Mike HeapMike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
A few days later than we'd usually send our monthly update, but it's because we wanted to wait until we had ticked off a few bigger things…
👨🏻🎨 Rebrand
We've completed our full site and platform rebrand.
It's been a long time coming, but we're really happy with the end result.
It should make things a lot easier to navigate around and just generally feel a bit more classy.
Would love to know what you think and any feedback!
🔒SOC-2 Type 2 Certification
This is a big one for us - we have now officially joined the big leagues and obtained our SOC-2 Type 2 Certification.
SOC 2 Type 2 is an independent audit that shows a company is following strict security and privacy practices to protect customer data.
While a Type I report checks that the right controls exist, a Type II report goes further by verifying that those controls were actually working effectively over a period of time.
Hopefully this should help us to:
- Build trust: Proving to you (our customers and partners) that we handle your data securely.
- Reduce risk: Ensuring we have strong processes around security, availability, and data handling.
- Operate maturely: Demonstrating consistent, well-run, industry-recognized internal security practices.
If you would like access to our Trust Center or SOC-2 report, just get in touch with us via our chat.
✅ Tasks for all
We have now made our Tasks feature available to everyone.
This means you can build complex multi-step processes for your AI agent to follow.
You can read about how you can use Tasks here, and get some inspiration for how you can use them here.
To test them out today, just login to your Dashboard and go to "Tasks & Tools".
🔎 Inspect Improvements
Occasionally with AI you don't always get an answer you expect, with our improved Inspect feature you can better understand your new AI agent's responses.
Just click Inspect answer then ask your question to better understand the answer.
👀 Coming soon
We've got some big improvements coming to... Improve coming soon (including Guidance) and will be revamping our Insights feature, so watch this space!
