Algomo and Dante are AI customer support tools designed to deflect support tickets, offering various features to enhance customer service efficiency. Algomo is priced at $125 per 1,000 tickets/chats and provides three usage tiers: Starter, Pro, and Scale, with monthly costs ranging from $9 to $499. It includes features such as human handover, analytics, AI email assistant, and email lead capture, making it a comprehensive solution for businesses seeking to automate and analyze their customer support interactions.
Dante, on the other hand, is more cost-effective at $25 per 1,000 tickets/chats and offers a wider range of usage tiers, from Free to Business, with monthly costs from $0 to $399. While it also supports human handover, analytics, and email lead capture, it lacks an AI email assistant. Dante provides additional customization options such as unlimited AI messages, removal of branding, chat records, extra chatbots, extra message credits, and custom domains, allowing businesses to tailor the tool to their specific needs. This flexibility and lower base price point position Dante as an accessible option for businesses of varying sizes and requirements.
| Feature | Algomo | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | No | Yes |
| Price Plans | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $125 | $25 | $99 |
| Usage Tiers | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | Yes | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Algomo pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Shopify Hubspot Zapier Slack Google Analytics WordPress | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Own models | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Algomo,Dante, andMy AskAIare AI customer support tools designed to deflect support tickets by automating customer interactions. Each offers a range of features and pricing plans tailored to different business needs.
All three platforms, Algomo, Dante, and My AskAI, offer AI customer support features. However, Algomo and My AskAI also provide AI features specifically designed for support agents, whereas Dante does not.
Algomo's pricing tiers range from $9/month for the Starter plan to $499/month for the Scale plan. Dante offers a more complex pricing structure with multiple tiers and additional costs for extra features, starting from a free plan and going up to $399/month for the Business plan. My AskAI's plans are simpler, with Essentials at $60/month, Pro at $99/month, and Enterprise pricing available on request. Notably, My AskAI offers a 30-day free trial on all plans without requiring a credit card.
Dante is the most cost-effective for AI interactions at $25 per 1,000 tickets/chats. Algomo charges $125, while My AskAI is priced at $99 per 1,000 tickets/chats, positioning it between the two competitors.
Algomo's usage tiers start at 100 bot conversations per month for the Starter plan and go up to 10,000 for the Scale plan. Dante offers a range from 50 message credits in the free plan to 40,000 in the Business plan. My AskAI provides 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with a cost of $0.10 per conversation beyond limits.
All three platforms support human handover and offer conversation analytics/insights, ensuring seamless transitions between AI and human agents and providing valuable data for performance assessment.
Algomo and My AskAI both offer AI email assistants, while Dante does not. All three platforms support email lead capture, facilitating the collection of customer information for follow-up.
Algomo's content limits range from 10 million characters in the Starter plan to 100 million characters in the Scale plan. Dante's limits vary from 500K characters in the free plan to 100 million in the Business plan. My AskAI offers unlimited webpages and documents across all plans, with automatic updates, providing more flexibility.
Algomo allows 1 chatbot in the Starter plan, 2 in the Pro plan, and unlimited bots in the Scale plan. Dante's chatbot limits range from 1 in the free plan to 40 in the Business plan. My AskAI provides 1 chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
Algomo integrates with various content sources like public websites, support articles, and Google Docs, and end-user platforms like Shopify and HubSpot. Dante supports integrations with platforms like WordPress, Google Drive, and Slack. My AskAI offers comprehensive integrations with websites, files, Google Drive, Notion, Confluence, and end-user platforms including Zendesk, Intercom, and Slack, among others, providing extensive connectivity options.
All three platforms are GDPR compliant but lack SOC-2 compliance. Algomo offers live chat support for all plans and additional support for higher tiers. Dante provides support through a Discord community and API setup for premium plans. My AskAI offers web and email support for Essentials, priority support for Pro, and dedicated Slack and Success manager support for Enterprise customers.
Algomo uses its own AI models, while Dante utilizes GPT-3.5 Turbo and GPT-4o models. My AskAI provides access to GPT-4o across all plans, with additional models like Claude and Gemini available for Enterprise customers. All three platforms offer API access, facilitating integration with other systems and tools.
My AskAI sta
