Chatwith and Dante are AI customer support tools designed to deflect support tickets by automating responses and capturing leads. Chatwith offers a straightforward pricing structure with plans starting from a free tier with 50 messages per month, progressing to a Standard plan at $19 per month for 2,000 messages, and a Business plan at $59 per month for 3,000 messages. The cost per 1,000 tickets or chats is $24. Chatwith includes features such as analytics and insights, and email lead capture, but lacks human handover and an AI email assistant.
Dante, on the other hand, provides a more extensive range of usage tiers and additional features. Its pricing starts with a free tier offering 50 message credits, with paid plans beginning at $9 per month for 1,000 message credits and scaling up to $399 per month for 40,000 message credits. The cost per 1,000 tickets or chats is slightly higher at $25. Dante supports human handover and includes analytics and insights as well as email lead capture. Additional features such as unlimited AI messages, removal of branding, chat records, extra chatbots, and custom domains are available at extra costs, providing more flexibility and customization options for users.
| Feature | Chatwith | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Standard - starts at $19/mo Business - starts at $59/mo | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $24 | $25 | $99 |
| Usage Tiers | Free - 50 messages/mo Standard - 2,000 messages/mo Business - 3,000 messages/mo | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | No | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Chatwith pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Free - No specific content limit Standard - 10,000,000 characters Business - 10,000,000 characters | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 chatbot Standard - 1 chatbot Business - 2 chatbots | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Websites Files (PDF, DOCX, TXT) Integrating with Services and APIs Providing Q&A YouTube | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | ActivePieces & Google Sheets Zapier Shopify WooCommerce Make.com ActivePieces Albato Wordpress Webflow Wix Framer Slack Telegram | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - Community Standard - Community, 72h email response Business - Community, 24h email response | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Free - Not specified Standard - GPT-3.5 Turbo Business - GPT-4 and GPT-4 Turbo | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Chatwith, Dante, and My AskAI are AI customer support tools designed to deflect support tickets. Each offers a range of features, pricing plans, and capabilities tailored to different business needs. Below is a detailed comparison to help understand the positioning of My AskAI against its competitors, Chatwith and Dante.
All three platforms, Chatwith, Dante, and My AskAI, offer AI customer support features. However, My AskAI distinguishes itself by also providing AI features specifically for support agents, which is not available in Chatwith or Dante.
Chatwith offers three pricing tiers: Free, Standard starting at $19/month, and Business starting at $59/month. Dante provides a broader pricing spectrum with its Entry plan at $9/month and Business plan at $399/month, along with various add-ons like unlimited AI messages and custom domains. My AskAI has a more streamlined approach with Essentials at $60/month, Pro at $99/month, and Enterprise with a price on application (POA). My AskAI also offers a 30-day free trial on all plans without requiring a credit card.
The AI price per 1,000 tickets/chats is $24 for Chatwith and $25 for Dante, whereas My AskAI charges $99. In terms of usage tiers, Chatwith's Business plan allows up to 3,000 messages per month, while Dante's Business plan supports up to 40,000 message credits. My AskAI offers 200 conversations per month in its Essentials plan, 1,000 in Pro, and unlimited conversations in the Enterprise plan, with additional conversations priced at $0.10 each.
Both Dante and My AskAI support human handover, a feature not available in Chatwith. All three platforms provide conversation analytics and insights, ensuring businesses can track and optimize their customer support interactions.
My AskAI is the only platform among the three that offers an AI email assistant. This feature can be particularly useful for automating and streamlining email responses, a capability not found in Chatwith or Dante.
All three platforms support email lead capture, allowing businesses to gather potential customer information seamlessly during interactions.
Chatwith's Standard and Business plans have a content limit of 10 million characters. Dante's Business plan offers up to 100 million characters per chatbot. My AskAI stands out by offering unlimited webpages and documents across all its plans, with automatic updates.
Chatwith provides up to 2 chatbots in its Business plan, while Dante offers up to 40 chatbots in its Business plan. My AskAI offers 1 chatbot with two operational modes (public and private) in its Essentials and Pro plans and unlimited chatbots in the Enterprise plan.
None of the three platforms offer a hosted help centre or a chatbot flow builder, focusing instead on their core AI capabilities.
When it comes to content and knowledge integrations, My AskAI supports a wide array of platforms, including Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, and Intercom. Chatwith and Dante offer fewer integrations. For end-user integrations, My AskAI again provides extensive options, including HubSpot, Slack, Teams, Tidio, LiveChat, Crisp, and more, compared to the more limited options from Chatwith and Dante.
All three platforms are GDPR compliant but not SOC-2 compliant. In terms of support, My AskAI offers web and email support for Essentials, priority support for Pro, and dedicated Slack and Success Manager support for Enterprise. Chatwith and Dante provide varying levels of support depending on the plan, with Chatwith offering community and email support, and Dante providing Discord community support and API setup assistance.
Chatwith uses GPT-3.5 Turbo and GPT-4 models, while Dante uses GPT-3.5 Turbo and GPT-4o models. My AskAI offers GPT-4o across all plans and provides access to Claude and Gemini models for Enterprise. All three platforms offer API access, enabling businesses to integrate their AI capabilities with other systems.
In summary, while Chatwith and Dante offer competitive pricing and a range of features, My AskAI provides unique benefits such as AI features for support agents, an AI email assistant, and extensive integrations. These distinctions position My AskAI as a robust solution for businesses seeking comprehensive AI customer support capabilities.
