Transform Your Customer Support: From Bad to Great

Discover how to elevate your customer support responses from bad to great with actionable tips and AI integration. Improve customer satisfaction and efficiency.

Transform Your Customer Support: From Bad to Great
Created time
Sep 23, 2024 04:22 PM
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Sep 23, 2024
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Bad → Great customer support responses:

  • Bad:Fill in this form and we'll get back to you
  • OK:Fill in this form and we'll get back to you in 24 hrs
  • Good:Ask a question in our live chat, we'll respond in 2 hours
  • Very good:Ask a question in our live chat, we'll respond in 10 mins
  • Great:Ask a question in our live chat, our AI will answer immediately and if it can't help we'll pass you over to a person who can for an immediate response
 
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Written by

Mike Heap
Mike Heap

Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.