Klaviyo's Customer Support Details
Growth marketing platform specializing in email and SMS marketing for e-commerce.
Trying to get in touch with support for a lot of SaaS businesses can be tricky. Emails, live chats and help docs are often hidden away, making it hard for you to get a straight answer. So we’ve put all the useful information in one place for you for Klaviyo, along with a Customer Support readiness score telling you how easy it is for you to get an answer from them if you are still thinking about signing up.
Klaviyo'sSupport Channels
Support Email:No email available
Live Chat Provider:No live chat available
Human Live Chat Available:Yes
Human + AI Live Chat Available:No
Help Center:https://help.klaviyo.com/hc/en-us
Community:https://community.klaviyo.com/
Developer Docs:https://developers.klaviyo.com/en
Status Page:https://status.klaviyo.com/
Live Chat Provider:No live chat available
Human Live Chat Available:Yes
Human + AI Live Chat Available:No
Help Center:https://help.klaviyo.com/hc/en-us
Community:https://community.klaviyo.com/
Developer Docs:https://developers.klaviyo.com/en
Status Page:https://status.klaviyo.com/
Klaviyo's Customer Support Quality & Performance
Chat Response Time:Unknown (hrs:mins)
Email Response Time:3:37 (hrs:mins)
Support Status Page:Not available
G2 Review:https://www.g2.com/products/klaviyo/reviews
Capterra Reviews URL:https://www.capterra.co.uk/software/156699/klaviyo
My AskAI's Customer Support Readiness score:7/10
Email Response Time:3:37 (hrs:mins)
Support Status Page:Not available
G2 Review:https://www.g2.com/products/klaviyo/reviews
Capterra Reviews URL:https://www.capterra.co.uk/software/156699/klaviyo
My AskAI's Customer Support Readiness score:7/10
Learn More About Klaviyo
About:Growth marketing platform specializing in email and SMS marketing for e-commerce.
Industry:Marketing
Company Size:2,200 employees
Revenue:$703,228,000
Revenue Per Employee:$319,649
Industry:Marketing
Company Size:2,200 employees
Revenue:$703,228,000
Revenue Per Employee:$319,649
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Ella Roy Customer Success Manager
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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