Chatwith and CoSupport AI are both AI customer support tools designed to help businesses deflect support tickets effectively. Chatwith offers a structured pricing model, charging $24 per 1,000 tickets or chats, and provides three usage tiers: Free (50 messages per month), Standard (2,000 messages per month), and Business (3,000 messages per month). The pricing plans for these tiers start at $0 per month for the Free plan, $19 per month for the Standard plan, and $59 per month for the Business plan. Chatwith includes features such as analytics and insights, and email lead capture, but does not support human handover or an AI email assistant.
In contrast, CoSupport AI does not provide specific details on its pricing per 1,000 tickets or chats, usage tiers, or additional features such as human handover, analytics, AI email assistant, or email lead capture. The pricing plans for CoSupport AI are also not disclosed, indicating that they may be provided on a per-organization basis (POA). This lack of detailed information makes it difficult to directly compare CoSupport AI's offerings and cost structure with those of Chatwith.
| Feature | Chatwith | CoSupport AI | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | Yes | Yes |
| Price Plans | Free - $0/mo Standard - starts at $19/mo Business - starts at $59/mo | Not provided | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $24 | POA | $99 |
| Usage Tiers | Free - 50 messages/mo Standard - 2,000 messages/mo Business - 3,000 messages/mo | Not provided | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | No | Not provided | Yes |
| Conversation Analytics/Insights | Yes | Not provided | Yes |
| AI Email Assistant | No | Not provided | Yes |
| Email Lead Capture | Yes | Not provided | Yes |
| Pricing Page | Chatwith pricing page | [CoSupport AI pricing page](Not provided) | My AskAI pricing page |
| Content Limits | Free - No specific content limit Standard - 10,000,000 characters Business - 10,000,000 characters | Not provided | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 chatbot Standard - 1 chatbot Business - 2 chatbots | Not provided | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | Not provided | No |
| Chatbot Flow Builder | No | Not provided | No |
| Integrations (Content/Knowledge) | Websites Files (PDF, DOCX, TXT) Integrating with Services and APIs Providing Q&A YouTube | Not provided | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | ActivePieces & Google Sheets Zapier Shopify WooCommerce Make.com ActivePieces Albato Wordpress Webflow Wix Framer Slack Telegram | Not provided | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Not provided | Yes |
| SOC-2 Compliant | No | Not provided | No |
| Support | Free - Community Standard - Community, 72h email response Business - Community, 24h email response | Not provided | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Free - Not specified Standard - GPT-3.5 Turbo Business - GPT-4 and GPT-4 Turbo | Own | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Not provided | Yes |
Chatwith, CoSupport AI, and My AskAI are AI customer support tools designed to deflect support tickets, offering various features and capabilities to enhance customer service.
All three platforms—Chatwith, CoSupport AI, and My AskAI—offer AI customer support features. However, only CoSupport AI and My AskAI extend these capabilities to support agents as well, providing a more comprehensive solution for customer service teams.
Chatwith offers a tiered pricing model with a Free plan, a Standard plan starting at $19 per month, and a Business plan starting at $59 per month. My AskAI provides three pricing tiers: Essentials at $60, Pro at $99, and Enterprise with a price on application (POA). My AskAI also offers a 30-day free trial on all plans without requiring a credit card. CoSupport AI's pricing details are not provided.
Chatwith charges $24 per 1,000 tickets or chats, while My AskAI charges $99 for the same volume. CoSupport AI's pricing for this metric is not disclosed, making a direct comparison challenging.
Chatwith's usage tiers are divided into Free (50 messages per month), Standard (2,000 messages per month), and Business (3,000 messages per month). My AskAI offers Essentials with 200 conversations per month, Pro with 1,000 conversations per month, and Enterprise with unlimited conversations. My AskAI also charges $0.10 per conversation beyond the limits. CoSupport AI's usage tiers are not specified.
My AskAI supports human handover, allowing seamless transition from AI to human agents when necessary. Chatwith does not offer this feature, and CoSupport AI's capabilities in this area are not provided.
Both Chatwith and My AskAI provide conversation analytics and insights to help businesses understand customer interactions better. CoSupport AI's offerings in this category are not detailed.
My AskAI includes an AI email assistant and email lead capture capabilities, enhancing its functionality beyond chat-based support. Chatwith does not offer an AI email assistant but does support email lead capture. CoSupport AI's features in these areas are not specified.
Chatwith imposes content limits based on the plan: Free has no specific limit, while Standard and Business plans have a 10,000,000 character limit. My AskAI offers unlimited webpages and documents across all plans, with automatic updates. CoSupport AI's content limits are not provided.
Chatwith allows one chatbot on the Free and Standard plans and two on the Business plan. My AskAI offers one chatbot with two modes (public and private) on the Essentials and Pro plans, and unlimited chatbots on the Enterprise plan. CoSupport AI's details in this area are not specified.
None of the three platforms offer a hosted help center or a chatbot flow builder, focusing instead on their core AI customer support functionalities.
Chatwith integrates with websites, various file types, services, APIs, and YouTube. My AskAI supports a broader range of integrations, including Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce. CoSupport AI's integration capabilities are not detailed.
Chatwith provides integrations with numerous platforms such as Zapier, Shopify, WooCommerce, Slack, Telegram, WhatsApp, and more. My AskAI also offers extensive integrations, including Zendesk, Intercom, HubSpot, Slack, Teams, and various chat services. CoSupport AI's end-user integrations are not provided.
Both Chatwith and My AskAI are GDPR compliant. Neither platform is SOC-2 compliant. My AskAI offers varying levels of support based on the plan, including web, email, priority support, and a success manager for enterprise clients. Chatwith provides community support for the Free plan, with email support on higher tiers. CoSupport AI's compliance and support details are not specified.
Chatwith uses GPT-3.5 Turbo for the Standard plan and GPT-4 for the Business plan. My AskAI uses GPT-4o for Essentials and Pro plans, with the Enterprise plan offering GPT-4o, Claude, or Gemini. Both platforms provide API access. CoSupport AI uses its own AI models, but further details are not provided.
My AskAI stands out with its comprehensive feature set, including AI capabilities for support agents, human handover, extensive integrations, and robust support options. While Chatwith offers competitive pricing and basic fea
