Boost Customer Support with AI: Speed and Efficiency

Discover how AI support agents can revolutionize customer service with rapid response times, helping businesses enhance customer satisfaction and decision-making.

Boost Customer Support with AI: Speed and Efficiency
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Oct 21, 2024 05:37 PM
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Oct 21, 2024
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One of the massive benefits of AI support is speed

To increase the adoption of AI support agents, businesses need to make this clearer:
 
🎫Create a Ticket:First Response within 2 hours🤙Call Us:Answer within 5 minutes🤖AI agent:Answer within seconds
 
For each of these, there will be inflexion points:
 
  • If you can wait 30 seconds to speak to a person, you probably won't try AI
  • But if it is 30 minutes, it is probably worth a shot
 
Give the customers the information to make better decisions
 

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Written by

Mike Heap
Mike Heap

Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.