Alex RaineyAlex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.
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Jan 28, 2025 07:34 PM
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Jan 28, 2025
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2024 wrap up (and 2025 goals) for My AskAI's customer support AI agents:
2024:
- Doubled our MRR ~$40k
- Launched 6 new support platform integrations e.g. Zendesk, Intercom, etc.
- Consistently 75%+ AI resolution rate across our customers
- 45x increase in the # of support tickets we process (now ~90k/month)
- AI agents involved in 500k+ conversations (AI resolved 370k)
- 250 new businesses launched an AI agent
2025 goals:
- $1m ARR
- 90%+ AI resolution rate
- Resolve 1 million support conversations/tickets
- More support platform integrations
- Not hiring anyone
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Alex Rainey
Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.
