Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.
Table of Contents
Top Intercom Fin Alternatives for 2024
- My AskAI
- Hassle-free, no-code chatbot development:Fret not if you’re no code wizard. My AskAI will only ask to add pages from your websites, knowledge bases (e.g., Google Drive, Notion), or internal company files (in file formats DOCX, XLSX, PDF, and CSV). Your AI agent will be ready in minutes after uploading these resources.
- App integrations:You can add My AskAI to your existing live chat platforms, such as Zendesk, Intercom, and HubSpot. This allows you to manage and track chatbot conversations within your team’s CRM.
- Seamless agent handover:For complex and urgent customer issues, the chatbot can escalate them to a human agent with the “Talk to Person” feature.
- AI-powered internal assistant:Let your staff use My AskAI to quickly pull out business-specific information.
- Support Insights and Analytics:My AskAI automatically runs over customer interactions and turns them into insights to see common issues you must address.
- Powerful email assistant:My AskAI is one of thebest AI email assistantsthat can automatically generate replies to your customers’ emails.
- Essentials:$89/month
- Pro:$149/month
- Enterprise:custom-based pricing
- Conversational AI chatbot:Lyro is developed using Anthropic’s Claude, enabling it to engage customers in a human-like fashion, resolving up to 70% of daily inquiries.
- High-accuracy responses:Lyro works solely with your data, so every response it generates is within the context of the training data provided.
- One-second chat handoff:If customers desire to connect with human agents, Lyro can notify the agent for handoff to prepare them for chat transfer.
- Multilingual chatbot:Train Lyro in multiple languages including French, Spanish, German, and Portuguese.
- Lyro AI:$39/mo
- Tidio+:$749/mo
- Instant localization support:LiveChat AI is trainable in over 95 non-English languages, providing your global customers with an around-the-clock, instant support service.
- No-code chatbot training:To train LiveChat AI, import your help center pages and content. The platform will automatically scrape them and convert them into a vector database ready as long-term memory for your chatbot.
- Quick agent transfer:Customers can request agent handoff for complex inquiries.
- One-stop chat inbox:Manage live agent and chatbot conversations in a centralized inbox for transparency and monitoring.
- Basic:$39/mo
- Pro:$89/mo
- Advanced:$189/mo
- Expert:$389/mo
- Swift CRM Integration:With a few clicks, you can connect Drift AI to a CRM workspace such as Outreach and SalesForce.
- GPT-powered suggested replies:Drift AI can assist your agents in providing personalized replies by assessing conversation context and website content.
- Customizable AI support:Configure AI’s tone and voice to match your brand.
- High-level security and privacy:Drift ensures that conversation data is not sent and stored in OpenAI. It also sets security measures to prevent AI hallucinations or violations of OpenAI’s usage policy.
- Premium:$2500/mo
- Enterprise/Advanced:Prices are available upon request.
- Centralized shared inbox:Manage all conversations (with chatbots and live agents) using a centralized inbox you can share with your teammates.
- Automated workflows:Let the HubSpot AI chatbot perform simple support tasks, including support ticket generation, lead qualification, appointment scheduling, and email campaigning.
- App Integration:Add HubSpot AI chatbot to other productivity apps like SalesForce and Zapier.
- Starter:$20/mo per seat
- Professional:$100/mo per seat
- Enterprise:$130/mo per seat
Conclusion
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Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.