The My AskAI Blog
The latest blog posts, articles and cases studies from My AskAI — the easiest way to create your own AI customer support agent for your B2B SaaS business.
Getting Started with AI-First Customer Support
Ready to move your customer support to AI-first? This guide shows you how to choose the right AI support agent to provide fast, personalized help 24/7. Discover how AI can boost customer satisfaction, cut costs, and free up your team to handle more complex issues.
Freecash: How My AskAI resolves over 35k support queries every month
Freecash use My AskAI to deflect 71% of their support volume by integrating it into their Intercom support set-up, so their team is empowered to focus on higher-value tasks
We Don’t Sell Chatbots Here
At My AskAI, you might think we're in the business of selling AI chatbots. After all, that's what our product seems to be at first glance. But if you take a closer look, you’ll realize that what we’re really offering goes far beyond just a chatbot.
Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less
Customer.io use My AskAI to deflect 47% of their support volume by integrating it into their custom Zendesk support set-up, so they can continue to continue to provide world-class Customer Experience to their ever-expanding customer base
Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free
Zeffy uses My AskAI to deflect 84% of their HubSpot support ticket volume, allowing their CX team to spend more time on complex, strategic work so they can continue to help their fundraisers and keep their fast-growing platform free.
7 Tips to Optimize Help Content for AI Customer Support
In this guide we’ll show you how to improve your existing help documentation so when you start to use AI chatbots, they can answer anything about your business.
Klarna’s new AI chatbot handles two-thirds of their customer support requests
The AI chatbot already does the work of 700 full-time agents, handles 65%+ of their support requests and is on track to drive an extra $40 million in profit this year alone.
Zinc: Using My AskAI to reduce support tickets by 68%, overnight
Zinc used My AskAI to reduce their customer support tickets by 68% overnight and hit their response time targets for the first time
Build free tools that generate millions of visits: Step-by-step guide
We’ve researched over 400 side products that generate millions of monthly visits from some of the world’s top SaaS businesses, and put together a comprehensive guide showing you how you can create your own free tools to generate free traffic for your SaaS.
80/20 Time Savers: 12 Ways for B2B SaaS Companies to Make An Impact
Over the last 12 months we have taken on every role in our business ourselves, still with only 2 founders and no employees, we have worked out what some of the highest-impact things you can do as a B2B SaaS.
7 Ways to Collect More User Feedback for Your SaaS Startup
We have gotten to where we are speaking to users and getting feedback every single day. We wanted to share our strategies for collecting user feedback so you can build the SaaS product they have always dreamed of.
SaaS Customer Support How To: From Launch to 500+ Paying Users
There isn’t a one-size-fits-all, best way to do SaaS customer support. How you support customers when you are testing an MVP is very different to how you support customers when they are big corporates. We’ve put together an in-depth guide to show you what strategies and methods you should use at each stage of your journey.
Transforming Competitor Comparisons into a Sales Advantage
Discover how turning competitor comparisons into a sales tactic can boost your confidence and close deals. Learn from our experience in leveraging AI support agents to outperform the competition.
Revolutionizing Onboarding: Our Bold New Strategies
Discover the two massive, counterintuitive changes we're making to our onboarding process to enhance customer experience and conversion rates.
AI Support Agent: Better and Cheaper Solutions for SaaS
Discover how an AI support agent can effectively handle competitor inquiries, providing better and cheaper solutions for SaaS businesses.
Simplifying Busy Graphics on SaaS Landing Pages
Discover how to simplify busy graphics on your SaaS landing page to effectively communicate product integration with Intercom or Zendesk.
Google's AI Overview: A New Competitor for AI Support Agents
Discover how Google's AI overview feature is changing the landscape for AI support agents and what companies need to do to stay ahead.
AI in Customer Support: Addressing Inaccurate Responses
Discover how companies are tackling the challenge of inaccurate AI responses in customer support and the strategies used by My AskAI to improve answer quality.
Discover the Gritty Early Years of PayPal in 'The Founders'
Explore the early-stage startup journey of PayPal in 'The Founders'. Learn about the PayPal mafia, their challenges, and key lessons in grit, ingenuity, and network effects.
Boost Your SaaS with No-Code: Vote for MyAskAI at BubbleCon 2024
Discover how MyAskAI.com leverages no-code tools like Bubble to build over 90% of their product. Help them win the 'Best B2B Tool' at BubbleCon 2024 by casting your vote!
Transform Your Customer Support with AI: MyAskAI Solution
Discover how AI can revolutionize your customer support, reduce response times, and enhance customer satisfaction with MyAskAI. Learn more about tailored AI solutions for SaaS businesses.
Why AI is Essential for Instant Customer Support
Discover why AI is crucial for providing instant customer support and how it can drastically improve response times and customer satisfaction.