CoSupport AI and Dante are AI customer support tools designed to deflect support tickets and streamline customer interactions. CoSupport AI's pricing and feature details are not publicly provided, making it challenging to directly compare costs or specific capabilities. The lack of disclosed information on human handover, analytics, AI email assistance, and email lead capture further limits a comprehensive evaluation of CoSupport AI's offerings.
In contrast, Dante offers a transparent pricing structure with a cost of $25 per 1,000 tickets or chats. Dante provides multiple usage tiers, ranging from a free plan with 50 message credits to a business plan at $399 per month for 40,000 message credits. Additional features include human handover, analytics and insights, and email lead capture, though it does not offer an AI email assistant. Dante also provides various add-ons like unlimited AI messages, custom domains, and extra chatbots, allowing for flexible customization based on business needs. This detailed pricing and feature information positions Dante as a more transparent and customizable option in the market.
| Feature | CoSupport AI | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | No | Yes |
| Price Plans | Not provided | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | POA | $25 | $99 |
| Usage Tiers | Not provided | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Not provided | Yes | Yes |
| Conversation Analytics/Insights | Not provided | Yes | Yes |
| AI Email Assistant | Not provided | No | Yes |
| Email Lead Capture | Not provided | Yes | Yes |
| Pricing Page | [CoSupport AI pricing page](Not provided) | Dante pricing page | My AskAI pricing page |
| Content Limits | Not provided | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Not provided | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | Not provided | No | No |
| Chatbot Flow Builder | Not provided | No | No |
| Integrations (Content/Knowledge) | Not provided | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Not provided | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Not provided | Yes | Yes |
| SOC-2 Compliant | Not provided | No | No |
| Support | Not provided | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Own | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Not provided | Yes | Yes |
CoSupport AI, Dante, and My AskAI are AI customer support tools designed to deflect support tickets through automated responses and intelligent assistance. Each platform offers various features and capabilities aimed at improving customer support efficiency.
All three platforms, CoSupport AI, Dante, and My AskAI, provide AI customer support features. This includes the ability to handle customer inquiries and deflect support tickets through automated responses.
CoSupport AI and My AskAI both offer AI features specifically designed to assist support agents. This includes tools that can help agents respond more efficiently to customer inquiries. Dante, however, does not provide AI features tailored for support agents.
Dante offers a range of pricing plans starting from a free tier up to a business plan costing $399 per month. Additional features like unlimited AI messages and custom domains are available at extra costs. My AskAI provides three main plans: Essentials at $60 per month, Pro at $99 per month, and Enterprise with a price on application. My AskAI also offers a 30-day free trial on all plans without requiring a credit card. CoSupport AI's pricing plans are not provided.
Dante charges $25 per 1,000 tickets or chats, while My AskAI charges $99 for the same volume. CoSupport AI's pricing for this metric is not available.
Dante's usage tiers range from 50 message credits in the free plan to 40,000 message credits in the business plan. My AskAI offers 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with an additional cost of $0.10 per conversation beyond the limits. CoSupport AI does not provide information on usage tiers.
Both Dante and My AskAI support human handover, allowing the conversation to be transferred to a human agent when necessary. CoSupport AI does not provide information on this feature.
Dante and My AskAI offer conversation analytics and insights to help businesses understand and improve their customer support interactions. CoSupport AI does not provide information on this feature.
My AskAI includes an AI email assistant feature, which is not available in Dante. CoSupport AI does not provide information on this feature.
Both Dante and My AskAI offer email lead capture capabilities. CoSupport AI does not provide information on this feature.
Dante's content limits vary by plan, from 500K characters per chatbot in the free plan to 100M characters per chatbot in the business plan. My AskAI offers unlimited webpages and documents across all its plans, with automatic updates. CoSupport AI does not provide information on content limits.
Dante's number of chatbots ranges from 1 in the free plan to 40 in the business plan. My AskAI offers 1 chatbot with 2 modes (public and private) in both the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan. CoSupport AI does not provide information on the number of chatbots or agents.
Neither Dante nor My AskAI provides a hosted help centre or a chatbot flow builder. CoSupport AI does not provide information on these features.
Dante supports integrations with various content sources, including websites, Zotero Library, YouTube, Google Drive, and file types like PDF, PPT, DOCX, and XLS. My AskAI offers a broader range of integrations, including websites, various file types, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce. CoSupport AI does not provide information on content or knowledge integrations.
Dante integrates with several end-user platforms such as WordPress, Google Drive, Discord, Facebook Messenger, LinkedIn, Squarespace, Outlook, Wix, Zendesk, WhatsApp, Slack, Microsoft Teams, and Zapier. My AskAI supports integrations with websites, Zendesk, Intercom, HubSpot, Slack, Teams, Zapier, Tidio, LiveChat, Crisp, SalesIQ (Zoho), Tawk, Freshchat, WhatsApp, Instagram, Messenger, and X/Twitter. CoSupport AI does not provide information on end-user integrations.
Both Dante and My AskAI are GDPR compliant, ensuring data protection and privacy for users. However, neither platform is SOC-2 compliant. CoSupport AI does not provide information on compliance.
Dante's support varies by plan, with community support available in the free and entry plans, and additional API setup support in higher-tier plans. My AskAI offers web and email support in the Essentials plan, priority support in the Pro plan, and a dedicated success manager in the Enterprise plan. CoSupport AI does not provide information on support options.
Dante uses GPT-3.5 Turbo, GPT-4o mini, and GPT-4o models. My AskAI uses the GPT-4o model in the Essentials and Pro plans, with additional options like Claude and Gemini available in the Enterprise plan. CoSupport AI uses its own AI models.
Both Dante and My AskAI offer API access, allowing for custom integrations and extended functionalities. CoSupport AI does not provide information on API access.
My AskAI stands out with its comprehensive integration options, support for AI email assistants, and flexible pricing plans with a 30-day free trial. While Dante offers a wider range of pricing tiers and content limits, My AskAI provides more robust features and support options, making it a competitive choice in the AI customer support market. CoSupport AI's lack of detailed information on several key features makes it challenging to compare comprehensively.
