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Company logo for Namecheap

Namecheap's Customer Support Details

Registrar that offers domain name registration and web hosting services.

Screenshot of //7ac07acbae116a5155080d295197d8d6.cdn.bubble.io/f1715701124571x924093563776070800/take by Namecheap
Trying to get in touch with support for a lot of SaaS businesses can be tricky. Emails, live chats and help docs are often hidden away, making it hard for you to get a straight answer. So we’ve put all the useful information in one place for you for  Namecheap, along with a Customer Support readiness score telling you how easy it is for you to get an answer from them if you are still thinking about signing up.
Namecheap'sSupport Channels
Support Email:support@namecheap.com
Live Chat Provider:Own

Human Live Chat Available:Yes

Human + AI Live Chat Available:Yes

Help Center:https://www.namecheap.com/support/knowledgebase/

Community:Not available

Developer Docs:https://www.namecheap.com/support/api/intro/

Status Page:https://www.namecheap.com/status-updates/
Namecheap's  Customer Support Quality & Performance
Chat Response Time:0:12 (hrs:mins)
Email Response Time:0:09 (hrs:mins)

Support Status Page:Not available

G2 Review:https://www.g2.com/products/namecheap-domains/reviews

Capterra Reviews URL:Not available

My AskAI's Customer Support Readiness score:6/10
Learn More About  Namecheap
About:Registrar that offers domain name registration and web hosting services.
Industry:Hosting

Company Size:1,500 employees

Revenue:$335,600,000

Revenue Per Employee:$223,733

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