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Transform Your Customer Support: From Bad to Great

Discover how to elevate your customer support responses from bad to great with actionable tips and AI integration. Improve customer satisfaction and efficiency.

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Transform Your Customer Support: From Bad to Great
Created time
Sep 23, 2024 04:22 PM
Author
Mike Heap
Mike Heap
Tags
Founder Notes
Image
MikeFounderNotes.png
Publish date
Sep 23, 2024
Slug
transform-your-customer-support-from-bad-to-great
Featured
Featured
Type
Article
Ready to Publish
Ready to Publish

Bad → Great customer support responses:

  • Bad: Fill in this form and we'll get back to you
  • OK: Fill in this form and we'll get back to you in 24 hrs
  • Good: Ask a question in our live chat, we'll respond in 2 hours
  • Very good: Ask a question in our live chat, we'll respond in 10 mins
  • Great: Ask a question in our live chat, our AI will answer immediately and if it can't help we'll pass you over to a person who can for an immediate response
 
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#customersupport #customersuccess #customerservice #csleaders #aiincustomersupport #aisupport

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Written by

Mike Heap
Mike Heap

Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.

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