Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
Table of Contents
So many companies are moving to 'AI-first' customer support
- No longer speaking to your customers
- Cost-cutting
- Providing a worse user experience
- More customer queries handled, faster and 24/7
- Consistent and accurate responses, whoever they speak to
- Complete understanding and recall of your product and its features
- Agents will be able to spend longer with those who really have issues
- More human support for the queries that require a human touch