Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
A few quick predictions for features that'll become commonplace for AI customer support within 12 months:
- You'll be able to easily and seamlessly integrate any data source to give your AI agents complete knowledge of your business and users to answer their questions.
- AI agents will work alongside users to identify, debug and even fix their issues live on their screens, maybe even before they ask.
- AI agents will autonomously perform actions within platforms to solve issues and perform account actions (refunds, upgrades and more).
- You will be able to instantaneously generate live documentation, perpetually, as you update your product screens.