![Alex Rainey](https://www.notion.so/image/https:%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2Fb87c77b2-9e2b-4ed3-8c91-2e1ef032487a%2F1ggjuXtB_400x400.jpg?table=block&id=99dad5f9-bd51-4714-8986-71f6b241dcd1&cache=v2)
Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.
![8 Best Customer Support Chatbots](https://www.notion.so/image/https:%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2Fcd4cdcd2-f152-426c-8539-008d72385fb0%2Fbest-customer-support-chatbots.webp?table=block&id=55c26d72-5910-4504-a395-95336dbb3401&cache=v2)
What are Customer Support Chatbots?
2024 Best AI Chatbots for Customer Support
1. My AskAI
![notion image](https://usenotioncms.com/proxy-prod/block/d0eff28c-33e4-4a85-b4b3-8892d535c772/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/dbbb347e-3267-4e8f-89bb-aa2aba11f924/myaskai.webp)
- Multilingual customer support capability:You can train your My AskAI bots with content in different languages to understand and respond to international customers. Currently, their AI assistants can comprehend 95 languages across the globe.
- Simple and blitz chatbot setup:No need to be a data specialist to create a bot. Just upload your data sources and be done. You can also easily customize its tone, style, and visual theme to suit your brand.
- Easy software integration:Integrate your AI assistantchatbot with a few clicks to other essential business operation software like Google Drive, Gmail, Slack, or Notion.
- Highly-secured data uploading:All data uploaded and processed are secured with sophisticated encryption (AES-256). They’re never shared with third-party entities nor used for AI modeling.
- Comprehensive customer insight analytics:Get precise insights about your customers’ common queries and behavior from your chatbot’s analytics.
- Free Plan:1 AskAI chatbot assistant, 50 questions monthly, add 10 file sources, customize tone and answer style, and Zapier integration.
- Hobby ($13.30/mo):3 AskAI chatbot assistants, 1000 questions monthly, add 100 file sources, Google Drive and Notion sync, webpage auto-sync, and analytics mode.
- Pro ($66/mo):10 AskAI chatbot assistants, 10,000 questions monthly, add 1000 file sources, app integrations (Slack, Teams, Zapier, WhatsApp, Google Drive, & Notion), API content upload, capture user emails.
2. Hubspot
![notion image](https://usenotioncms.com/proxy-prod/block/d6e80fb2-17ce-49d5-af88-decc673a2b0d/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/63b1c552-4262-4cc3-a2e2-38332174548a/hubspot.webp)
- Chat automation:Respond to customers’ commonly asked queries.
- Personalized replies:Hubspot chatbots can refer to customers’ previous interactions with the platform to provide personalized answers.
- Automated lead qualification:The chatbot can ask targeted questions to collect customer information and determine potential leads your business can focus on.
- Auto-saved chat history:All customer interaction with the chatbot is saved in HubSpot’s free CRM so your team can easily review request context.
- Ticket generation:Bots can automatically route customers by generating support tickets to assigned personnel for their concerns.
- Free Tools:$0/mo
- Starter:$18/mo (includes 2 paid users)
- Professional:$450 per month (includes 5 paid users)
3. Drift
![notion image](https://usenotioncms.com/proxy-prod/block/c59d7373-66cd-43d4-a62e-5c730d00863c/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/22423a07-ae78-44b1-b4cd-0351e087b404/drift.webp)
- CRM Integration:Access your bot’s conversation in other CRM tools like Salesforce, Front, and Outreach.
- Team availability notification:Chatbots can tell customers if live agents are online or offline.
- Monitor live customer interaction:Witness how customers use your chatbots in real time.
- Bot analytics:Drift’s Playbook analytics lets you see your customers' choices as well as points where drop-off in conversation frequently happens.
- Premium:$2500/mo, 24/7 custom chatbots for customer assistance and conversion.
- Enterprise:Price available upon inquiry, AI-powered chatbots capable of personalized conversation, sales meeting booking, etc.
- Advanced:Price available upon inquiry, enterprise features + flex routing, A/B testing, etc.
4. Tidio
![notion image](https://usenotioncms.com/proxy-prod/block/1259fe1f-23bf-4b53-b9b9-f185c0daf769/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/23de6237-5726-4d9e-8d6d-69143e7479a8/tidio.webp)
- App Integrations:Connect Tidio to 120+ software tools, including WordPress, Shopify, and Hubspot.
- Pre-designed chatbot templates:Select from 35+ drag-and-drop customizable bot templates for your customer service needs.
- Lead generation:Use personalized messages to engage customers and ask their email for targeted marketing campaigns.
- Personalized recommendations:Give relevant products or services based on your customer's previous purchases.
- Free:35+ chatbot templates, social media integration
- Chatbots:$29-139/mo (depending on visitors reached limit), automation analytics, visual builder, watermark removed
- Tidio+:$398/mo, custom customer conversation limit, chatbot building, and strategy assistance
5. Zendesk
![notion image](https://usenotioncms.com/proxy-prod/block/403bc9ac-5df7-412e-8b84-3c60e86e6b8c/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/98863dc7-2929-4fc4-ac00-771cc84684c7/zendesk.webp)
- Intelligent routing:Detects the need to route customers to appropriate reps based on their language and sentiment.
- Context collection:Determine common concerns of customers based on conversation data.
- App Integration:Connect with other online platforms and CRM tools.
- Suite Team:$55 per agent/month
- Suite Growth:$89 per agent/month
- Suite Professional:$115 per agent/month
- Suite Enterprise:Price available upon inquiry
6. Intercom
![notion image](https://usenotioncms.com/proxy-prod/block/e36cc650-be7a-4755-b542-17af998aa963/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/be548a45-dece-47a8-a0d0-87cb525c04c1/intercom.webp)
- Multilingual support service:Capable of customer conversation across 43 languages
- App integration:Integrate Intercom chatbot to 400+ applications including WhatsApp, SalesForce, Instagram, and Marketo.
- Easy bot setup:Train chatbots by using URLs, articles, and help centers.
- Create custom answers:Add custom-made responses for specific customer inquiries to boost your bot’s accuracy and helpfulness.
- Essential:$39 per seat/mo
- Advanced:$99 per seat/mo
- Expert:$139 per seat/mo
7. HelpCrunch
![notion image](https://usenotioncms.com/proxy-prod/block/02406b1d-36c4-4827-b922-b31650b3639b/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/e016537a-5b3e-4869-a558-ada08d495060/helpcrunch.webp)
- Intuitive bot builder:Use pre-designed bot templates or manually set up your chat flow using available options.
- Personalized service:Bots can collect customer data and use them as the basis for personalized interaction.
- Rapid lead generation:Collect customer contact details for your sales team’s targeted campaigns.
- Top-notch self-service offers:Give customers access to knowledge bases such as FAQs articles and troubleshooting guides.
- Basic:$12/mo
- Pro:$20/mo
- Unlimited:$495/mo
8. Freshchat
![notion image](https://usenotioncms.com/proxy-prod/block/9c141d0f-12da-4945-b032-cb8b83ce44b0/98914fdb-78d4-41b2-8b2f-2231e8aa84bb/24171ba1-b3e9-4f07-962f-569c7b1c456e/freshchat.webp)
- Customizable bots:Align your bot’s aesthetic (i.e., size, color, shape) to match your brand with Freshchat’s intuitive CSS editor.
- Polyglot chatbot:Upload scripts for your bot in any language to make it multilingual.
- Performance tracker:Measure your bot performance using comprehensive reports, metrics, and visualizations
- Seamless agent handover:Transfer conversation to live agents with a single click.
- Starter:$19 per agent/mo
- Growth:$49 per agent//mo
- Pro:$90 per agent/mo
- Enterprise:$119 per agent/mo
Get Cutting-Edge Customer Support Chatbots for Your Business
Written by
![Alex Rainey](https://www.notion.so/image/https:%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2Fb87c77b2-9e2b-4ed3-8c91-2e1ef032487a%2F1ggjuXtB_400x400.jpg?table=block&id=99dad5f9-bd51-4714-8986-71f6b241dcd1&cache=v2)
Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.