Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
Table of Contents
Supporting Multiple Languages in Your Product
- Sure, we could have just allowed our AI to respond in any language from the get-go.
- But you can't just think about the responses.
- You have to think about the whole product experience.
- We wanted to make sure we could localize all elements of our AI support agents to the language they spoke.
- The same goes for our integrations with:
- Zendesk
- Intercom
- HubSpot
User Experience
- We didn't want it to look like an afterthought for non-English users.
- It should be exactly the same experience for end-users but in another language.