![Alex Rainey](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fb87c77b2-9e2b-4ed3-8c91-2e1ef032487a%252F1ggjuXtB_400x400.jpg%3Ftable%3Dblock%26id%3D99dad5f9-bd51-4714-8986-71f6b241dcd1%26cache%3Dv2&optimizer=image&quality=80&width=280)
Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.
![8 Best Customer Support Chatbots](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fcd4cdcd2-f152-426c-8539-008d72385fb0%252Fbest-customer-support-chatbots.webp%3Ftable%3Dblock%26id%3D55c26d72-5910-4504-a395-95336dbb3401%26cache%3Dv2&optimizer=image&quality=80&width=280)
What are Customer Support Chatbots?
2024 Best AI Chatbots for Customer Support
1. My AskAI
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2Fd0eff28c-33e4-4a85-b4b3-8892d535c772%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2Fdbbb347e-3267-4e8f-89bb-aa2aba11f924%2Fmyaskai.webp&optimizer=image&quality=80&width=280)
- Multilingual customer support capability: You can train your My AskAI bots with content in different languages to understand and respond to international customers. Currently, their AI assistants can comprehend 95 languages across the globe.
- Simple and blitz chatbot setup: No need to be a data specialist to create a bot. Just upload your data sources and be done. You can also easily customize its tone, style, and visual theme to suit your brand.
- Easy software integration: Integrate your AI assistant chatbot with a few clicks to other essential business operation software like Google Drive, Gmail, Slack, or Notion.
- Highly-secured data uploading: All data uploaded and processed are secured with sophisticated encryption (AES-256). They’re never shared with third-party entities nor used for AI modeling.
- Comprehensive customer insight analytics: Get precise insights about your customers’ common queries and behavior from your chatbot’s analytics.
- Free Plan: 1 AskAI chatbot assistant, 50 questions monthly, add 10 file sources, customize tone and answer style, and Zapier integration.
- Hobby ($13.30/mo): 3 AskAI chatbot assistants, 1000 questions monthly, add 100 file sources, Google Drive and Notion sync, webpage auto-sync, and analytics mode.
- Pro ($66/mo): 10 AskAI chatbot assistants, 10,000 questions monthly, add 1000 file sources, app integrations (Slack, Teams, Zapier, WhatsApp, Google Drive, & Notion), API content upload, capture user emails.
2. Hubspot
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2Fd6e80fb2-17ce-49d5-af88-decc673a2b0d%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2F63b1c552-4262-4cc3-a2e2-38332174548a%2Fhubspot.webp&optimizer=image&quality=80&width=280)
- Chat automation: Respond to customers’ commonly asked queries.
- Personalized replies: Hubspot chatbots can refer to customers’ previous interactions with the platform to provide personalized answers.
- Automated lead qualification: The chatbot can ask targeted questions to collect customer information and determine potential leads your business can focus on.
- Auto-saved chat history: All customer interaction with the chatbot is saved in HubSpot’s free CRM so your team can easily review request context.
- Ticket generation: Bots can automatically route customers by generating support tickets to assigned personnel for their concerns.
- Free Tools: $0/mo
- Starter: $18/mo (includes 2 paid users)
- Professional: $450 per month (includes 5 paid users)
3. Drift
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2Fc59d7373-66cd-43d4-a62e-5c730d00863c%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2F22423a07-ae78-44b1-b4cd-0351e087b404%2Fdrift.webp&optimizer=image&quality=80&width=280)
- CRM Integration: Access your bot’s conversation in other CRM tools like Salesforce, Front, and Outreach.
- Team availability notification: Chatbots can tell customers if live agents are online or offline.
- Monitor live customer interaction: Witness how customers use your chatbots in real time.
- Bot analytics: Drift’s Playbook analytics lets you see your customers' choices as well as points where drop-off in conversation frequently happens.
- Premium: $2500/mo, 24/7 custom chatbots for customer assistance and conversion.
- Enterprise: Price available upon inquiry, AI-powered chatbots capable of personalized conversation, sales meeting booking, etc.
- Advanced: Price available upon inquiry, enterprise features + flex routing, A/B testing, etc.
4. Tidio
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2F1259fe1f-23bf-4b53-b9b9-f185c0daf769%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2F23de6237-5726-4d9e-8d6d-69143e7479a8%2Ftidio.webp&optimizer=image&quality=80&width=280)
- App Integrations: Connect Tidio to 120+ software tools, including WordPress, Shopify, and Hubspot.
- Pre-designed chatbot templates: Select from 35+ drag-and-drop customizable bot templates for your customer service needs.
- Lead generation: Use personalized messages to engage customers and ask their email for targeted marketing campaigns.
- Personalized recommendations: Give relevant products or services based on your customer's previous purchases.
- Free: 35+ chatbot templates, social media integration
- Chatbots: $29-139/mo (depending on visitors reached limit), automation analytics, visual builder, watermark removed
- Tidio+: $398/mo, custom customer conversation limit, chatbot building, and strategy assistance
5. Zendesk
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2F403bc9ac-5df7-412e-8b84-3c60e86e6b8c%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2F98863dc7-2929-4fc4-ac00-771cc84684c7%2Fzendesk.webp&optimizer=image&quality=80&width=280)
- Intelligent routing: Detects the need to route customers to appropriate reps based on their language and sentiment.
- Context collection: Determine common concerns of customers based on conversation data.
- App Integration: Connect with other online platforms and CRM tools.
- Suite Team: $55 per agent/month
- Suite Growth: $89 per agent/month
- Suite Professional: $115 per agent/month
- Suite Enterprise: Price available upon inquiry
6. Intercom
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2Fe36cc650-be7a-4755-b542-17af998aa963%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2Fbe548a45-dece-47a8-a0d0-87cb525c04c1%2Fintercom.webp&optimizer=image&quality=80&width=280)
- Multilingual support service: Capable of customer conversation across 43 languages
- App integration: Integrate Intercom chatbot to 400+ applications including WhatsApp, SalesForce, Instagram, and Marketo.
- Easy bot setup: Train chatbots by using URLs, articles, and help centers.
- Create custom answers: Add custom-made responses for specific customer inquiries to boost your bot’s accuracy and helpfulness.
- Essential: $39 per seat/mo
- Advanced: $99 per seat/mo
- Expert: $139 per seat/mo
7. HelpCrunch
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2F02406b1d-36c4-4827-b922-b31650b3639b%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2Fe016537a-5b3e-4869-a558-ada08d495060%2Fhelpcrunch.webp&optimizer=image&quality=80&width=280)
- Intuitive bot builder: Use pre-designed bot templates or manually set up your chat flow using available options.
- Personalized service: Bots can collect customer data and use them as the basis for personalized interaction.
- Rapid lead generation: Collect customer contact details for your sales team’s targeted campaigns.
- Top-notch self-service offers: Give customers access to knowledge bases such as FAQs articles and troubleshooting guides.
- Basic: $12/mo
- Pro: $20/mo
- Unlimited: $495/mo
8. Freshchat
![notion image](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy-prod%2Fblock%2F9c141d0f-12da-4945-b032-cb8b83ce44b0%2F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%2F24171ba1-b3e9-4f07-962f-569c7b1c456e%2Ffreshchat.webp&optimizer=image&quality=80&width=280)
- Customizable bots: Align your bot’s aesthetic (i.e., size, color, shape) to match your brand with Freshchat’s intuitive CSS editor.
- Polyglot chatbot: Upload scripts for your bot in any language to make it multilingual.
- Performance tracker: Measure your bot performance using comprehensive reports, metrics, and visualizations
- Seamless agent handover: Transfer conversation to live agents with a single click.
- Starter: $19 per agent/mo
- Growth: $49 per agent//mo
- Pro: $90 per agent/mo
- Enterprise: $119 per agent/mo
Get Cutting-Edge Customer Support Chatbots for Your Business
Written by
![Alex Rainey](https://cdn.feather.blog?src=https%3A%2F%2Fwww.notion.so%2Fimage%2Fhttps%3A%252F%252Fprod-files-secure.s3.us-west-2.amazonaws.com%252F98914fdb-78d4-41b2-8b2f-2231e8aa84bb%252Fb87c77b2-9e2b-4ed3-8c91-2e1ef032487a%252F1ggjuXtB_400x400.jpg%3Ftable%3Dblock%26id%3D99dad5f9-bd51-4714-8986-71f6b241dcd1%26cache%3Dv2&optimizer=image&quality=80&width=280)
Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.