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    <![CDATA[ The latest blog posts, articles and case studies from My AskAI — the easiest way to create your own AI customer service agent for your SaaS, marketplace or e-commerce business. ]]>
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          <![CDATA[ 7 Best CoSupport AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ CoSupport AI starts at $2,400/year with limited integrations. These 7 alternatives offer broader helpdesk support and transparent pricing. ]]>
        </description>
        <link>https://myaskai.com/blog/cosupport-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-10T00:00:00.000Z</pubDate>
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          <![CDATA[ 7 Best Help Scout AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Help Scout AI charges $0.75/resolution and can't take actions or learn from past tickets. These 7 alternatives offer more for less. ]]>
        </description>
        <link>https://myaskai.com/blog/help-scout-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-10T00:00:00.000Z</pubDate>
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          <![CDATA[ 7 Best DigitalGenius Alternatives (2026) ]]>
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          <![CDATA[ DigitalGenius starts at ~$1,000/month with custom quotes and no free trial. These 7 alternatives offer transparent pricing from $29/month and self-serve setup. ]]>
        </description>
        <link>https://myaskai.com/blog/digitalgenius-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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        <![CDATA[ e-Commerce ]]>
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        <![CDATA[ Automation ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-09T00:00:00.000Z</pubDate>
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          <![CDATA[ 7 Best Aissist Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Aissist.io charges $0.09/interaction — but that's per message, not per conversation. These 7 alternatives offer clearer pricing and deeper integrations. ]]>
        </description>
        <link>https://myaskai.com/blog/aissist-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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        <![CDATA[ Customer Support ]]>
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          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-09T00:00:00.000Z</pubDate>
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          <![CDATA[ 8 Best Decagon AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Decagon AI starts at $95K/year with ~6 weeks to deploy. These 8 alternatives offer $0.10/ticket pricing and setup in minutes. ]]>
        </description>
        <link>https://myaskai.com/blog/decagon-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
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          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-04-08T00:00:00.000Z</pubDate>
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          <![CDATA[ 8 Best eesel AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ eesel AI gates its AI Agent behind a $799/mo Business plan and SOC 2 is still "in progress." Here are 8 alternatives with transparent pricing and faster setup. ]]>
        </description>
        <link>https://myaskai.com/blog/eesel-ai-alternatives-2026</link>
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        <pubDate>2026-04-07T00:00:00.000Z</pubDate>
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          <![CDATA[ 8 Best Ada AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Ada AI starts at ~$30K/year with no public pricing and requires Zendesk or Salesforce. These 8 alternatives offer transparent pricing and broader helpdesk support. ]]>
        </description>
        <link>https://myaskai.com/blog/ada-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Moving to AI First Support ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-07T00:00:00.000Z</pubDate>
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          <![CDATA[ 11 Best Sierra AI Alternatives (2026) ]]>
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          <![CDATA[ Sierra AI has no public pricing and year-one costs of $200K+. These 11 alternatives start at $0.10/ticket and go live in minutes. ]]>
        </description>
        <link>https://myaskai.com/blog/sierra-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-07T00:00:00.000Z</pubDate>
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          <![CDATA[ 8 Best Alhena AI Alternatives (2026) ]]>
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        <description>
          <![CDATA[ Alhena AI charges $1.10/conversation and only works for ecommerce. These 8 alternatives offer broader helpdesk coverage from $0.10/ticket. ]]>
        </description>
        <link>https://myaskai.com/blog/alhena-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-04-06T00:00:00.000Z</pubDate>
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          <![CDATA[ 6 Best Yuma AI Alternatives (2026) ]]>
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          <![CDATA[ Yuma AI has no public pricing, charges ~$0.65/resolution, and skips Intercom, Freshdesk &amp; HubSpot. These 6 alternatives offer more for less. ]]>
        </description>
        <link>https://myaskai.com/blog/yuma-ai-alternatives-2026</link>
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        <category>
        <![CDATA[ Moving to AI First Support ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-04-05T00:00:00.000Z</pubDate>
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          <![CDATA[ 6 Best Forethought AI Alternatives (2026) ]]>
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        <description>
          <![CDATA[ Forethought charges ~$59,500/year with no published pricing. Here are 6 alternatives with transparent costs and faster setup. ]]>
        </description>
        <link>https://myaskai.com/blog/forethought-ai-alternatives-2026</link>
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        <![CDATA[ Alternatives ]]>
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        <![CDATA[ Customer Support ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-04-05T00:00:00.000Z</pubDate>
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        <title>
          <![CDATA[ My AskAI - April 2026 Changelog ]]>
        </title>
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          <![CDATA[ We wanted to share what we’ve been working on in April with you, your AI agent can now ‘see’, reading images sent to it in Freshdesk, we’ve also made some updates to our Shopify and Gorgias integrations and improve Insights performance. ]]>
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        <link>https://myaskai.com/blog/changelog-april-2026</link>
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        <![CDATA[ Changelog ]]>
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          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-04-03T00:00:00.000Z</pubDate>
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        <title>
          <![CDATA[ My AskAI - March 2026 Changelog ]]>
        </title>
        <description>
          <![CDATA[ We wanted to share what we’ve been working on in March with you, your AI agent can now ‘see’, reading images sent to it, we’ve also made some updates to our HubSpot helpdesk integration and to guidance and tasks ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-march-2026</link>
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        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-04-03T00:00:00.000Z</pubDate>
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        <title>
          <![CDATA[ My AskAI Pricing Explained: Per-Ticket Costs, Plans, Add-Ons, and Everything Else You Asked ]]>
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          <![CDATA[ My AskAI charges $0.10/ticket, 3-10x less than Zendesk AI, Intercom Fin, or Gorgias. Here's how per-ticket pricing, overages, plans, and add-ons work. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-pricing-explained-2026</link>
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        <category>
        <![CDATA[ Customer Support ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-04-02T00:00:00.000Z</pubDate>
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        <title>
          <![CDATA[ Alhena AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Alhena AI charges $1.10/conversation with zero hallucination claims. Tatcha drives 11% site revenue from it. Honest breakdown inside. ]]>
        </description>
        <link>https://myaskai.com/blog/alhena-ai-complete-guide-2026</link>
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        <category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-30T00:00:00.000Z</pubDate>
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          <![CDATA[ CoSupport AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ CoSupport AI starts at $99/mo for unlimited responses, or $0.59 per resolution. Claims 90% automation with zero hallucinations. Here's the full honest breakdown. ]]>
        </description>
        <link>https://myaskai.com/blog/cosupport-ai-complete-guide-2026</link>
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        <category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-03-29T00:00:00.000Z</pubDate>
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          <![CDATA[ Wonderchat: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Wonderchat starts at $29/month for 1,000 messages. One customer hit 92% resolution. Full honest breakdown. ]]>
        </description>
        <link>https://myaskai.com/blog/wonderchat-complete-guide-2026</link>
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        <category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
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          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-03-29T00:00:00.000Z</pubDate>
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          <![CDATA[ DigitalGenius: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ DigitalGenius pricing starts at ~$1,000/month with custom quotes. G-Star RAW reports 40% automated resolution. Full honest breakdown inside. ]]>
        </description>
        <link>https://myaskai.com/blog/digitalgenius-complete-guide-2026</link>
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        <category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-03-28T00:00:00.000Z</pubDate>
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          <![CDATA[ Help Scout AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Help Scout AI claims 73% resolution. It also costs $0.75 each. Here's the full breakdown of features, pricing, and real limitations. ]]>
        </description>
        <link>https://myaskai.com/blog/help-scout-ai-complete-guide-2026</link>
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        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-03-28T00:00:00.000Z</pubDate>
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          <![CDATA[ Sierra AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Sierra AI serves 40% of the Fortune 50 with no public pricing. Year-one costs hit $200K-$350K+. Here's the full honest breakdown of features, resolution rates, and trade-offs. ]]>
        </description>
        <link>https://myaskai.com/blog/sierra-ai-complete-guide-2026</link>
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        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
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        <pubDate>2026-03-28T00:00:00.000Z</pubDate>
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          <![CDATA[ Ada AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Ada AI supports chat, email, voice, and SMS with a multi-LLM Reasoning Engine — but starts at ~$30K/year and can't natively ingest PDFs, past tickets, or Notion. Full breakdown. ]]>
        </description>
        <link>https://myaskai.com/blog/ada-ai-agent-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-8163-9dae-cba719f5eeab</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-27T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:3c630907-5289-4870-b543-09b3c728efdc:Image_247.png?table=block&amp;id=32fcbb2d-d767-8163-9dae-cba719f5eeab&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ eesel AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ eesel AI plans start at $239/mo but AI Agent, triage, and simulation are locked behind the $799/mo Business plan. Full pricing breakdown, real limitations, and resolution rate data. ]]>
        </description>
        <link>https://myaskai.com/blog/eesel-ai-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-81fc-93ae-ef9cb9dd97de</guid>
        <category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Alternatives ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-26T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:8816e863-ff2c-4e91-b064-3651b969e752:eeselexplainer.png?table=block&amp;id=32fcbb2d-d767-81fc-93ae-ef9cb9dd97de&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Fini AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Fini AI's "Sophie" agent can process refunds and take actions via Stripe and Adyen — but has a $1,799/mo minimum and no independent verification of its 80% resolution claims. ]]>
        </description>
        <link>https://myaskai.com/blog/fini-ai-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-8199-9db1-de47a03c9acc</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-26T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:2a830e3d-6b69-446b-9baa-da07cdb3fe6e:Image_246.png?table=block&amp;id=32fcbb2d-d767-8199-9db1-de47a03c9acc&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Yuma AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Yuma AI offers 75+ pre-built Shopify actions and claims up to 89% automation for ecommerce brands — but doesn't support Intercom, Freshdesk, or HubSpot. Full breakdown inside. ]]>
        </description>
        <link>https://myaskai.com/blog/yuma-ai-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-818f-8762-c0f578394737</guid>
        <category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-26T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:907bd704-1f29-4bd5-90b3-32cc24ff33a0:Image_242.png?table=block&amp;id=32fcbb2d-d767-818f-8762-c0f578394737&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ aissist.io: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ aissist.io uses a multi-agent architecture with specialised sub-agents per domain — but it's a seed-stage startup with no SOC 2 certification and key integrations still missing. ]]>
        </description>
        <link>https://myaskai.com/blog/aissist-io-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-8158-acc4-da1563fc2019</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-26T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:42fca03b-fe88-4c12-a802-6b90a440a219:Image_245.png?table=block&amp;id=32fcbb2d-d767-8158-acc4-da1563fc2019&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Decagon AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Decagon AI offers enterprise voice support with sub-second latency and white-glove onboarding — but no public pricing, no free trial, and no self-serve signup. Full breakdown inside. ]]>
        </description>
        <link>https://myaskai.com/blog/decagon-ai-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-813c-b3f3-cc24a6b43042</guid>
        <category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Alternatives ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-25T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:c2596f73-f4aa-4a57-b549-d6302821cadb:Image_243.png?table=block&amp;id=32fcbb2d-d767-813c-b3f3-cc24a6b43042&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Forethought AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Forethought has a 5-agent architecture covering resolution, triage, copilot, discovery, and QA — but requires 20,000+ tickets, 30–90 day setup, and was just acquired by Zendesk. ]]>
        </description>
        <link>https://myaskai.com/blog/forethought-ai-complete-guide-2026</link>
        <guid isPermaLink="false">32fcbb2d-d767-81ff-b329-e26f1536c5fe</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-24T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:958adf00-cba7-4b11-ae52-82098649066e:Image_244.png?table=block&amp;id=32fcbb2d-d767-81ff-b329-e26f1536c5fe&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ 20 Myths About My AskAI — Exposed With Data, Case Studies and Receipts ]]>
        </title>
        <description>
          <![CDATA[ A competitor is spreading misinformation about My AskAI. Here are 20 claims, debunked with real data from customers resolving 80%+ of tickets at scale. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-myths-exposed-with-data</link>
        <guid isPermaLink="false">32dcbb2d-d767-81aa-93cc-fad0dbfbb11c</guid>
        <category>
        <![CDATA[ Freshdesk ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-24T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:be0cb295-ee6b-4aaf-b5c6-a7b34c6f88bb:Image_240.png?table=block&amp;id=32dcbb2d-d767-81aa-93cc-fad0dbfbb11c&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Zendesk AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Zendesk AI is powerful — if you can navigate the pricing tiers. We broke down exactly what you get, what's locked behind upgrades, and what's missing. ]]>
        </description>
        <link>https://myaskai.com/blog/zendesk-ai-agent-complete-guide-2026</link>
        <guid isPermaLink="false">318cbb2d-d767-80fc-9d97-f31c27ff30d3</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-03T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:8adb3055-999d-4faa-9c20-8173a2feee28:zdaiguide.png?table=block&amp;id=318cbb2d-d767-80fc-9d97-f31c27ff30d3&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ HubSpot Breeze AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Breeze AI is free with HubSpot Service Hub. Sounds great — until you realise Service Hub starts at $50/seat/mo. Here's what you actually get. ]]>
        </description>
        <link>https://myaskai.com/blog/hubspot-breeze-ai-agent-complete-guide-2026</link>
        <guid isPermaLink="false">318cbb2d-d767-808e-a7ce-eef9e300e7d4</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-03T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:b01defc8-60f1-484d-9718-cc96a131f503:breezeguide.png?table=block&amp;id=318cbb2d-d767-808e-a7ce-eef9e300e7d4&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Intercom Fin AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Fin AI has resolved 40m+ conversations. It also costs $0.99 each. Reddit users say bills get 'expensive fast' — here's the full breakdown. ]]>
        </description>
        <link>https://myaskai.com/blog/intercom-fin-ai-agent-complete-guide-2026</link>
        <guid isPermaLink="false">318cbb2d-d767-8089-ba50-f2356ccccbc0</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-03T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:e00c5af5-ae1a-49d6-b9a0-31373370662a:finguide.png?table=block&amp;id=318cbb2d-d767-8089-ba50-f2356ccccbc0&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Freshdesk Freddy AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Freddy AI claims 80% resolution. Real customers report 23-75%. Also, it only replies to the first email in a thread. Full honest breakdown inside. ]]>
        </description>
        <link>https://myaskai.com/blog/freshdesk-freddy-ai-agent-complete-guide-2026</link>
        <guid isPermaLink="false">318cbb2d-d767-8072-b0af-c30c021a9748</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-03T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:120332e4-4719-46fd-b40f-d88d133ddccb:freddyaiguide.png?table=block&amp;id=318cbb2d-d767-8072-b0af-c30c021a9748&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Gorgias Automate AI: Complete Guide to Features, Pricing &amp; Limitations (2026) ]]>
        </title>
        <description>
          <![CDATA[ Gorgias says 'up to 60%' automation. Their own case studies show 26-56%. Plus it's Shopify-only with a 72-hour reporting delay. Full guide inside. ]]>
        </description>
        <link>https://myaskai.com/blog/gorgias-automate-ai-agent-complete-guide-2026</link>
        <guid isPermaLink="false">318cbb2d-d767-8025-b33b-caa8e49d46c8</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-03T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:76f02e0b-d530-460c-ae36-afd3d53b2b07:gorgiasguide2.png?table=block&amp;id=318cbb2d-d767-8025-b33b-caa8e49d46c8&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI - February 2026 Changelog ]]>
        </title>
        <description>
          <![CDATA[ We wanted to share what we’ve been working on in February with you, you can now QA your test tickets, collect emails in Zendesk Messaging and we’ve made some improvements to self-learning! ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-february-2026</link>
        <guid isPermaLink="false">337cbb2d-d767-80b5-8b7e-f3b081586bdf</guid>
        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-03-02T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:9a396dce-d3d8-4e7f-9138-e9f3059f1d35:ChangelogMarBlog.png?table=block&amp;id=337cbb2d-d767-80b5-8b7e-f3b081586bdf&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ 6 Best HubSpot Breeze AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ HubSpot's Breeze AI needs a Service Hub seat first. These 6 alternatives skip the bundling and just solve your support tickets. ]]>
        </description>
        <link>https://myaskai.com/blog/hubspot-breeze-ai-alternatives-2026</link>
        <guid isPermaLink="false">312cbb2d-d767-8097-adf0-da1f8bb307a4</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Moving to AI First Support ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-02-25T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:f243a77c-f7a3-4337-bb21-595cdfce8404:Image_228.png?table=block&amp;id=312cbb2d-d767-8097-adf0-da1f8bb307a4&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ 5 Best Freddy AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Freddy AI claims 80% resolution. Real-world case studies show 23-75%. These 5 alternatives are more transparent about what you'll actually get. ]]>
        </description>
        <link>https://myaskai.com/blog/freshdesk-freddy-ai-alternatives-2026</link>
        <guid isPermaLink="false">311cbb2d-d767-8077-b832-f08cc41e47a8</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Moving to AI First Support ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-02-24T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:20fac857-7fae-49b7-b71f-d8062a307e74:Image_218.png?table=block&amp;id=311cbb2d-d767-8077-b832-f08cc41e47a8&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ 6 Best Gorgias Automate Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Gorgias Automate is Shopify-only, $0.90/interaction, with a 72-hour reporting delay. Here are 6 alternatives that work across platforms. ]]>
        </description>
        <link>https://myaskai.com/blog/gorgias-automate-ai-alternatives-2026</link>
        <guid isPermaLink="false">311cbb2d-d767-8096-9743-d7a449a66e4c</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Moving to AI First Support ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-02-23T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:71ced6d6-2f91-411c-a8df-7a6d19d3d2dd:Image_201.png?table=block&amp;id=311cbb2d-d767-8096-9743-d7a449a66e4c&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI - January 2026 Changelog ]]>
        </title>
        <description>
          <![CDATA[ We wanted to share what we’ve been working on in January with you, you can now train on historic tickets, create tasks with AI and self-learning! ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-january-2026</link>
        <guid isPermaLink="false">2f6cbb2d-d767-8007-b48c-e1b1c426a640</guid>
        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2026-01-27T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:a5c5ddb2-5e07-4b4b-8952-8ac70af3eccc:Background_38.png?table=block&amp;id=2f6cbb2d-d767-8007-b48c-e1b1c426a640&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month ]]>
        </title>
        <description>
          <![CDATA[ RecruitCRM rejected Fin AI at $0.99/resolution, chose My AskAI instead. Started at 35%, now at 68% — through disciplined weekly QA reviews. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-recruitcrm-case-study-2026</link>
        <guid isPermaLink="false">2cccbb2d-d767-80a9-9c74-cf4b6801c79c</guid>
        <category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Case Study ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-12-19T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:b7d72a95-3f7d-4ba4-8f34-00a256a0f001:RecruitCRM.png?table=block&amp;id=2cccbb2d-d767-80a9-9c74-cf4b6801c79c&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ How YouGarden achieves 66% AI resolution, saving 965 hrs each month ]]>
        </title>
        <description>
          <![CDATA[ YouGarden saves 965 hours a month with AI — that's 6 full-time agents. They hit 82% peak resolution after one smart integration change. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-yougarden-case-study-2026</link>
        <guid isPermaLink="false">2c7cbb2d-d767-803c-aa94-deceed7d557a</guid>
        <category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Case Study ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-12-16T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:85337271-f2b1-4b0a-a518-144daa9a6ca7:YouGarden_blog.png?table=block&amp;id=2c7cbb2d-d767-803c-aa94-deceed7d557a&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI - November 2025 Changelog ]]>
        </title>
        <description>
          <![CDATA[ We wanted to share what we’ve been working on in November with you, we’ve had a complete rebrand and achieved SOC-2 Type 2 Certification! ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-november-2025</link>
        <guid isPermaLink="false">2c5cbb2d-d767-803d-beca-f99fa93000d9</guid>
        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-12-10T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:f33c6d21-c25e-4423-9067-b370c9d8e02e:NovChangelog.png?table=block&amp;id=2c5cbb2d-d767-803d-beca-f99fa93000d9&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ 10 Best Zendesk AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Zendesk AI requires an enterprise plan and a PhD in their pricing page. These 10 alternatives are simpler, cheaper, and actually transparent. ]]>
        </description>
        <link>https://myaskai.com/blog/zendesk-ai-alternatives-2026</link>
        <guid isPermaLink="false">296cbb2d-d767-803a-bb87-d0643ef4d4ab</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Moving to AI First Support ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-22T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:42902057-5cd0-43f7-bcb3-b85a374a7949:ZenAlter.png?table=block&amp;id=296cbb2d-d767-803a-bb87-d0643ef4d4ab&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI - October 2025 Changelog ]]>
        </title>
        <description>
          <![CDATA[ We wanted to share what we’ve been working on in October with you, we’ve enabled tagging on new platforms and made some updates to guidance. ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-october-2025</link>
        <guid isPermaLink="false">294cbb2d-d767-80f0-99e0-cf8e9928a5ca</guid>
        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-22T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:3e2940fd-3e2b-4ff1-b431-0e456764bf56:Updated3.png?table=block&amp;id=294cbb2d-d767-80f0-99e0-cf8e9928a5ca&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ 10 Best Intercom Fin AI Alternatives (2026) ]]>
        </title>
        <description>
          <![CDATA[ Fin AI at $0.99/resolution adds up fast. These 10 alternatives deliver similar (or better) results without the bill shock. ]]>
        </description>
        <link>https://myaskai.com/blog/intercom-fin-alternatives-2026</link>
        <guid isPermaLink="false">292cbb2d-d767-8032-a7a3-d79337fe6d5a</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Moving to AI First Support ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-22T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:994d237a-5b6e-4769-b2b3-85b7dfbe3592:FinAlter.png?table=block&amp;id=292cbb2d-d767-8032-a7a3-d79337fe6d5a&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Zendesk AI vs Intercom Fin: Features, Pricing &amp; Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ Zendesk AI or Intercom Fin? We compared pricing, features, and real resolution rates. One charges per resolution — the other hides costs elsewhere. ]]>
        </description>
        <link>https://myaskai.com/blog/zendesk-ai-intercom-ai-comparison-2026</link>
        <guid isPermaLink="false">28dcbb2d-d767-808f-9d37-cc68c1330f7c</guid>
        <category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category><category>
        <![CDATA[ Alternatives ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-15T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:fa4389cb-4fb6-4201-9687-246013ccf525:zdfin.png?table=block&amp;id=28dcbb2d-d767-808f-9d37-cc68c1330f7c&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ How TravelJoy achieves 80% AI resolution, saving 193 hrs each month ]]>
        </title>
        <description>
          <![CDATA[ TravelJoy's Zendesk AI resolved 24% of tickets. They switched to My AskAI. Now it's 80%. Same knowledge base, very different result. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-traveljoy-case-study-2026</link>
        <guid isPermaLink="false">28ccbb2d-d767-801e-aed2-cb89e67e74d3</guid>
        <category>
        <![CDATA[ Case Study ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-15T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:c8a361c9-a780-40b7-aefe-59bde79f6745:tj.png?table=block&amp;id=28ccbb2d-d767-801e-aed2-cb89e67e74d3&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs eesel AI agent: Features, Pricing, and Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ Both connect to your helpdesk. Both use AI to resolve tickets. But one has human handover, actions, and live data — and the other doesn't. Yet. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-eesel-ai-agent-comparison-2026</link>
        <guid isPermaLink="false">288cbb2d-d767-80d2-bc2d-c87b69d2d786</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-14T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:6300aeb0-67e7-4106-95bd-7f7c91402107:eeselv.png?table=block&amp;id=288cbb2d-d767-80d2-bc2d-c87b69d2d786&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ How Kriptomat achieves 62% AI resolution, saving 172 hrs each month ]]>
        </title>
        <description>
          <![CDATA[ Kriptomat started at 50% AI resolution and thought that was good. Turns out reviewing knowledge gaps weekly got them to 62% — and counting. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-kriptomat-case-study-2026</link>
        <guid isPermaLink="false">288cbb2d-d767-80c1-a953-ca3e5c42a3dd</guid>
        <category>
        <![CDATA[ Intercom ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Case Study ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-14T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:87b3b0d7-0f89-4459-ab61-22b42cc3fbe8:kripto.png?table=block&amp;id=288cbb2d-d767-80c1-a953-ca3e5c42a3dd&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ How Edel Optics achieves 79% AI resolution, saving 150 hrs each month ]]>
        </title>
        <description>
          <![CDATA[ Edel Optics jumped from 25% to 79% AI resolution with one change: plugging in live customer data. 92% CSAT. In German. Across multiple languages. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-edel-optics-case-study-2026</link>
        <guid isPermaLink="false">288cbb2d-d767-8063-8435-c576107ca79d</guid>
        <category>
        <![CDATA[ Case Study ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-13T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:2b195769-8f05-4c00-ac39-ee6b4645567b:edel.png?table=block&amp;id=288cbb2d-d767-8063-8435-c576107ca79d&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs OpenAI Agent Builder for AI customer service (2026) ]]>
        </title>
        <description>
          <![CDATA[ You could build your own AI agent with OpenAI. Or you could not spend $50,000+ and 1,000+ hours. We compared both approaches honestly. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-vs-openai-agent-builder-2026</link>
        <guid isPermaLink="false">286cbb2d-d767-80d5-92f8-c83d801177d9</guid>
        <category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Alternatives ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-08T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:00b6465f-c6cc-4afb-b061-fc6fe34951e5:openaiv.png?table=block&amp;id=286cbb2d-d767-80d5-92f8-c83d801177d9&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Building a support agent with OpenAI Agent Builder (2026) ]]>
        </title>
        <description>
          <![CDATA[ We spent 1,000+ hours building AI agents so you don't have to. Here's exactly how to set one up with OpenAI — and why you probably shouldn't. ]]>
        </description>
        <link>https://myaskai.com/blog/ai-customer-service-openai-agent-builder-2026</link>
        <guid isPermaLink="false">285cbb2d-d767-80fe-846b-e6f4102a357f</guid>
        <category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ SaaS ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Tutorials ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-07T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:9708cf35-006d-4188-a265-de0da8df0c5f:agentbuild.png?table=block&amp;id=285cbb2d-d767-80fe-846b-e6f4102a357f&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ How to choose the right AI chatbot for your Shopify store (2026) ]]>
        </title>
        <description>
          <![CDATA[ Only 6% of Shopify stores use AI for support. The ones that do see 50-80% ticket deflection. Here's how to pick the right chatbot for yours. ]]>
        </description>
        <link>https://myaskai.com/blog/ai-customer-service-shopify-2026</link>
        <guid isPermaLink="false">284cbb2d-d767-8038-b39a-f66b812bd5a4</guid>
        <category>
        <![CDATA[ e-Commerce ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-10-07T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:c6f95d20-0713-42ea-883f-07e9cd36d4ac:shopify2025.png?table=block&amp;id=284cbb2d-d767-8038-b39a-f66b812bd5a4&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI - September 2025 Changelog ]]>
        </title>
        <description>
          <![CDATA[ We wanted to share what we’ve been working on in September with you, it’s only one update for this month, but it’s a big one, introducing: Tasks. ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-september-2025</link>
        <guid isPermaLink="false">27ecbb2d-d767-80f2-a6bb-e368ed8ca817</guid>
        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-30T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:799432eb-99bd-4dd1-95ed-b616d1ba078d:Updated2.png?table=block&amp;id=27ecbb2d-d767-80f2-a6bb-e368ed8ca817&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs Gorgias Automate AI agent: Features, Pricing, and Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ Gorgias locks you into Shopify and charges $0.90/interaction. My AskAI works across platforms and could save you 5-8x. We did the maths. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-gorgias-ai-automate-agent-comparison-2026</link>
        <guid isPermaLink="false">272cbb2d-d767-8061-98b7-c49c66daad0b</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Gorgias ]]>
      </category><category>
        <![CDATA[ e-Commerce ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-22T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:6c682446-4d8b-496a-9f1b-1d773ce48b73:gorgv.png?table=block&amp;id=272cbb2d-d767-8061-98b7-c49c66daad0b&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs HubSpot Breeze AI agent: Features, Pricing, and Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ HubSpot Breeze needs a $50/mo Service Hub seat before AI even starts. My AskAI could save you 10x — no extra platform fees required. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-hubspot-breeze-ai-agent-comparison-2026</link>
        <guid isPermaLink="false">26bcbb2d-d767-80cf-84b2-fbfba0daa170</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ HubSpot ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-18T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:d6b1fedc-060d-42a2-b7f3-0961bbc4ddbe:breezev.png?table=block&amp;id=26bcbb2d-d767-80cf-84b2-fbfba0daa170&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs Freshdesk Freddy AI agent: Features, Pricing, and Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ Freddy AI only replies to the first email in a thread. My AskAI handles the whole conversation. Full comparison with 3-4x cost savings inside. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-freshdesk-freddy-ai-agent-comparison-2026</link>
        <guid isPermaLink="false">269cbb2d-d767-80e3-b3ed-cd55c6e6849f</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Freshdesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-10T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:877c9e78-ce20-433d-b131-9a740fe0f706:freddyv.png?table=block&amp;id=269cbb2d-d767-80e3-b3ed-cd55c6e6849f&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs Zendesk AI agent: Features, Pricing, and Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ Zendesk's AI needs their most expensive plan. My AskAI plugs into your existing Zendesk and starts resolving tickets for a fraction of the cost. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-zendesk-ai-agent-comparison-2026</link>
        <guid isPermaLink="false">265cbb2d-d767-806b-98e3-cd4f7277c9a7</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-08T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:ae8e5816-25fe-4957-b9b8-c252adbe2971:zdv.png?table=block&amp;id=265cbb2d-d767-806b-98e3-cd4f7277c9a7&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI vs Intercom Fin AI agent: Features, Pricing, and Results (2026) ]]>
        </title>
        <description>
          <![CDATA[ Fin charges $0.99 per resolution. My AskAI starts at $199/mo flat. Similar performance, more integrations — very different invoice at the end of the month. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-intercom-fin-ai-agent-comparison-2026</link>
        <guid isPermaLink="false">262cbb2d-d767-80dd-b255-e32354c8f0e5</guid>
        <category>
        <![CDATA[ Alternatives ]]>
      </category><category>
        <![CDATA[ Intercom ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-03T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:c4e0ebca-f8ee-4a3b-a732-a31c7ddbd4aa:finv.png?table=block&amp;id=262cbb2d-d767-80dd-b255-e32354c8f0e5&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI - August 2025 Changelog ]]>
        </title>
        <description>
          <![CDATA[ August 2025: Test your AI agent against real historic tickets before going live. Plus GPT-5 testing, delayed replies, and smarter Zendesk notes. ]]>
        </description>
        <link>https://myaskai.com/blog/changelog-august-2025</link>
        <guid isPermaLink="false">268cbb2d-d767-80d3-b36b-f87950ded5c6</guid>
        <category>
        <![CDATA[ Changelog ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2025-09-02T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:93e4dc98-cb61-47c1-b6c7-6f46e7a5263f:Updated1.png?table=block&amp;id=268cbb2d-d767-80d3-b36b-f87950ded5c6&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ My AskAI Security ]]>
        </title>
        <description>
          <![CDATA[ My AskAI’s security policies and standards. ]]>
        </description>
        <link>https://myaskai.com/blog/security</link>
        <guid isPermaLink="false">247cbb2d-d767-807d-9f88-e217180b7de9</guid>
        <category>
        <![CDATA[ Security ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Alex Rainey ]]>
        </dc:creator>
        
        <pubDate>2025-08-06T00:00:00.000Z</pubDate>
        <media:content url="" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Swytch: How My AskAI helps deflect over 4,050 support queries every month ]]>
        </title>
        <description>
          <![CDATA[ Swytch sells e-bike kits and deflects 4,050+ support tickets a month with AI. Their secret? Treating the AI like a new hire that never stops learning. ]]>
        </description>
        <link>https://myaskai.com/blog/my-askai-swytch-case-study-2026</link>
        <guid isPermaLink="false">da505f4d-40b2-445d-9616-7432a2e02d4b</guid>
        <category>
        <![CDATA[ Case Study ]]>
      </category><category>
        <![CDATA[ Customer Support ]]>
      </category><category>
        <![CDATA[ Zendesk ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2024-11-27T00:00:00.000Z</pubDate>
        <media:content url="https://www.notion.so/image/attachment:b3af1480-e289-4e8e-8c69-a0f24f33aa5b:Swytch.png?table=block&amp;id=da505f4d-40b2-445d-9616-7432a2e02d4b&amp;cache=v2" medium="image"/>
      </item>
      
      <item>
        <title>
          <![CDATA[ Getting Started with AI-First Customer Service ]]>
        </title>
        <description>
          <![CDATA[ People don't hate AI chatbots — they hate bad ones. This guide covers how to pick one that actually resolves 70-80% of tickets from day one. ]]>
        </description>
        <link>https://myaskai.com/blog/ai-first-customer-service-guide-2026</link>
        <guid isPermaLink="false">3beaf22c-c47a-4453-ac17-7e62d9243ce2</guid>
        <category>
        <![CDATA[ Moving to AI First Support ]]>
      </category>  
          <dc:creator>
          <![CDATA[ Mike Heap ]]>
        </dc:creator>
        
        <pubDate>2024-09-16T00:00:00.000Z</pubDate>
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          <![CDATA[ Freecash: How My AskAI resolves over 70k support queries every month ]]>
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          <![CDATA[ 70,000 tickets a month. 82% resolved by AI. Freecash tested Intercom Fin first — then switched. The cost difference was... significant. ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2024-08-06T00:00:00.000Z</pubDate>
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          <![CDATA[ Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free ]]>
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          <![CDATA[ Zeffy tested 8 AI vendors with 200+ questions. Only one passed. Now they deflect 84% of tickets with a 7-person support team. Here's how. ]]>
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        <![CDATA[ HubSpot ]]>
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        <![CDATA[ Case Study ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2024-07-06T00:00:00.000Z</pubDate>
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          <![CDATA[ Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less ]]>
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          <![CDATA[ Customer.io tested 8 vendors with 200+ questions. My AskAI 'blew everybody else out of the water.' Now they deflect 68% of tickets automatically. ]]>
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        <link>https://myaskai.com/blog/my-askai-customerio-case-study-2026</link>
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        <![CDATA[ Zendesk ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2024-06-06T00:00:00.000Z</pubDate>
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          <![CDATA[ 7 Tips to Optimize Your Help Center Content for AI ]]>
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          <![CDATA[ AI agents chop your articles into 500-char chunks. If those chunks don't make sense alone, your AI gives bad answers. 7 fixes that actually work. ]]>
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        <![CDATA[ Tutorials ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2024-04-22T00:00:00.000Z</pubDate>
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          <![CDATA[ Klarna AI assistant: handling two-thirds of all support requests ]]>
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          <![CDATA[ Klarna's AI handles 2.3m conversations/month — the work of 700 agents. Resolution dropped from 11 mins to 2. Here's what we can all learn from it. ]]>
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        <![CDATA[ SaaS ]]>
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          <![CDATA[ Alex Rainey ]]>
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        <pubDate>2024-03-06T00:00:00.000Z</pubDate>
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          <![CDATA[ Zinc: Using My AskAI to reduce support tickets by 68%, overnight ]]>
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          <![CDATA[ Zinc went live with AI support in minutes — not weeks. Now 68% of queries resolve automatically with 97% CSAT. They didn't need to hire a replacement. ]]>
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        <![CDATA[ HubSpot ]]>
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        <![CDATA[ Case Study ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2024-02-27T00:00:00.000Z</pubDate>
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          <![CDATA[ SaaS Customer Support How To: From Launch to 500+ Paying Users ]]>
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          <![CDATA[ At 10 users, take every call. At 500+, deploy AI. This stage-by-stage SaaS support playbook tells you exactly when to change strategy (and why). ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2024-01-04T00:00:00.000Z</pubDate>
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          <![CDATA[ Mike Heap, co-founder, My AskAI ]]>
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          <![CDATA[ Meet Mike Heap, co-founder of My AskAI — the AI customer support tool built by two people who scaled to 45,000 users without a sales team. ]]>
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          <![CDATA[ Mike Heap ]]>
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        <pubDate>2023-07-01T00:00:00.000Z</pubDate>
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          <![CDATA[ Alex Rainey, co-founder, My AskAI ]]>
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          <![CDATA[ Meet Alex Rainey, CTO of My AskAI. Former InsurTech founder, AI engineer, and the guy who swims in a lido every morning before writing code. ]]>
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          <![CDATA[ Alex Rainey ]]>
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        <pubDate>2023-07-01T00:00:00.000Z</pubDate>
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