The My AskAI Blog
The latest blog posts, articles and case studies from My AskAI — the easiest way to create your own AI customer service agent for your SaaS, marketplace or e-commerce business.

6 Best HubSpot Breeze AI Alternatives (2026)
HubSpot's Breeze AI needs a Service Hub seat first. These 6 alternatives skip the bundling and just solve your support tickets.

5 Best Freddy AI Alternatives (2026)
Freddy AI claims 80% resolution. Real-world case studies show 23-75%. These 5 alternatives are more transparent about what you'll actually get.

6 Best Gorgias Automate Alternatives (2026)
Gorgias Automate is Shopify-only, $0.90/interaction, with a 72-hour reporting delay. Here are 6 alternatives that work across platforms.

How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month
RecruitCRM rejected Fin AI at $0.99/resolution, chose My AskAI instead. Started at 35%, now at 68% — through disciplined weekly QA reviews.

How YouGarden achieves 66% AI resolution, saving 965 hrs each month
YouGarden saves 965 hours a month with AI — that's 6 full-time agents. They hit 82% peak resolution after one smart integration change.

10 Best Zendesk AI Alternatives (2026)
Zendesk AI requires an enterprise plan and a PhD in their pricing page. These 10 alternatives are simpler, cheaper, and actually transparent.

10 Best Intercom Fin AI Alternatives (2026)
Fin AI at $0.99/resolution adds up fast. These 10 alternatives deliver similar (or better) results without the bill shock.

How TravelJoy achieves 80% AI resolution, saving 193 hrs each month
TravelJoy's Zendesk AI resolved 24% of tickets. They switched to My AskAI. Now it's 80%. Same knowledge base, very different result.

My AskAI vs eesel AI agent: Features, Pricing, and Results (2026)
Both connect to your helpdesk. Both use AI to resolve tickets. But one has human handover, actions, and live data — and the other doesn't. Yet.

How Kriptomat achieves 62% AI resolution, saving 172 hrs each month
Kriptomat started at 50% AI resolution and thought that was good. Turns out reviewing knowledge gaps weekly got them to 62% — and counting.

How Edel Optics achieves 79% AI resolution, saving 150 hrs each month
Edel Optics jumped from 25% to 79% AI resolution with one change: plugging in live customer data. 92% CSAT. In German. Across multiple languages.

My AskAI vs OpenAI Agent Builder for AI customer service (2026)
You could build your own AI agent with OpenAI. Or you could not spend $50,000+ and 1,000+ hours. We compared both approaches honestly.

Building a support agent with OpenAI Agent Builder (2026)
We spent 1,000+ hours building AI agents so you don't have to. Here's exactly how to set one up with OpenAI — and why you probably shouldn't.

How to choose the right AI chatbot for your Shopify store (2026)
Only 6% of Shopify stores use AI for support. The ones that do see 50-80% ticket deflection. Here's how to pick the right chatbot for yours.

My AskAI vs Gorgias Automate AI agent: Features, Pricing, and Results (2026)
Gorgias locks you into Shopify and charges $0.90/interaction. My AskAI works across platforms and could save you 5-8x. We did the maths.

My AskAI vs HubSpot Breeze AI agent: Features, Pricing, and Results (2026)
HubSpot Breeze needs a $50/mo Service Hub seat before AI even starts. My AskAI could save you 10x — no extra platform fees required.

My AskAI vs Freshdesk Freddy AI agent: Features, Pricing, and Results (2026)
Freddy AI only replies to the first email in a thread. My AskAI handles the whole conversation. Full comparison with 3-4x cost savings inside.

My AskAI vs Zendesk AI agent: Features, Pricing, and Results (2026)
Zendesk's AI needs their most expensive plan. My AskAI plugs into your existing Zendesk and starts resolving tickets for a fraction of the cost.

My AskAI vs Intercom Fin AI agent: Features, Pricing, and Results (2026)
Fin charges $0.99 per resolution. My AskAI starts at $199/mo flat. Similar performance, more integrations — very different invoice at the end of the month.

Swytch: How My AskAI helps deflect over 4,050 support queries every month
Swytch sells e-bike kits and deflects 4,050+ support tickets a month with AI. Their secret? Treating the AI like a new hire that never stops learning.

Getting Started with AI-First Customer Service
People don't hate AI chatbots — they hate bad ones. This guide covers how to pick one that actually resolves 70-80% of tickets from day one.

Freecash: How My AskAI resolves over 70k support queries every month
70,000 tickets a month. 82% resolved by AI. Freecash tested Intercom Fin first — then switched. The cost difference was... significant.

Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free
Zeffy tested 8 AI vendors with 200+ questions. Only one passed. Now they deflect 84% of tickets with a 7-person support team. Here's how.

Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less
Customer.io tested 8 vendors with 200+ questions. My AskAI 'blew everybody else out of the water.' Now they deflect 68% of tickets automatically.

My AskAI - March 2026 Changelog
We wanted to share what we’ve been working on in March with you, your AI agent can now ‘see’, reading images sent to it, we’ve also made some updates to our HubSpot helpdesk integration and to guidance and tasks

My AskAI Pricing Explained: Per-Ticket Costs, Plans, Add-Ons, and Everything Else You Asked
My AskAI charges $0.10/ticket, 3-10x less than Zendesk AI, Intercom Fin, or Gorgias. Here's how per-ticket pricing, overages, plans, and add-ons work.

Alhena AI: Complete Guide to Features, Pricing & Limitations (2026)
Alhena AI charges $1.10/conversation with zero hallucination claims. Tatcha drives 11% site revenue from it. Honest breakdown inside.

CoSupport AI: Complete Guide to Features, Pricing & Limitations (2026)
CoSupport AI starts at $99/mo for unlimited responses, or $0.59 per resolution. Claims 90% automation with zero hallucinations. Here's the full honest breakdown.

Wonderchat: Complete Guide to Features, Pricing & Limitations (2026)
Wonderchat starts at $29/month for 1,000 messages. One customer hit 92% resolution. Full honest breakdown.

DigitalGenius: Complete Guide to Features, Pricing & Limitations (2026)
DigitalGenius pricing starts at ~$1,000/month with custom quotes. G-Star RAW reports 40% automated resolution. Full honest breakdown inside.

Help Scout AI: Complete Guide to Features, Pricing & Limitations (2026)
Help Scout AI claims 73% resolution. It also costs $0.75 each. Here's the full breakdown of features, pricing, and real limitations.

Sierra AI: Complete Guide to Features, Pricing & Limitations (2026)
Sierra AI serves 40% of the Fortune 50 with no public pricing. Year-one costs hit $200K-$350K+. Here's the full honest breakdown of features, resolution rates, and trade-offs.

Ada AI: Complete Guide to Features, Pricing & Limitations (2026)
Ada AI supports chat, email, voice, and SMS with a multi-LLM Reasoning Engine — but starts at ~$30K/year and can't natively ingest PDFs, past tickets, or Notion. Full breakdown.

eesel AI: Complete Guide to Features, Pricing & Limitations (2026)
eesel AI plans start at $239/mo but AI Agent, triage, and simulation are locked behind the $799/mo Business plan. Full pricing breakdown, real limitations, and resolution rate data.



