Mike HeapMike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
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Aug 5, 2024 04:06 PM
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Aug 5, 2024
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we-dont-sell-chatbots-here
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We loved readingWe Don’t Sell Saddles Here by Stewart Butterfieldfrom the early days ofSlack, so, for fun, we askedChatGPTto make a version aboutMy AskAI, and thought the output was so good (and so in tune with our thinking), that we couldn’t help but share it.
Here it is.
AtMy AskAI, you might think we're in the business of selling AI chatbots.
After all, that's what our product seems to be at first glance.
But if you take a closer look, you’ll realize that what we’re really offering goes far beyond just a chatbot.
We don’t sell chatbots here; we provide customer satisfaction, efficiency, and support.
Think about the challenges businesses face when dealing with customer inquiries. The constant influx of questions, the need for prompt responses, the complexity of managing a support team—these are the real problems.
What we truly offer is a solution to these challenges.
Imagine a business owner trying to improve their customer service.
They don’t wake up in the morning thinking, “I need an AI chatbot.”
No, they’re thinking, “I need to resolve my customers' issues quickly and effectively. I need my support team to be more productive. I need to enhance my customer’s experience.”
That’s where we come in.
Our AI chatbots are a means to an end.
They automate repetitive tasks, allowing support agents to focus on more complex issues. They provide instant responses, improving customer satisfaction. They learn from interactions, continually improving and personalizing support.
We’re not just offering a tool; we’re offering peace of mind.
We’re helping businesses scale their support operations without scaling costs. We’re ensuring that no customer inquiry goes unanswered. We’re giving businesses the ability to provide 24/7 support without burning out their human agents.
In short, we don’t sell chatbots here.
We sell better customer relationships. We sell efficiency and effectiveness. We sell a way for businesses to connect with their customers on a deeper level, to understand their needs, and to meet those needs promptly and accurately.
When a business decides to use our product, they’re not just getting an AI chatbot.
They’re getting a partner in their quest to deliver exceptional customer service. They’re getting a solution that evolves with their needs and grows with their business.
So no, we don’t sell chatbots here.
We sell the future of customer support.
We sell the ability to delight customers and build lasting relationships.
We sell the freedom for businesses to focus on what they do best, knowing that their customers are taken care of.
And that, to us, is what really matters.
