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Maximize Success: Leverage Positive Customer Feedback

Discover how to create and close positive tickets, leverage successful customer interactions, and unlock referrals, case studies, and upsell opportunities systematically.

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Maximize Success: Leverage Positive Customer Feedback
Created time
Aug 9, 2024 09:23 PM
Author
Mike Heap
Mike Heap
Tags
Founder Notes
Image
MikeFounderNotes.png
Publish date
Aug 9, 2024
Slug
maximize-success-leverage-positive-customer-feedback
Featured
Featured
Type
Article
Ready to Publish
Ready to Publish

How much effort do you spend creating and closing positive tickets?

You have a process to catch, clarify, and resolve customer problems. You even have teams (support and success) focusing on finding and fixing problems to ensure customers are successful.
 
You can do the same thing for happy customers!
 
When things go well, leverage your success. Create tasks and playbooks that focus on successful customers.
 
  • Referrals
  • Case studies
  • Upsell opportunities
 
are waiting for you if you can execute this systematically.
 
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Written by

Mike Heap
Mike Heap

Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.

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