Alex Rainey

Alex Rainey

Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.

Alex is an experienced CTO and founder who largely focuses on all the technical areas ofMy AskAI, from AI Engineering, Technical Product Management and overall Platform Development.

Previous experience

In the year before My AskAI he built and sold No Code AI Model Builder, UCAS Statement Generator (both with his co-founder Mike), and Check UK Passport Appointments.
Before that, he was the founder, CEO and CTO of the InsurTech start-up,Pluto, raising $1.5m and developing it into the UK's #2 travel insurer on Trustpilot, and then one of the top 3 travel planning apps on the Apple App Store.
Alex started his career at the consulting behemoth Accenture, where he worked in Accenture Digital for 6 years as a Delivery Lead running prestigious and complex digital transformation and development programmes.

Education

He holds a 1st class BSc in Economics and Management from the University of Bristol.

Hobbies and interests

Alex is a keen outdoor swimmer, swimming every weekday morning in the local lido, whatever the weather. He is a dad to Olive, and a self-confessed AI and tech geek.

Contact Alex

You can find him onLinkedInandTwitteroremail him here.

Learn more

You can learn more about Alex’s background and story by visiting these links:
Interviews
Podcasts
Transforming Competitor Comparisons into a Sales Advantage

Transforming Competitor Comparisons into a Sales Advantage

Discover how turning competitor comparisons into a sales tactic can boost your confidence and close deals. Learn from our experience in leveraging AI support agents to outperform the competition.

Revolutionizing Onboarding: Our Bold New Strategies

Revolutionizing Onboarding: Our Bold New Strategies

Discover the two massive, counterintuitive changes we're making to our onboarding process to enhance customer experience and conversion rates.

AI Support Agent: Better and Cheaper Solutions for SaaS

AI Support Agent: Better and Cheaper Solutions for SaaS

Discover how an AI support agent can effectively handle competitor inquiries, providing better and cheaper solutions for SaaS businesses.

Simplifying Busy Graphics on SaaS Landing Pages

Simplifying Busy Graphics on SaaS Landing Pages

Discover how to simplify busy graphics on your SaaS landing page to effectively communicate product integration with Intercom or Zendesk.

Google's AI Overview: A New Competitor for AI Support Agents

Google's AI Overview: A New Competitor for AI Support Agents

Discover how Google's AI overview feature is changing the landscape for AI support agents and what companies need to do to stay ahead.

AI in Customer Support: Addressing Inaccurate Responses

AI in Customer Support: Addressing Inaccurate Responses

Discover how companies are tackling the challenge of inaccurate AI responses in customer support and the strategies used by My AskAI to improve answer quality.

Discover the Gritty Early Years of PayPal in 'The Founders'

Discover the Gritty Early Years of PayPal in 'The Founders'

Explore the early-stage startup journey of PayPal in 'The Founders'. Learn about the PayPal mafia, their challenges, and key lessons in grit, ingenuity, and network effects.

AI vs Human Customer Support: A Balanced Approach

AI vs Human Customer Support: A Balanced Approach

Discover the debate on AI vs human customer support. Can AI provide fast and accurate service, or do people still prefer human interaction? Explore a balanced approach.

AI Assistants: The Evolution Beyond Chatbots

AI Assistants: The Evolution Beyond Chatbots

Discover how AI assistants have evolved from the frustrating chatbots of the past to powerful tools that enhance customer support and productivity.

Procreate's Stance on AI: A Debate on Creativity and Technology

Procreate's Stance on AI: A Debate on Creativity and Technology

Explore Procreate's controversial stance on generative AI and its implications for creativity. Is AI a threat or a tool for artists? Dive into the debate.

PayPal's Customer Service Turnaround: From Chaos to Excellence

PayPal's Customer Service Turnaround: From Chaos to Excellence

Discover how PayPal transformed its customer service from chaos to excellence in the late 90s and early 2000s, winning over eBay users and ensuring growth.

AI in Customer Support: Overcoming Skepticism and Reaping Rewards

AI in Customer Support: Overcoming Skepticism and Reaping Rewards

Discover how AI is transforming customer support, addressing common concerns, and significantly improving productivity and satisfaction rates.