Launch aTelegramAI chatbot with yourBoxusing My AskAI
Connect your Box and allow your customers to start ‘chatting’ with all your Telegram content (like ChatGPT), capable of answering any question about your docs. Saving your customer and your support team time.
Thesmartest companiesare saving their customers 10x more time by connecting Box and Telegram with an AI chatbot
Overview of thisAI agent integration
Box
What is Box?
Box is a cloud content management and file sharing service for businesses. Official clients and apps are available for Windows, macOS, and several mobile platforms.
Find out more about Box
Find out more about Box
What are the benefits integrating Box and an AI chatbot?
Integrating Box with an AI assistant can greatly benefit a SaaS company. By connecting Box with an AI assistant, the company can improve the efficiency of their customer support. The AI assistant can help customers find the information they need quickly and easily, reducing the number of support tickets that need to be handled by human agents.
Additionally, the integration can help the company streamline their workflows and improve collaboration among team members. With Box's cloud content management and file sharing capabilities, team members can easily access and share files, while the AI assistant can help automate tasks and provide insights to improve productivity.
Overall, integrating Box with an AI assistant can help a SaaS company save time, reduce costs, and improve customer satisfaction.
Additionally, the integration can help the company streamline their workflows and improve collaboration among team members. With Box's cloud content management and file sharing capabilities, team members can easily access and share files, while the AI assistant can help automate tasks and provide insights to improve productivity.
Overall, integrating Box with an AI assistant can help a SaaS company save time, reduce costs, and improve customer satisfaction.
Challenges you may face by not integrating Box
Without integrating an AI assistant, a SaaS company using Box may face several inefficiencies in customer support.
Firstly, without AI, customer support agents may struggle to efficiently handle the large volume of customer queries and requests. This could lead to long wait times for customers and a backlog of unresolved issues.
Secondly, without AI, customer support agents may struggle to provide accurate and timely responses to customer queries. This could lead to customer frustration and dissatisfaction, potentially resulting in lost business.
Thirdly, without AI, customer support agents may struggle to identify and resolve complex technical issues. This could lead to prolonged downtime for customers, impacting their productivity and potentially resulting in lost revenue.
Overall, integrating an AI assistant with Box could significantly improve customer support efficiency and effectiveness, leading to increased customer satisfaction and retention.
Firstly, without AI, customer support agents may struggle to efficiently handle the large volume of customer queries and requests. This could lead to long wait times for customers and a backlog of unresolved issues.
Secondly, without AI, customer support agents may struggle to provide accurate and timely responses to customer queries. This could lead to customer frustration and dissatisfaction, potentially resulting in lost business.
Thirdly, without AI, customer support agents may struggle to identify and resolve complex technical issues. This could lead to prolonged downtime for customers, impacting their productivity and potentially resulting in lost revenue.
Overall, integrating an AI assistant with Box could significantly improve customer support efficiency and effectiveness, leading to increased customer satisfaction and retention.
How do I integrate Box with My AskAI?
Telegram
What is Telegram?
Telegram is a widely-used messaging app that allows users to send messages, videos, and other media to individuals or groups. Integrating it with an AI assistant allows businesses to automate responses and interactions within the Telegram platform.
Find out more about Telegram
Find out more about Telegram
What are the benefits integrating Telegram and an AI chatbot?
Integrating Telegram with an AI assistant can greatly benefit a SaaS company. By automating responses and interactions within the Telegram platform, the company can improve the efficiency of their customer support. This means that customers can receive quick and accurate responses to their inquiries, leading to higher satisfaction rates and potentially increased sales. Additionally, the integration can help the company save time and resources by reducing the need for manual responses and allowing their support team to focus on more complex issues. Overall, integrating Telegram with an AI assistant can streamline customer support and improve the overall customer experience, ultimately benefiting the SaaS company's bottom line.
Challenges you may face by not integrating Telegram
Without integrating Telegram with an AI assistant, the SaaS company may face inefficiencies in customer support.
Customers may have to wait longer for responses to their inquiries, as there may not be enough support staff to handle the volume of messages.
Additionally, without automation, support staff may have to spend more time manually responding to common inquiries, which could lead to longer wait times for customers with more complex issues.
Integrating Telegram with an AI assistant would allow the company to automate responses to common inquiries, freeing up support staff to handle more complex issues.
This would lead to faster response times for customers and a more efficient customer support process overall.
Customers may have to wait longer for responses to their inquiries, as there may not be enough support staff to handle the volume of messages.
Additionally, without automation, support staff may have to spend more time manually responding to common inquiries, which could lead to longer wait times for customers with more complex issues.
Integrating Telegram with an AI assistant would allow the company to automate responses to common inquiries, freeing up support staff to handle more complex issues.
This would lead to faster response times for customers and a more efficient customer support process overall.
How do I integrate Telegram with My AskAI?
Give your customersinstant answersfrom your internal docs or content, 24/7(allowing them to focus onthe stuff that really matters)
⚡ Lightning-Fast Setup
Add all your relevant docs, webpages, content or data in a few minutes to train your AI chatbot.
📖 Instant, factual, answers
Get answers, from your docs, data and content, with clear source references showing you exactly where the answer came from.
🌎 Launch where you need it most
Give your customers access to your AI chatbot — adding it to your website, Slack Workspace or connect via API in minutes.
Join1,000+ B2B SaaS businesses reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
“It's saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas.”
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
“It's saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas.”
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Integrations are just the begining, we've got everything you need toreduce customer support ticketsby up to 75%
Add all your webpages
When you get started we'll get all the webpages from your website and any sub-domains you use for help docs.Learn more about adding your content.
SiteSync
We'll automatically re-sync any changes from all your webpages every week and add any new pages you've added.Learn more about SiteSync.
Launch on your site
With one line of code, you can add your AI agent to your website. Either as a floating chat bubble or within a page's content.Learn more about adding to your website.
Add to Intercom, Zendesk & HubSpot
Integrate My AskAI directly within yourIntercom,Zendesk Messaging, orHubSpotlive chat widget with our apps available on the official App Stores.
Intelligent AI to Human Handover
If the AI agent can't help, customers can request a person. We'll summarize the chat and handover to your support agents.Learn more.
Handover to existing email or help site
If you don't use live chat, customer conversations can be handed off to a support email or you can provide a support page.Learn more about Human Handover.
Lead capture
Capture email addresses from people chatting with your AI agent and generate new leads for your business. Export leads or connect a webhook e.g. Zapier.Learn more.
Multi-lingual support
Change the default language and localization of your AI assistant. We currently support over 50 languages, so you can provide fully global AI customer support.
Site Search
Site Search allows your customers to not only ask questions in conversation, but also search your entire site quickly and accurately, using natural language. Learn more aboutSite Search.
Starter actions
Starter actions let users take quick actions, like booking a demo call, where you can define a specific webpage for them to open. Learn more aboutstarter actions.
CSAT ratings
Request customer satisfaction scores for each conversation your customers have with your new AI agent.Read more about CSAT ratings.
Slack, API, Zapier...
Boost team productivity by connecting your AI agent to your Slack or Microsoft Teams workspace. Or build on top of our Query API. Learn more aboutintegrations.
Cloud connections
Connect to cloud storage and knowledge base services, such as Google Drive and Notion, to add more knowledge to your AI agent. Learn more aboutconnections.
AI email assistant
Handle most of your support via email? No problem, launch an AI assistant that can automatically reply to your customer's first email.Learn more about AI email assistant.
Custom answers
Create custom answers to specific questions to have more control over your AI agent's response. Learn more aboutcustom actions.
Custom branding
We'll automatically get your brand logo and colour palette (which you can edit) to customize your AI agent, just like magic.Learn more about Customization.
GDPR compliant
All your data is stored with bank-grade encryption (AES-256) andneverused to train AI models.Read more about how your data is kept secure.
Data protection
We're fully GDPR compliant. Ensuring your end user data is secure and private, and remains that way.Learn more about our GDPR compliance.
Team access
Add other team members so they can view and manage your AI conversation insights.Learn more about team access.
Insights Dashboard
Every customer conversation is turned into a summarized insight. With similar insights grouped together to save you time.
📊 Example Insights Dashboard for Stripe
📊 Example Insights Dashboard for Stripe
Suggested fixes
When a number of conversations are about the same topic, we'll suggest a fix for your team and send out an email to let you know. Learn more aboutSuggestions.
Email & Slack alerts
Every time we detect 3 conversations about the same topic, we'll notify your team via email and/or Slack. So you never miss the important stuff.Learn more about notifications.
AffordableAI customer support agentwithin your existing live chat
Reduce support costs and let your team stay focus on customer retention with your new customer support assistant,powered by AI.
Our AI customer support agents are already used by 👇
Frequently Asked Questions
What other integrations do you support?
We support a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. Seeall our AI integrations.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.Learn more.
What is an AI agent?
An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. My AskAI is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.
What are the most popular integrations?
Website widgets - To provide answers directly on a company's website.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.
Google Drive - To sync and search content already stored in Drive folders.
Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.
Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.
API access - For advanced users to fully control the AI through custom workflows and apps.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.
Google Drive - To sync and search content already stored in Drive folders.
Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.
Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.
API access - For advanced users to fully control the AI through custom workflows and apps.
Why should I integrate my tools with an AI agent?
There are a few key benefits to integrating internal tools and documents with an AI agent:
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.
Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.
Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.
Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.
Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.
Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.
Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.
Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.
Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.
Reduce support costs.Spent more time on customer success.
Our AI customer support agents are already used by 👇
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