Algomo and Userlike are AI customer support tools designed to deflect support tickets and streamline customer service interactions. Algomo offers a tiered pricing structure with plans ranging from $9 to $499 per month, catering to varying levels of bot conversations from 100 to 10,000 per month. The cost per 1,000 tickets or chats is $125. Algomo includes features such as human handover, detailed analytics, AI email assistance, and email lead capture, making it a comprehensive solution for businesses looking to automate and enhance their customer support operations.
Userlike, on the other hand, provides unlimited conversations across its usage tiers, which include Free, Team, Corporate, and Flex plans. Pricing for these plans ranges from $0 to $350 per month, with custom pricing available for the Flex plan. While the cost per 1,000 tickets or chats is not specified and is provided upon request, Userlike offers additional services like WhatsApp campaigns and AI Automation Hub at variable costs. Unlike Algomo, Userlike does not support human handover but does offer analytics and email lead capture functionalities. This positions Userlike as a flexible and scalable option for businesses seeking extensive conversation capabilities without the need for human intervention in the support process.
| Feature | Algomo | Userlike | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | No | Yes |
| Price Plans | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Free - $0/mo Team - $130/mo Corporate - $350/mo Flex - Custom WhatsApp Campaigns - $39.00/mo Additional users - $20.00/mo AI Automation Hub - Not specified | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $125 | POA | $99 |
| Usage Tiers | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Free - Unlimited conversations Team - Unlimited conversations Corporate - Unlimited conversations Flex - Unlimited conversations | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | No | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | Yes | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Algomo pricing page | Userlike pricing page | My AskAI pricing page |
| Content Limits | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Not provided | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Not provided | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | Yes | No |
| Integrations (Content/Knowledge) | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | FAQ documents Customer service transcripts Product documentation Previous chat histories Integrated knowledge bases | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Shopify Hubspot Zapier Slack Google Analytics WordPress | Website chat Facebook Messenger SMS Threema Telegram Instagram (coming soon) | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Free - GPT-4 Team - GPT-4 Corporate - GPT-4 Flex - Professional onboarding, dedicated account manager | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Own models | Free - not specified Team - not specified Corporate - GPT-4 Flex - GPT-4 | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
All three platforms, Algomo, Userlike, and My AskAI, offer comprehensive AI customer support features designed to deflect support tickets. This core functionality is essential for businesses looking to streamline their customer service operations.
Algomo and My AskAI provide AI features specifically tailored for support agents, enhancing their efficiency and effectiveness. Userlike, however, does not offer these specialized AI capabilities for support agents.
Algomo offers three tiers: Starter at $9/month, Pro at $49/month, and Scale at $499/month. Userlike has a free plan and several paid plans ranging from $130/month to custom pricing for their Flex plan, with additional costs for WhatsApp campaigns and extra users. My AskAI's pricing starts with Essentials at $60/month, Pro at $99/month, and Enterprise options are available upon request. Notably, My AskAI offers a 30-day free trial on all plans without requiring a credit card.
For AI handling 1,000 tickets or chats, Algomo charges $125, while My AskAI offers a more competitive rate at $99. Userlike's pricing for this metric is not specified and is available upon request.
Algomo's usage tiers range from 100 to 10,000 bot conversations per month across its plans. Userlike provides unlimited conversations across all its paid plans. My AskAI offers 200 conversations per month on the Essentials plan, 1,000 on the Pro plan, and unlimited conversations on the Enterprise plan, with an additional cost of $0.10 per conversation beyond these limits.
Both Algomo and My AskAI support human handover, allowing seamless transition from AI to human agents when necessary. Userlike does not offer this feature.
All three platforms provide conversation analytics and insights, helping businesses to continuously improve their customer support operations.
Algomo and My AskAI include an AI email assistant feature, whereas Userlike does not. This functionality can significantly enhance the efficiency of handling email inquiries.
All three platforms support email lead capture, aiding in the collection and management of potential customer information.
Algomo imposes character limits per workspace, varying by plan. In contrast, My AskAI offers unlimited content limits across all its plans, providing more flexibility. Userlike does not specify any content limits.
Algomo's plans range from 1 chatbot on the Starter plan to unlimited chatbots on the Scale plan. My AskAI allows for one chatbot with dual modes (public and private) on the Essentials and Pro plans, and unlimited chatbots on the Enterprise plan. Userlike does not provide specific details on the number of chatbots or agents supported.
None of the platforms offer a hosted help center as part of their service offerings.
Userlike includes a chatbot flow builder for creating customized conversation flows. Algomo and My AskAI do not offer this feature.
Algomo integrates with various content sources such as public websites, support articles, past conversations, Slack channels, Notion pages, and Google Docs. Userlike supports FAQ documents, customer service transcripts, product documentation, and previous chat histories. My AskAI offers extensive integrations, including websites, various file types, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce.
Algomo supports integrations with platforms like Shopify, Hubspot,
