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Create an AI customer service agent

The My AskAI Blog

The latest blog posts, articles and case studies from My AskAI — the easiest way to create your own AI customer service agent for your SaaS, marketplace or e-commerce business.

6 Best HubSpot Breeze AI Alternatives (2026)
AlternativesMoving to AI First SupportHubSpot
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6 Best HubSpot Breeze AI Alternatives (2026)

Compare HubSpot Breeze AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

5 Best Freddy AI Alternatives (2026)
AlternativesMoving to AI First SupportFreshdesk
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5 Best Freddy AI Alternatives (2026)

Compare Freshdesk Freddy AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

6 Best Gorgias Automate Alternatives (2026)
AlternativesMoving to AI First SupportGorgias
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6 Best Gorgias Automate Alternatives (2026)

Compare Gorgias Automate AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month
IntercomCustomer SupportCase Study
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How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month

RecruitCRM uses My AskAI as their Intercom AI customer service agent. See why they chose us, and how their agent resolves 68% of their conversations each month.

How YouGarden achieves 66% AI resolution, saving 965 hrs each month
Customer SupportCase StudyFreshdesk
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How YouGarden achieves 66% AI resolution, saving 965 hrs each month

YouGarden uses My AskAI as their Freshdesk AI customer service agent. See why they chose us, and how their agent resolves 66% of their conversations each month.

10 Best Zendesk AI Alternatives (2026)
AlternativesMoving to AI First SupportZendesk
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10 Best Zendesk AI Alternatives (2026)

Compare Zendesk Advanced AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

10 Best Intercom Fin AI Alternatives (2026)
AlternativesIntercomMoving to AI First Support
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10 Best Intercom Fin AI Alternatives (2026)

Compare Intercom Fin AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

How TravelJoy achieves 80% AI resolution, saving 193 hrs each month
Case StudyZendeskSaaS
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How TravelJoy achieves 80% AI resolution, saving 193 hrs each month

TravelJoy uses My AskAI for their Zendesk AI customer service agent. See why they chose us, and how they went from 23% to 76% AI resolution overnight by switching.

My AskAI vs eesel AI agent: Features, Pricing, and Results (2026)
AlternativesIntercome-CommerceZendesk
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My AskAI vs eesel AI agent: Features, Pricing, and Results (2026)

Compare eesel’s AI agent and My AskAI: setup, training sources, features, and results and find out how you can save >4x your AI costs by choosing My AskAI.

How Kriptomat achieves 62% AI resolution, saving 172 hrs each month
IntercomCustomer SupportCase Study
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How Kriptomat achieves 62% AI resolution, saving 172 hrs each month

Kriptomat uses My AskAI as their Intercom AI customer service agent. See why they chose us, and how their agent resolves 62% of their conversations each month.

How Edel Optics achieves 79% AI resolution, saving 150 hrs each month
Case StudyZendeske-Commerce
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How Edel Optics achieves 79% AI resolution, saving 150 hrs each month

Edel Optics uses My AskAI for their Zendesk AI customer service agent. See why they chose us, and how they went from 25% to 79% AI resolution in a few months.

My AskAI vs OpenAI Agent Builder for AI customer service (2026)
Customer SupportSaaSe-CommerceAlternatives
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My AskAI vs OpenAI Agent Builder for AI customer service (2026)

Thinking of building an AI customer service agent for your business using OpenAI’s new Agent Builder platform? First understand the trade-offs and how it compares to My AskAI’s own AI agent.

Building a support agent with OpenAI Agent Builder (2026)
e-CommerceSaaSCustomer SupportTutorials
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Building a support agent with OpenAI Agent Builder (2026)

The most comprehensive guide to building, customizing and deploying an AI customer service agent for your business using OpenAI’s Agent Builder, AgentKit and ChatKit in 2025

How to choose the right AI chatbot for your Shopify store (2026)
e-CommerceGorgias
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How to choose the right AI chatbot for your Shopify store (2026)

A guide for what you should be looking for in an AI customer service agent for your Shopify store, features, pricing and results for each of the main options.

My AskAI vs Gorgias Automate AI agent: Features, Pricing, and Results (2026)
AlternativesGorgiase-Commerce
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My AskAI vs Gorgias Automate AI agent: Features, Pricing, and Results (2026)

Compare Gorgias’ AI agent and My AskAI: setup, training sources, features, and results and find out how you can save 5-8x your AI costs by choosing My AskAI.

My AskAI vs HubSpot Breeze AI agent: Features, Pricing, and Results (2026)
AlternativesHubSpot
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My AskAI vs HubSpot Breeze AI agent: Features, Pricing, and Results (2026)

Compare HubSpot’s Breeze AI agent and My AskAI: setup, training sources, features, and results and find out how you can save 8-12x your AI costs by choosing My AskAI.

My AskAI vs Freshdesk Freddy AI agent: Features, Pricing, and Results (2026)
AlternativesFreshdesk
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My AskAI vs Freshdesk Freddy AI agent: Features, Pricing, and Results (2026)

Compare Freshdesk’s Freddy AI agent and My AskAI: setup, training sources, features, and results and find out how you can save 3-4x your AI costs by choosing My AskAI.

My AskAI vs Zendesk AI agent: Features, Pricing, and Results (2026)
AlternativesZendesk
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My AskAI vs Zendesk AI agent: Features, Pricing, and Results (2026)

Compare Zendesk’s AI agent and My AskAI: setup, training sources, features, and results and find out how you can save 8-12x your AI costs by choosing My AskAI.

My AskAI vs Intercom Fin AI agent: Features, Pricing, and Results (2026)
AlternativesIntercom
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My AskAI vs Intercom Fin AI agent: Features, Pricing, and Results (2026)

Compare Intercom Fin AI agent and My AskAI: setup, training sources, features, and results and find out how you can save 5-8x your AI costs by choosing My AskAI.

Swytch: How My AskAI helps deflect over 4,050 support queries every month
Case StudyCustomer SupportZendesk
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Swytch: How My AskAI helps deflect over 4,050 support queries every month

Swytch use My AskAI to deflect 81% of their support volume by integrating it into their Zendesk support set-up, so their team is empowered to focus on higher-value tasks and queries

Getting Started with AI-First Customer Service
Moving to AI First Support
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Getting Started with AI-First Customer Service

Ready to move your customer service to AI-first? This guide shows you how to choose the right AI agent to provide fast, personalized help 24/7. Discover how AI can boost customer satisfaction, cut costs, and free up your team to handle more complex issues.

Freecash: How My AskAI resolves over 70k support queries every month
IntercomCase StudyCustomer Support
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Freecash: How My AskAI resolves over 70k support queries every month

Freecash use My AskAI to deflect 82% of their support volume by integrating it into their Intercom support set-up, so their team is empowered to focus on higher-value tasks

Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free
HubSpotCase StudyCustomer Support
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Zeffy: How My AskAI helps Zeffy Keep Their Ticket Volume Down and Fundraising Free

Zeffy uses My AskAI to deflect 84% of their HubSpot support ticket volume, allowing their CX team to spend more time on complex, strategic work so they can continue to help their fundraisers and keep their fast-growing platform free.

Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less
Case StudyZendeskCustomer Support
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Customer.io: How My AskAI Helps Customer.io Grow by Doing More With Less

Customer.io use My AskAI to deflect 68% of their support volume by integrating it into their custom Zendesk support set-up, so they can continue to continue to provide world-class Customer Experience to their ever-expanding customer base

7 Tips to Optimize Your Help Center Content for AI
Customer SupportTutorials
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7 Tips to Optimize Your Help Center Content for AI

In this guide we’ll show you how to optimize your existing help documentation so when you start to use AI customer service agents, they can answer anything about your business.

Zinc: Using My AskAI to reduce support tickets by 68%, overnight
Customer SupportHubSpotCase Study
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Zinc: Using My AskAI to reduce support tickets by 68%, overnight

Zinc used My AskAI to reduce their customer support tickets by 68% overnight and hit their response time targets for the first time

Zendesk AI: Complete Guide to Features, Pricing & Limitations (2026)
AlternativesIntercom
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Zendesk AI: Complete Guide to Features, Pricing & Limitations (2026)

Everything you need to know before buying Zendesk AI — real resolution rates, how $1.50/resolution pricing plays out in practice, and what it can't do.

HubSpot Breeze AI: Complete Guide to Features, Pricing & Limitations (2026)
AlternativesHubSpot
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HubSpot Breeze AI: Complete Guide to Features, Pricing & Limitations (2026)

Everything you need to know before buying HubSpot Breeze AI — real resolution rates, how $1/conversation pricing plays out in practice, and what it can't do.

Intercom Fin AI: Complete Guide to Features, Pricing & Limitations (2026)
AlternativesIntercom
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Intercom Fin AI: Complete Guide to Features, Pricing & Limitations (2026)

Everything you need to know before buying Intercom Fin AI — real resolution rates, how $0.99/resolution pricing plays out in practice, and what it can't do.

Freshdesk Freddy AI: Complete Guide to Features, Pricing & Limitations (2026)
AlternativesFreshdesk
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Freshdesk Freddy AI: Complete Guide to Features, Pricing & Limitations (2026)

Everything you need to know before buying Freshdesk Freddy AI — real resolution rates, how Session pricing plays out in practice, and what it can't do.

Gorgias Automate AI: Complete Guide to Features, Pricing & Limitations (2026)
AlternativesGorgias
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Gorgias Automate AI: Complete Guide to Features, Pricing & Limitations (2026)

Everything you need to know before buying Gorgias Automate or Agent AI — real resolution rates, how $0.90/resolution pricing plays out in practice, and what it can't do.

6 Best HubSpot Breeze AI Alternatives (2026)
AlternativesMoving to AI First SupportHubSpot
•

6 Best HubSpot Breeze AI Alternatives (2026)

Compare HubSpot Breeze AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

5 Best Freddy AI Alternatives (2026)
AlternativesMoving to AI First SupportFreshdesk
•

5 Best Freddy AI Alternatives (2026)

Compare Freshdesk Freddy AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

6 Best Gorgias Automate Alternatives (2026)
AlternativesMoving to AI First SupportGorgias
•

6 Best Gorgias Automate Alternatives (2026)

Compare Gorgias Automate AI agent alternatives: setup, training sources, features, and results and find out which is the best fit for your business.

My AskAI - January 2026 Changelog
Changelog
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My AskAI - January 2026 Changelog

We wanted to share what we’ve been working on in January with you, you can now train on historic tickets, create tasks with AI and self-learning!

How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month
IntercomCustomer SupportCase Study
•

How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month

RecruitCRM uses My AskAI as their Intercom AI customer service agent. See why they chose us, and how their agent resolves 68% of their conversations each month.

How YouGarden achieves 66% AI resolution, saving 965 hrs each month
Customer SupportCase StudyFreshdesk
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How YouGarden achieves 66% AI resolution, saving 965 hrs each month

YouGarden uses My AskAI as their Freshdesk AI customer service agent. See why they chose us, and how their agent resolves 66% of their conversations each month.

My AskAI - November 2025 Changelog
Changelog
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My AskAI - November 2025 Changelog

We wanted to share what we’ve been working on in November with you, we’ve had a complete rebrand and achieved SOC-2 Type 2 Certification!