Algomo and Chatwith are AI customer support tools designed to deflect support tickets and streamline customer interactions. Algomo offers a range of pricing plans, starting from $9 per month for the Starter plan, which includes 100 bot conversations, up to $499 per month for the Scale plan, which includes 10,000 bot conversations. The cost per 1,000 tickets or chats is $125. Algomo supports human handover, provides analytics and insights, includes an AI email assistant, and features email lead capture capabilities.
Chatwith, on the other hand, has a lower cost per 1,000 tickets or chats at $24 and offers a free tier with up to 50 messages per month. Its standard plan starts at $19 per month for 2,000 messages, and the business plan starts at $59 per month for 3,000 messages. While Chatwith also provides analytics and insights and email lead capture, it does not support human handover or include an AI email assistant. These distinctions highlight Algomo's broader feature set and higher price point compared to Chatwith's more economical and simplified approach.
| Feature | Algomo | Chatwith | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | No | Yes |
| Price Plans | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Free - $0/mo Standard - starts at $19/mo Business - starts at $59/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $125 | $24 | $99 |
| Usage Tiers | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Free - 50 messages/mo Standard - 2,000 messages/mo Business - 3,000 messages/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | No | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | Yes | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Algomo pricing page | Chatwith pricing page | My AskAI pricing page |
| Content Limits | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Free - No specific content limit Standard - 10,000,000 characters Business - 10,000,000 characters | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Free - 1 chatbot Standard - 1 chatbot Business - 2 chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | Websites Files (PDF, DOCX, TXT) Integrating with Services and APIs Providing Q&A YouTube | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Shopify Hubspot Zapier Slack Google Analytics WordPress | ActivePieces & Google Sheets Zapier Shopify WooCommerce Make.com ActivePieces Albato Wordpress Webflow Wix Framer Slack Telegram | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Free - Community Standard - Community, 72h email response Business - Community, 24h email response | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Own models | Free - Not specified Standard - GPT-3.5 Turbo Business - GPT-4 and GPT-4 Turbo | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Algomo, Chatwith, and My AskAI are all AI customer support tools designed to deflect support tickets by providing automated assistance to customers. Each platform offers unique features, pricing plans, and capabilities aimed at enhancing customer service efficiency.
All three platforms—Algomo, Chatwith, and My AskAI—provide AI customer support features. However, when it comes to offering AI features specifically for support agents, both Algomo and My AskAI include these capabilities, whereas Chatwith does not.
Algomo offers three pricing tiers: Starter at $9/month, Pro at $49/month, and Scale at $499/month. Chatwith has a free plan, a Standard plan starting at $19/month, and a Business plan starting at $59/month. My AskAI’s pricing starts at $60 for the Essentials plan, $99 for the Pro plan, and a custom-priced Enterprise plan. Notably, My AskAI offers a 30-day free trial on all plans without requiring a credit card.
The cost per 1,000 tickets/chats varies significantly among the platforms. Algomo charges $125, Chatwith charges $24, and My AskAI charges $99. This makes Chatwith the most economical option in this regard.
Algomo’s usage tiers range from 100 bot conversations per month in the Starter plan to 10,000 in the Scale plan. Chatwith’s free plan allows 50 messages per month, with the Standard and Business plans offering 2,000 and 3,000 messages per month, respectively. My AskAI offers 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan. Additionally, My AskAI charges $0.10 per conversation beyond the set limits.
Both Algomo and My AskAI support human handover, while Chatwith does not. All three platforms provide conversation analytics and insights, helping businesses understand customer interactions better.
Algomo and My AskAI offer AI email assistants, whereas Chatwith does not. All three platforms support email lead capture, ensuring that potential customer information is efficiently gathered.
Algomo sets content limits based on the plan, ranging from 10 million to 100 million characters per workspace. Chatwith’s Standard and Business plans have a 10 million character limit. In contrast, My AskAI offers unlimited webpages and documents across all plans, with automatic updates.
Algomo’s plans range from one chatbot in the Starter plan to unlimited bots in the Scale plan. Chatwith offers one chatbot in the Free and Standard plans and two in the Business plan. My AskAI provides one chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
Algomo integrates with public websites, support articles, past conversations, Slack channels, and Notion pages. Chatwith supports websites, files (PDF, DOCX, TXT), integrating with services and APIs, providing Q&A, and YouTube. My AskAI offers a broader range of integrations including Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce.
Algomo integrates with Shopify, HubSpot, Zapier, Slack, Google Analytics, and WordPress. Chatwith supports ActivePieces, Google Sheets, Zapier, Shopify, WooCommerce, Make.com, Albato, WordPress, Webflow, Wix, Framer, Slack, Telegram, and WhatsApp. My AskAI integrates with websites, Zendesk, Intercom, HubSpot, Slack, Teams, Zapier, Tidio, LiveChat, Crisp, SalesIQ (Zoho), Tawk, Freshchat, WhatsApp, Instagram, Messenger, and X/Twitter.
All three platforms are GDPR compliant but none are SOC-2 compliant. Algomo offers live chat support across all plans, with additional support options in higher tiers. Chatwith provides community support for free users, with email support available in the Standard and Business plans. My AskAI offers web and email support in the Essentials plan, priority support in the Pro plan, and a dedicated success manager in the Enterprise plan.
Algomo uses its own AI models, while Chatwith employs GPT-3.5 Turbo and GPT-4 depending on the plan. My AskAI uses GPT-4o across all plans, with additional options l
