Boost Customer Support with AI Copilot Chrome Extension

Discover how AI Copilot can revolutionize customer support by assisting agents with quick, accurate responses across platforms like Zendesk and Gmail.

Boost Customer Support with AI Copilot Chrome Extension
Created time
Oct 21, 2024 05:28 PM
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Oct 21, 2024
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A lot of businesses think AI isn’t ready for prime time when it comes to customer support.

They want to dip their toes. And in a bigger organisation, who can blame them. They want their teams to leverage AI, but they don’t want to put it directly in front of customers until they’ve built up some confidence. They want a Copilot.
 
This is why we’re launching our AI support Copilot — that agents can access anywhere on the web as a Chrome Extension. Imagine:
 
  • Replying to a customer email about an API question, but you don’t remember all the field names
  • Replying to a refund request in Zendesk, but you’re not sure whether the policy was 7 or 14 days
  • Replying to a customer asking for detailed setup instructions for an integration you offer
 
All of these requests agents do day in, and day out. And it takes a lot of time to write them properly and accurately. This is exactly where an AI Copilot can help teams start using AI for customer support.
 
And the best thing? You can use it in any support tool: Intercom, Zendesk, Gmail, LiveChat, Freshdesk, any!
 

Start using AI customer support in your business today

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Written by

Alex Rainey
Alex Rainey

Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.