.
Dante has a wide range of pricing plans starting from a free tier to a business plan at $399 per month. Additional features are available as add-ons, such as unlimited AI messages for $49 per month. Algomo offers three pricing plans: Starter at $9 per month, Pro at $49 per month, and Scale at $499 per month. My AskAI provides three tiers as well: Essentials at $60, Pro at $99, and Enterprise with a price on application. My AskAI also offers a 30-day free trial on all plans without requiring a credit card.
Dante charges $25 per 1,000 tickets/chats, making it the most cost-effective option for this metric. Algomo is the most expensive at $125 per 1,000 tickets/chats, while My AskAI charges $99 per 1,000 tickets/chats.
Dante's usage tiers range from 50 message credits in the free plan to 40,000 message credits in the business plan. Algomo's usage tiers start at 100 bot conversations per month in the Starter plan and go up to 10,000 in the Scale plan. My AskAI offers 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan. My AskAI also charges $0.10 per conversation beyond the plan limits.
All three platforms support human handover and provide conversation analytics and insights. This ensures that complex queries can be seamlessly transferred to human agents and that businesses can analyze interactions for improvements.
Both Algomo and My AskAI offer AI email assistants, while Dante does not. All three platforms support email lead capture.
Dante's content limits vary by plan, starting from 500K characters per chatbot in the free plan to 100M characters in the business plan. Algomo's limits range from 10M characters in the Starter plan to 100M in the Scale plan. My AskAI offers unlimited webpages and documents across all plans, with automatic updates.
Dante provides a varying number of chatbots depending on the plan, from 1 in the free plan to 40 in the business plan. Algomo offers 1 chatbot in the Starter plan, 2 in the Pro plan, and unlimited bots in the Scale plan. My AskAI offers 1 chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
Dante supports integrations with various platforms like websites, YouTube, and Google Drive for content, and platforms like WordPress, Slack, and WhatsApp for end users. Algomo integrates with platforms like Shopify, HubSpot, and Slack. My AskAI offers extensive integrations, including Google Drive, Notion, Confluence, SharePoint, and end-user platforms like Zendesk, Intercom, Slack, Teams, and various chat platforms.
All three platforms are GDPR compliant but not SOC-2 compliant. In terms of support, Dante offers Discord community support, Algomo provides live chat support, and My AskAI offers web and email support in the Essentials plan, with additional priority and video support in the Pro plan, and a dedicated success manager in the Enterprise plan.
Dante uses GPT-3.5 Turbo and GPT-4o models, Algomo uses its own models, while My AskAI uses GPT-4o in the Essentials and Pro plans and offers additional options like Claude and Gemini in the Enterprise plan. All thre
