Founder Notes
![AI vs Human Customer Support: A Balanced Approach](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fe85725f9-241e-4c33-902c-e61f012e7328%252FAlexFounderNotes.png%3Ftable%3Dblock%26id%3D36c75be9-b253-4f48-8927-856209636beb%26cache%3Dv2&optimizer=image&quality=80&width=280)
AI vs Human Customer Support: A Balanced Approach
Discover the debate on AI vs human customer support. Can AI provide fast and accurate service, or do people still prefer human interaction? Explore a balanced approach.
![AI Assistants: The Evolution Beyond Chatbots](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F72e4278b-17e2-41f9-a498-4de15ae888f6%252FAlexFounderNotes.png%3Ftable%3Dblock%26id%3Dfbf8b08b-1187-4168-b1be-0a1af2b15602%26cache%3Dv2&optimizer=image&quality=80&width=280)
AI Assistants: The Evolution Beyond Chatbots
Discover how AI assistants have evolved from the frustrating chatbots of the past to powerful tools that enhance customer support and productivity.
![Procreate's Stance on AI: A Debate on Creativity and Technology](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fcf909c4e-a9ba-4784-b054-ef9f48d011d0%252FAlexFounderNotes.png%3Ftable%3Dblock%26id%3D60b9efb9-4694-4c7f-85eb-a9bb7aa5c6ba%26cache%3Dv2&optimizer=image&quality=80&width=280)
Procreate's Stance on AI: A Debate on Creativity and Technology
Explore Procreate's controversial stance on generative AI and its implications for creativity. Is AI a threat or a tool for artists? Dive into the debate.
![PayPal's Customer Service Turnaround: From Chaos to Excellence](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F62023872-1d2c-42b3-82ab-be88460e31d3%252FAlexFounderNotes.png%3Ftable%3Dblock%26id%3Dbfeb444f-9d59-4ee6-a571-91e664f9a432%26cache%3Dv2&optimizer=image&quality=80&width=280)
PayPal's Customer Service Turnaround: From Chaos to Excellence
Discover how PayPal transformed its customer service from chaos to excellence in the late 90s and early 2000s, winning over eBay users and ensuring growth.
![AI in Customer Support: Overcoming Skepticism and Reaping Rewards](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F2dbb21df-65c4-4c31-9a36-adc1464f7438%252FAlexFounderNotes.png%3Ftable%3Dblock%26id%3Da334b703-8307-4b0e-833d-4df42cf5cf48%26cache%3Dv2&optimizer=image&quality=80&width=280)
AI in Customer Support: Overcoming Skepticism and Reaping Rewards
Discover how AI is transforming customer support, addressing common concerns, and significantly improving productivity and satisfaction rates.
![Understanding the Limitations of CSAT and FRT in Customer Support](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fc3048147-6f34-4d79-842e-fe6a2adacd0f%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D79bdaf53-bc7c-4aa4-8562-e50ab7ba2718%26cache%3Dv2&optimizer=image&quality=80&width=280)
Understanding the Limitations of CSAT and FRT in Customer Support
Discover why CSAT and FRT metrics may not fully represent customer satisfaction and how to better interpret these indicators for B2B SaaS businesses.
![Revolutionizing Customer Support: The Rise of AI Agents](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fec6f4627-bc2d-47ca-a414-017a49451e18%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D88664e58-24b0-4230-9e47-c9dc0b0b552c%26cache%3Dv2&optimizer=image&quality=80&width=280)
Revolutionizing Customer Support: The Rise of AI Agents
Discover how AI agents are transforming customer support with complete understanding, personalization, and rapid responses. Learn about the key changes and benefits of modern AI-driven customer service.
![8 Hilarious Questions Asked to AI Customer Support Agents](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F62372b38-2cb0-4668-94fb-81a884328b6d%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Dbcbdc34f-b9e2-46af-b294-4d48007e71f7%26cache%3Dv2&optimizer=image&quality=80&width=280)
8 Hilarious Questions Asked to AI Customer Support Agents
Discover the funniest and most unexpected questions AI customer support agents have been asked. From quirky recipes to unusual personal advice, these queries will make you laugh!
![Future of Customer Support: AI Replacing Human Interaction](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F4d57b1ab-898c-4e76-9a7b-83df22690447%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D16be0388-2ed3-430f-986c-4fe36f5196f8%26cache%3Dv2&optimizer=image&quality=80&width=280)
Future of Customer Support: AI Replacing Human Interaction
Discover the future of customer support with AI. Explore how AI will replace human interaction in customer service, making manual support a thing of the past.
![Top Goals for Revolutionizing AI Customer Support](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F6e2b7f90-3d72-468e-a9e5-27388cc64b38%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Dbb98c057-a7db-459c-82b5-63c515f45a66%26cache%3Dv2&optimizer=image&quality=80&width=280)
Top Goals for Revolutionizing AI Customer Support
Discover the key goals driving the innovation at My AskAI, aimed at transforming customer support with AI. Learn how they plan to make support scalable, accessible, and preferred by customers.