Customer Support

How Kriptomat achieves 62% AI resolution, saving 172 hrs each month

How Kriptomat achieves 62% AI resolution, saving 172 hrs each month

Kriptomat uses My AskAI as their Intercom AI customer service agent. See why they chose us, and how their agent resolves 62% of their conversations each month.

My AskAI vs OpenAI Agent Builder for AI customer service (2025)

My AskAI vs OpenAI Agent Builder for AI customer service (2025)

Thinking of building an AI customer service agent for your business using OpenAI’s new Agent Builder platform? First understand the trade-offs and how it compares to My AskAI’s own AI agent.

How to build an AI customer service agent with OpenAI Agent Builder in 2025

How to build an AI customer service agent with OpenAI Agent Builder in 2025

The most comprehensive guide to building, customizing and deploying an AI customer service agent for your business using OpenAI’s Agent Builder, AgentKit and ChatKit in 2025

Swytch: How My AskAI helps deflect over 3,700 support queries every month

Swytch: How My AskAI helps deflect over 3,700 support queries every month

Swytch use My AskAI to deflect 81% of their support volume by integrating it into their Zendesk support set-up, so their team is empowered to focus on higher-value tasks and queries

Freecash: How My AskAI resolves over 70k support queries every month

Freecash: How My AskAI resolves over 70k support queries every month

Freecash use My AskAI to deflect 82% of their support volume by integrating it into their Intercom support set-up, so their team is empowered to focus on higher-value tasks

Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free

Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free

Zeffy uses My AskAI to deflect 84% of their HubSpot support ticket volume, allowing their CX team to spend more time on complex, strategic work so they can continue to help their fundraisers and keep their fast-growing platform free.

Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less

Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less

Customer.io use My AskAI to deflect 68% of their support volume by integrating it into their custom Zendesk support set-up, so they can continue to continue to provide world-class Customer Experience to their ever-expanding customer base

7 Tips to Optimize Help Content for AI Customer Service

7 Tips to Optimize Help Content for AI Customer Service

In this guide we’ll show you how to optimize your existing help documentation so when you start to use AI customer service agents, they can answer anything about your business.

Klarna’s new AI chatbot handles two-thirds of their customer support requests

Klarna’s new AI chatbot handles two-thirds of their customer support requests

The AI chatbot already does the work of 700 full-time agents, handles 65%+ of their support requests and is on track to drive an extra $40 million in profit this year alone.

Zinc: Using My AskAI to reduce support tickets by 68%, overnight

Zinc: Using My AskAI to reduce support tickets by 68%, overnight

Zinc used My AskAI to reduce their customer support tickets by 68% overnight and hit their response time targets for the first time

SaaS Customer Support How To: From Launch to 500+ Paying Users

SaaS Customer Support How To: From Launch to 500+ Paying Users

We’ve put together an in-depth guide to show you what strategies and methods you should use at each stage of your business’s journey.