Botsify and Dante are AI customer support tools designed to deflect support tickets by automating interactions with customers. Both platforms offer features such as human handover and analytics/insights, enabling businesses to monitor and optimize their customer support processes. Additionally, they both support email lead capture, although neither provides an AI email assistant.
Botsify operates on a tiered pricing model with options for "Do it yourself" at $49 per month, "Done for you" at $149 per month, and custom plans with pricing upon request. All tiers offer unlimited usage. In contrast, Dante offers a more granular pricing structure, with plans ranging from a free tier with 50 message credits to a business plan at $399 per month for 40,000 message credits. Dante also provides additional services such as unlimited AI messages for $49 per month and custom domains for $5 per month. Botsify's pricing per 1,000 tickets/chats is not specified, while Dante charges $25 for the same.
In summary, Botsify and Dante cater to different business needs and budgets, with Botsify focusing on unlimited usage plans and Dante offering a wide range of usage tiers and additional customization options. This allows businesses to choose a solution that best fits their scale and specific requirements.
| Feature | Botsify | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Do it yourself - $49/mo Done for you - $149/mo Custom - Customized Plan | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | POA | $25 | $99 |
| Usage Tiers | Do it yourself - Unlimited Done for you - Unlimited Custom - Unlimited | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Botsify pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Do it yourself - Unlimited Done for you - Unlimited Custom - Unlimited | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Do it yourself - 2 chatbots Done for you - 5 chatbots Custom - Unlimited | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Not provided | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Messenger SMS Website Telegram | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | Yes | No | No |
| Support | Do it yourself - Basic Support (general response) Done for you - Dedicated support (response and technical support) Custom - Dedicated support (response and technical support) | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Not provided | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Botsify, Dante, and My AskAI are AI customer support tools designed to deflect support tickets and provide automated assistance to users. Each platform offers unique features and pricing plans to cater to various business needs. Below is a detailed comparison of their key features, pricing, and capabilities.
All three platforms—Botsify, Dante, and My AskAI—offer AI customer support features. However, My AskAI stands out by also providing AI features specifically designed for support agents, enhancing the overall support experience.
Botsify offers three main pricing plans: Do it yourself ($49/month), Done for you ($149/month), and Custom (customized plan). Dante provides a broader range of pricing options, starting from a Free tier and extending up to a Business plan at $399/month, along with several add-ons for additional features. My AskAI offers three pricing tiers: Essentials ($60/month), Pro ($99/month), and Enterprise (price on application), with a 30-day free trial available for all plans without requiring a credit card.
Dante offers the most competitive rate at $25 per 1,000 tickets/chats. My AskAI charges $99 for the same volume, while Botsify’s pricing for this metric is provided on application (POA).
Botsify provides unlimited usage across all its plans. Dante’s usage tiers vary from 50 message credits in the Free plan to 40,000 message credits in the Business plan. My AskAI offers 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with an additional cost of $0.10 per conversation beyond the limits.
All three platforms support human handover, allowing seamless transition from automated responses to human agents when necessary.
Botsify, Dante, and My AskAI all provide conversation analytics and insights, helping businesses understand and improve their customer interactions.
My AskAI is the only platform among the three that offers an AI email assistant, adding an extra layer of support capabilities.
All three platforms—Botsify, Dante, and My AskAI—support email lead capture, aiding in customer acquisition and follow-up processes.
Botsify offers unlimited content across all its plans. Dante’s content limits range from 500K characters per chatbot in the Free plan to 100M characters in the Business plan. My AskAI provides unlimited webpages and documents in all its plans, with automatic updates.
Botsify offers different numbers of chatbots depending on the plan, ranging from 2 to unlimited. Dante’s plans vary from 1 chatbot in the Free plan to 40 chatbots in the Business plan. My AskAI provides 1 chatbot in the Essentials and Pro plans, with two modes (public and private), and unlimited chatbots in the Enterprise plan.
None of the three platforms offer a hosted help center or a chatbot flow builder.
Dante integrates with various content sources like websites, Zotero Library, YouTube, and Google Drive. My AskAI offers a more extensive range of integrations, including websites, multiple file types, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce.
Botsify integrates with platforms like Messenger, SMS, Website, Instagram, Telegram, and WhatsApp. Dante offers integrations with Wordpress, Google Drive, Discord, Facebook Messenger, LinkedIn, Squarespace, Outlook, Wix, Zendesk, WhatsApp, Slack, Microsoft Teams, and Zapier. My AskAI has extensive end-user integratio
