Chatwith and Wonderchat are AI customer support tools designed to deflect support tickets and streamline customer interactions. Chatwith offers a competitive pricing structure, charging $24 per 1,000 tickets or chats. It provides three usage tiers: Free, Standard, and Business, with the Free plan offering up to 50 messages per month, the Standard plan up to 2,000 messages per month starting at $19, and the Business plan up to 3,000 messages per month starting at $59. While Chatwith does not support human handover, it includes analytics and insights as well as email lead capture functionalities.
Wonderchat, on the other hand, charges a higher rate of $41 per 1,000 tickets or chats but offers more extensive usage tiers ranging from Lite to Professional, with an additional Enterprise option available upon request. The Lite plan starts at $49.99 per month for 3,000 messages, the Basic plan at $99.99 for 6,000 messages, the Turbo plan at $249.99 for 15,000 messages, and the Professional plan at $499.99 for 30,000 messages. Unlike Chatwith, Wonderchat supports human handover, which can be crucial for complex customer interactions. Both platforms provide analytics and insights as well as email lead capture, but neither offers an AI email assistant.
| Feature | Chatwith | Wonderchat | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Standard - starts at $19/mo Business - starts at $59/mo | Lite - $49.99/mo Basic - $99.99/mo Turbo - $249.99/mo Professional - $499.99/mo Enterprise - POA | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $24 | $41 | $99 |
| Usage Tiers | Free - 50 messages/mo Standard - 2,000 messages/mo Business - 3,000 messages/mo | Lite - 3,000 messages Basic - 6,000 messages Turbo - 15,000 messages Professional - 30,000 messages | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | No | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Chatwith pricing page | Wonderchat pricing page | My AskAI pricing page |
| Content Limits | Free - No specific content limit Standard - 10,000,000 characters Business - 10,000,000 characters | Lite - 1 million characters / 250 webpages Basic - 3 million characters / 1000 webpages Turbo - 12 million characters / 2500 webpages Professional - 20 million characters/ 5000 webpages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 chatbot Standard - 1 chatbot Business - 2 chatbots | Lite - 2 chatbots Basic - 3 chatbots Turbo - 4 chatbots Professional - 5 chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Websites Files (PDF, DOCX, TXT) Integrating with Services and APIs Providing Q&A YouTube | Direct Text Inputs Websites Files (.pdf, txt, csv, docx, pptx, json) Audio Video | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | ActivePieces & Google Sheets Zapier Shopify WooCommerce Make.com ActivePieces Albato Wordpress Webflow Wix Framer Slack Telegram | Wordpress Webflow Bubble Confluence Squarespace Notion Framer Wix Shopify | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - Community Standard - Community, 72h email response Business - Community, 24h email response | Lite - email Basic - email Turbo - email Professional - email, Zoom Enterprise - email, Zoom | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Free - Not specified Standard - GPT-3.5 Turbo Business - GPT-4 and GPT-4 Turbo | GPT-4o Claude 3 Minstral AI | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Chatwith, Wonderchat, and My AskAI are AI customer support tools designed to deflect support tickets by automating responses and providing detailed insights. Each of these platforms offers unique features and pricing structures aimed at various business needs.
All three platforms—Chatwith, Wonderchat, and My AskAI—offer AI customer support features. However, My AskAI extends its capabilities further by providing AI features specifically tailored for support agents, setting it apart from Chatwith and Wonderchat, which do not offer this functionality.
Chatwith's pricing ranges from a free plan to $59 per month for its Business plan. Wonderchat offers a more extensive range of plans, starting at $49.99 per month and going up to $499.99 per month, with an Enterprise option available upon request. My AskAI's plans start at $60 per month and go up to $99 per month, with an Enterprise option available. Notably, My AskAI offers a 30-day free trial on all plans without requiring a credit card, providing an accessible entry point for new users.
The cost per 1,000 tickets or chats varies significantly among the platforms. Chatwith charges $24, Wonderchat charges $41, and My AskAI charges $99. While My AskAI has the highest cost per 1,000 interactions, its additional features and integrations may justify this price for some users.
Usage tiers also differ across the platforms. Chatwith offers a free tier with 50 messages per month, scaling up to 3,000 messages per month in its Business plan. Wonderchat's plans range from 3,000 to 30,000 messages per month. My AskAI, on the other hand, offers 200 conversations per month in its Essentials plan, scaling up to unlimited conversations in its Enterprise plan, with a charge of $0.10 per conversation beyond the set limits.
Both Wonderchat and My AskAI support human handover, enabling a seamless transition from AI to human agents when necessary. Chatwith does not offer this feature, which could be a limitation for businesses requiring more complex customer interactions.
All three platforms provide conversation analytics and insights, helping businesses understand customer interactions and improve their support strategies.
My AskAI stands out by offering an AI Email Assistant, a feature absent in both Chatwith and Wonderchat. This capability can enhance productivity by automating email responses, which is beneficial for businesses with high email volumes.
Email lead capture is available across all three platforms, allowing businesses to collect and manage leads effectively.
Content limits vary, with Chatwith and Wonderchat imposing specific character and webpage limits based on the plan. My AskAI offers unlimited webpages and documents across all its plans, automatically updating the limits, which can be advantageous for content-heavy businesses.
Chatwith's plans support up to two chatbots, while Wonderchat's plans range from two to five chatbots. My AskAI offers one chatbot in its lower-tier plans but allows unlimited chatbots in its Enterprise plan, with both public and private modes available.
My AskAI provides a comprehensive range of integrations, including Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, and Intercom, among others. Chatwith and Wonderchat offer fewer integrations, focusing mainly on website and file types.
My AskAI also excels in end-user integrations, supporting a wide array of platforms such as Zendesk, Intercom, HubSpot, Slack, Teams, and various social media channels. Chatwith and Wonderchat offer fewer end-user integrations, which might limit their utility for some businesses.
All three platforms are GDPR compliant but do not have SOC-2 compliance. Support options vary,
