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![Understanding the Limitations of CSAT and FRT in Customer Support](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fc3048147-6f34-4d79-842e-fe6a2adacd0f%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D79bdaf53-bc7c-4aa4-8562-e50ab7ba2718%26cache%3Dv2&optimizer=image&quality=80&width=280)
Understanding the Limitations of CSAT and FRT in Customer Support
Discover why CSAT and FRT metrics may not fully represent customer satisfaction and how to better interpret these indicators for B2B SaaS businesses.
![Revolutionizing Customer Support: The Rise of AI Agents](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fec6f4627-bc2d-47ca-a414-017a49451e18%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D88664e58-24b0-4230-9e47-c9dc0b0b552c%26cache%3Dv2&optimizer=image&quality=80&width=280)
Revolutionizing Customer Support: The Rise of AI Agents
Discover how AI agents are transforming customer support with complete understanding, personalization, and rapid responses. Learn about the key changes and benefits of modern AI-driven customer service.
![8 Hilarious Questions Asked to AI Customer Support Agents](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F62372b38-2cb0-4668-94fb-81a884328b6d%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Dbcbdc34f-b9e2-46af-b294-4d48007e71f7%26cache%3Dv2&optimizer=image&quality=80&width=280)
8 Hilarious Questions Asked to AI Customer Support Agents
Discover the funniest and most unexpected questions AI customer support agents have been asked. From quirky recipes to unusual personal advice, these queries will make you laugh!
![Future of Customer Support: AI Replacing Human Interaction](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F4d57b1ab-898c-4e76-9a7b-83df22690447%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D16be0388-2ed3-430f-986c-4fe36f5196f8%26cache%3Dv2&optimizer=image&quality=80&width=280)
Future of Customer Support: AI Replacing Human Interaction
Discover the future of customer support with AI. Explore how AI will replace human interaction in customer service, making manual support a thing of the past.
![Top Goals for Revolutionizing AI Customer Support](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F6e2b7f90-3d72-468e-a9e5-27388cc64b38%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Dbb98c057-a7db-459c-82b5-63c515f45a66%26cache%3Dv2&optimizer=image&quality=80&width=280)
Top Goals for Revolutionizing AI Customer Support
Discover the key goals driving the innovation at My AskAI, aimed at transforming customer support with AI. Learn how they plan to make support scalable, accessible, and preferred by customers.
![Discover MyAskAI's Features: A Comprehensive Demo by Mike Heap](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F8b27643a-c45c-4b6e-acf1-d1a1370c6961%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Dc071de7a-9fd3-4716-885b-7ed1723751b4%26cache%3Dv2&optimizer=image&quality=80&width=280)
Discover MyAskAI's Features: A Comprehensive Demo by Mike Heap
Explore the AI support features of MyAskAI in a detailed demo by founder Mike Heap. Learn how easy video editing can be with basic tools and share your thoughts.
![AI's Biggest Flaw and Strength: Consistency in Decision-Making](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252F7c12bc2f-67fd-45d0-aad4-cb88ab418a5f%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Dfffcbb2d-d767-81cc-aef0-c00dd6a8323b%26cache%3Dv2&optimizer=image&quality=80&width=280)
AI's Biggest Flaw and Strength: Consistency in Decision-Making
Discover how AI's consistency can be both a flaw and a strength in decision-making, addressing bias and transparency in large language models.
![Why 42% of B2B Businesses Still Lack Chatbot Support in 2024](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fa996ce00-f1fc-4e2b-aff4-d6423dba1f2a%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3Df9b8b51c-7fed-4488-9b89-94aaec273278%26cache%3Dv2&optimizer=image&quality=80&width=280)
Why 42% of B2B Businesses Still Lack Chatbot Support in 2024
Discover why 42% of B2B businesses still don't have chatbot support in 2024 and how AI support agents can enhance customer experience and efficiency.
![How AI Agents Will Transform Customer Support Metrics](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fce567183-9096-4c1c-9884-e8ff4fbb329d%252FMikeFounderNotes.png%3Ftable%3Dblock%26id%3D42f6d392-029c-459e-bda5-8862a812d99c%26cache%3Dv2&optimizer=image&quality=80&width=280)
How AI Agents Will Transform Customer Support Metrics
Discover the impact of AI agents on customer support metrics like CSAT, FRT, AHT, and more. Learn about new metrics emerging in the AI-driven support landscape.
![Help My AskAI win an award!](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fd7ae0318-9796-4f3c-b71a-1a184ea5a748%252FBubbleCon.png%3Ftable%3Dblock%26id%3D389b386e-41d9-4cc9-abda-935cc35f21e9%26cache%3Dv2&optimizer=image&quality=80&width=280)
Help My AskAI win an award!
We’re entering the BubbleCon 2024 community awards and would love some help to try and win one!