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SaaSCustomer SupportDirectory

Find out how to get in touch with customer support for each of the top SaaS companies, and how their support performs…

FindSaaS customer support information & ratings

Company Name
Live Chat
Response Time(hrs:mins)
Customer Support Score
Employees
Industry
Revenue
ClickUp
Ada
Email: 24:00
9
1,100
Productivity & Collaboration
$14,300,000
OpenAI
Intercom
Not available
9
1,900
AI
$1,600,000,000
Zapier
Intercom
Email: 7:56
9
1,300
Automation
$250,700,000
Brightwheel
Intercom
Chat: Instant
9
420
Education
$21,460,000
Zoho
Zoho
Email: 10:04
9
22,000
Office
$1,000,000,000
Grammarly
Ada
Email: 17:15
8
1,500
Office
$178,900,000
Hubspot
Hubspot
Chat: Instant
8
10,000
Marketing
$883,000,000
Carta
Intercom
Not available
8
2,000
Finance
$330,000,000
ahrefs
Intercom
Email: 7:15
8
180
SEO
$100,000,000
Notion
N/a
Email: 0:06
8
3,100
Productivity & Collaboration
$119,400,000
ActiveCampaign
Zendesk
Email: 3:25
8
820
Marketing
$195,300,000
Canva
Ada
Email: 24:00
7
13,000
Design
$2,000,000,000
Checkr
Ada
Email: 2:18
7
1,400
Recruitment
$200,000,000
Calendly
Ada
Chat: Instant
7
640
Productivity & Collaboration
$276,100,000
Motive
Ada
Email: 24:00
7
3,900
Construction
$187,500,000
Airtable
Forethought
Email: 7:16
7
740
Productivity & Collaboration
$375,000,000
Stripe
Own
Email: 24:00
7
8,900
Finance
$14,400,000,000
Databricks
Own
Chat: Instant
7
8,300
AI & Analytics
$1,600,000,000
Zendesk
Zendesk
Chat: Instant
7
6,200
Customer Service
$1,580,000,000
Klaviyo
None
Email: 3:37
7
2,200
Marketing
$703,228,000
Workable
Forethought
Chat: Instant
6
810
Recruitment
$25,000,000
Namecheap
Own
Email: 0:09
6
1,500
Hosting
$335,600,000
Cloudflare
None
Email: 2:43
6
4,200
Hosting
$1,297,000,000
Monday
None
Email: 16:12
6
2,200
Productivity & Collaboration
$730,000,000
Dialpad
Dialpad
Email: 3:13
5
1,200
Communications
$255,600,000
Front
Front
Email: 21:52
5
370
Customer Service
$67,000,000
Seismic
Intercom
Email: 0:19
5
1,400
Sales
$375,000,000
Druva
Intercom
Not available
5
1,300
Cybersecurity
$200,000,000
Gong
Netomi
Not available
5
1,500
Sales
$244,600,000
Outreach
Own
Email: 0:10
5
1,300
Sales
$206,600,000
Salesforce
Own
Not available
5
80,000
Sales
$31,352,000,000
Dropbox
Own
Email: 24:00
5
3,800
Storage
$2,325,000,000
Discord
Zendesk
Email: 0:09
5
3,900
Communications
$428,000,000
Webflow
None
Not available
5
1,200
Web
$100,000,000
Retool
None
Email: 18:20
5
360
Automation
$93,500,000
Github
None
Not available
5
5,600
Developer Tools
$1,000,000,000
Slack
None
Email: 0:05
5
3,500
Communications
$1,500,000,000
CustomerIO
Zendesk
Email: 5:49
4
320
Marketing
$50,000,000
Navan
Terminus
Not available
4
2,300
Travel
$421,000,000
Yotpo
None
Email: 120:00
4
930
Marketing
$141,000,000
Rubrik
None
Not available
4
3,600
Cybersecurity
$500,000,000
Miro
None
Not available
4
2,700
Productivity & Collaboration
$300,000,000
Talkdesk
None
Not available
4
1,300
Customer Service
$250,000,000
Xero
None
Not available
4
5,300
Finance
$873,517,000

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