Algomo and HappyChat AI are both AI customer support tools designed to deflect support tickets, enhancing customer service efficiency. Algomo offers a pricing structure of $125 per 1,000 tickets/chats, with tiered usage plans including Starter, Pro, and Scale, priced at $9, $49, and $499 per month, respectively. Algomo's features include human handover, analytics/insights, an AI email assistant, and email lead capture, providing a comprehensive solution for businesses seeking to automate and enhance their customer support operations.
In contrast, HappyChat AI provides a more cost-effective option at $24 per 1,000 tickets/chats, with a broader range of usage tiers from Free to Enterprise Plan, priced between $0 and $399 per month. While HappyChat AI also offers analytics/insights and email lead capture, it lacks a human handover and AI email assistant feature, which may limit its functionality for businesses requiring more integrated support solutions. Overall, Algomo positions itself as a more feature-rich option, whereas HappyChat AI appeals to budget-conscious users with its lower price points and scalable usage plans.
| Feature | Algomo | HappyChat AI | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | TBC | Yes |
| Price Plans | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Free - $0/mo Starter - $19/mo Growth - $49/mo Pro - $99/mo Enterprise Plan - $399/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $125 | $24 | $99 |
| Usage Tiers | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Free - 50 Messages/mo Starter - 2K Messages/mo Growth - 5K Messages/mo Pro - 10K Messages/mo Enterprise Plan - 50K Messages/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | No | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | Yes | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Algomo pricing page | HappyChat AI pricing page | My AskAI pricing page |
| Content Limits | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Free - 20 Source Pages Starter - 500 Source Pages Growth - 1.5K Source Pages Pro - 3K Source Pages Enterprise Plan - 10K Source Pages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Free - 1 Chatbot Starter - 5 Chatbots Growth - 10 Chatbots Pro - 30 Chatbots Enterprise Plan - 50 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | Websites Files (PDF, DOCX) sitemaps Providing Q&A | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Shopify Hubspot Zapier Slack Google Analytics WordPress | Wordpress Webflow Shopify Wix Messenger (coming soon) Telegram (coming soon) Slack (coming soon) | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | Yes | No |
| Support | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Free - chat Starter - chat, email Growth - chat, email Pro - chat, email, priority support Enterprise Plan - chat, email, priority support, account manager | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Own models | Free - GPT-3 Starter - GPT-3 Growth - GPT-3 Pro - GPT-3/GPT-4 Enterprise Plan - GPT-3/GPT-4 | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Algomo, HappyChat AI, and My AskAI are all AI-driven customer support tools designed to deflect support tickets and streamline customer service operations. Each tool offers unique features, pricing plans, and capabilities, which we will explore in detail below.
All three platforms—Algomo, HappyChat AI, and My AskAI—provide AI customer support features. They are designed to help businesses manage and deflect customer support tickets efficiently. Additionally, Algomo and My AskAI also offer AI features specifically designed for support agents, whereas HappyChat AI's offering in this area is yet to be confirmed.
Algomo's pricing starts at $9 per month for the Starter plan, $49 per month for the Pro plan, and $499 per month for the Scale plan. HappyChat AI offers a free plan, followed by the Starter plan at $19 per month, Growth plan at $49 per month, Pro plan at $99 per month, and an Enterprise plan at $399 per month. My AskAI offers the Essentials plan at $60 per month, Pro plan at $99 per month, and an Enterprise plan with pricing available on request. Notably, My AskAI offers a 30-day free trial on all plans without requiring a credit card.
When it comes to the cost per 1,000 tickets or chats, Algomo charges $125, HappyChat AI charges $24, and My AskAI charges $99. This makes HappyChat AI the most cost-effective option in this specific metric.
Algomo's usage tiers range from 100 bot conversations per month in the Starter plan to 10,000 in the Scale plan. HappyChat AI's tiers start with 50 messages per month in the Free plan and go up to 50,000 messages in the Enterprise plan. My AskAI offers 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with an additional cost of $0.10 per conversation beyond the limits.
Both Algomo and My AskAI support human handover, allowing seamless transition from AI to human agents when necessary. HappyChat AI does not offer this feature.
All three platforms provide conversation analytics and insights, helping businesses to understand and improve their customer interactions.
Algomo and My AskAI both offer AI email assistants, whereas HappyChat AI does not include this feature.
All three platforms—Algomo, HappyChat AI, and My AskAI—support email lead capture, enabling businesses to gather potential customer information effectively.
Algomo's content limits vary by plan, ranging from a 10 million character limit in the Starter plan to 100 million in the Scale plan. HappyChat AI's limits are based on the number of source pages, from 20 in the Free plan to 10,000 in the Enterprise plan. My AskAI offers unlimited webpages and documents across all plans, with automatic updates.
Algomo allows one chatbot in the Starter plan, two in the Pro plan, and unlimited bots in the Scale plan. HappyChat AI ranges from one chatbot in the Free plan to 50 in the Enterprise plan. My AskAI provides one chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
None of the three platforms offer a hosted help center or a chatbot flow builder.
Algomo integrates with public websites, support articles, past conversations, Slack channels, Notion pages, and Google Docs. HappyChat AI integrates with websites, files (PDF, DOCX), and sitemaps. My AskAI offers a broader range of integrations, including websites, various file types, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce.
Algomo integrates with Shopify, Hubspot, Zapier, Slack, Google Analytics, and WordPress. HappyChat AI supports integrations with WordPress, Webflow, Shopify, Wix, WhatsApp, Messenger, Telegram, and Slack. My AskAI provides extensive integrations, including websites, Zendesk, Intercom, HubSpot, Slack, Teams, Zapier, Tidio, LiveChat, Crisp, SalesIQ (Zoho), Tawk, Freshchat, WhatsApp, Instagram, Me
