Algomo and SiteGPT are AI customer support tools designed to deflect support tickets and enhance customer service efficiency. Algomo offers a tiered pricing structure with plans ranging from $9 to $499 per month, catering to different usage needs. Their pricing per 1,000 tickets or chats is set at $125. Key features include human handover, comprehensive analytics and insights, an AI email assistant, and email lead capture functionality. Algomo's usage tiers start from 100 bot conversations per month and scale up to 10,000 bot conversations per month, making it a versatile option for businesses of varying sizes.
SiteGPT, on the other hand, provides a more extensive range of usage tiers and pricing plans, starting at $49 per month and going up to $999 per month for enterprise-level needs. The cost per 1,000 tickets or chats is significantly lower at $25. SiteGPT includes human handover and analytics/insights but lacks an AI email assistant. It does, however, support email lead capture. SiteGPT's usage tiers start at 4,000 messages per month and extend to unlimited messages for enterprise clients. Additionally, SiteGPT offers optional services such as branding removal and extra message packages, providing flexibility for growing businesses.
| Feature | Algomo | SiteGPT | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | Yes | Yes |
| Price Plans | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Starter - $49/mo Growth - $99/mo Scale - $399/mo Enterprise - Starts at $999/mo Remove SiteGPT Branding - $50/mo Extra 5k Messages - $50/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $125 | $25 | $99 |
| Usage Tiers | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Starter - 4k messages/mo Growth - 10k messages/mo Scale - 40k messages/mo Enterprise - Unlimited message/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | Yes | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Algomo pricing page | SiteGPT pricing page | My AskAI pricing page |
| Content Limits | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Starter - 200 training web pages Growth - 2,000 training web pages Scale - 10,000 training web pages Enterprise - 100,000 training web pages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Starter - 1 chatbot Growth - 2 chatbots Scale - 5 chatbots Enterprise - Unlimited chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | Questions & Answers Plain Text Websites Files (CSV, TXT, PDF, DOCX, PPTX, MD) Google Drive Dropbox OneDrive Notion Audio Files Sharepoint Box | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Shopify Hubspot Zapier Slack Google Analytics WordPress | Google Chat Messenger Crisp Slack Zendesk WhatsApp (Coming Soon) Freshchat Intercom (Coming Soon) Hubspot (Coming Soon) | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Starter - email Growth - email Scale - email, support manager Enterprise - email, phone, account manager, custom support solution | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Own models | GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Algomo,SiteGPT, andMy AskAIare AI customer support tools designed to deflect support tickets and enhance customer service efficiency. They offer a range of features and pricing plans tailored to different business needs.
All three platforms—Algomo, SiteGPT, and My AskAI—offer AI customer support features designed to automate responses and assist support agents. This makes them suitable for businesses looking to streamline their customer service operations.
Algomo's pricing starts at $9 per month for the Starter plan, scaling up to $499 per month for the Scale plan. SiteGPT's pricing begins at $49 per month for the Starter plan and goes up to $399 per month for the Scale plan, with an Enterprise option starting at $999 per month. My AskAI offers plans starting at $60 per month for the Essentials plan, with the Pro plan at $99 per month and an Enterprise plan available upon request. Notably, My AskAI provides a 30-day free trial on all plans without requiring a credit card.
When it comes to the cost per 1,000 tickets or chats, SiteGPT is the most economical at $25, followed by My AskAI at $99, and Algomo at $125. This makes SiteGPT a more cost-effective option for high-volume users, while My AskAI offers a balanced approach with a competitive price point.
Algomo offers usage tiers starting with 100 bot conversations per month for the Starter plan and going up to 10,000 conversations per month for the Scale plan. SiteGPT provides 4,000 messages per month on its Starter plan, scaling to unlimited messages on its Enterprise plan. My AskAI offers 200 conversations per month on the Essentials plan and 1,000 conversations per month on the Pro plan, with unlimited conversations available on the Enterprise plan. Additionally, My AskAI charges $0.10 per conversation beyond the set limits, providing flexibility for users.
All three platforms support human handover, ensuring that complex queries can be escalated to human agents when necessary.
Each platform offers conversation analytics and insights, allowing businesses to monitor and optimize their customer support interactions.
Both Algomo and My AskAI feature an AI email assistant, while SiteGPT does not offer this functionality. This makes My AskAI and Algomo more versatile for businesses that rely heavily on email communication.
All three platforms support email lead capture, helping businesses to gather valuable customer information during interactions.
Algomo's content limits range from 10 million characters on the Starter plan to 100 million characters on the Scale plan. SiteGPT's limits are based on the number of training web pages, starting at 200 pages for the Starter plan and going up to 100,000 pages for the Enterprise plan. My AskAI offers unlimited web pages and documents across all plans, automatically updated, making it highly scalable.
Algomo and SiteGPT offer a varying number of chatbots depending on the plan, with unlimited bots available on higher tiers. My AskAI provides one chatbot with two modes (public and private) on the Essentials and Pro plans, and unlimited chatbots on the Enterprise plan.
None of the platforms offer a hosted help center or chatbot flow builder, focusing instead on direct customer interactions.
Algomo integrates with public websites, support articles, past conversations, Slack channels, and Google Docs. SiteGPT supports a variety of content sources including plain text, websites, and multiple file types, along with Google Drive, Dropbox, and other services. My AskAI offers comprehensive integrations with websites, various file types, and platforms like Google Drive, Notion, Confluence, SharePoint, and more, providing extensive options for content management.
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