AI's Future: Lessons from the Internet's Evolution

Discover how the skepticism around AI today mirrors the doubts about the internet in 1999. Learn why technology's rapid evolution can surprise us all.

AI's Future: Lessons from the Internet's Evolution
Created time
Aug 25, 2024 08:38 PM
Image
AlexFounderNotes.png
Publish date
Aug 25, 2024
Slug
ais-future-lessons-from-the-internets-evolution
Featured
Featured
Type
Article
Ready to Publish
Ready to Publish

AI's Future: Lessons from the Internet's Evolution

There were people in 1999 who said, "the internet is great, but it's too slow for high-quality video. It'll never disrupt the cinema industry let alone the TV industry."
 
These people's biggest mistake was assuming the tech available 'today' is very similar to the tech available next year, and the years after that.
 
There are people today saying "AI is great, but it can't handle complex tasks in areas like customer support. It's not reliable enough. And people will always want to speak with people."
 
Same mindset, different technology, 20 years apart.
 
notion image

Start using AI customer support in your business today

Create free AI agent

Written by

Alex Rainey
Alex Rainey

Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.

Related posts

Maximize Efficiency: How ChatGPT Can Transform Your Workday

Maximize Efficiency: How ChatGPT Can Transform Your Workday

Discover how using ChatGPT daily can save you time and enhance productivity by automating mundane tasks, allowing you to focus on more fulfilling work.

Why Ignoring AI Today is Like Dismissing the Internet in the 90s

Why Ignoring AI Today is Like Dismissing the Internet in the 90s

Discover why dismissing AI as a temporary trend could be a costly mistake for businesses. Learn from industry leaders like Sundar Pichai on the profound impact of AI and why it's crucial for future-proofing your company.

Discover MyAskAI's Features: A Comprehensive Demo by Mike Heap

Discover MyAskAI's Features: A Comprehensive Demo by Mike Heap

Explore the AI support features of MyAskAI in a detailed demo by founder Mike Heap. Learn how easy video editing can be with basic tools and share your thoughts.

AI's Biggest Flaw and Strength: Consistency in Decision-Making

AI's Biggest Flaw and Strength: Consistency in Decision-Making

Discover how AI's consistency can be both a flaw and a strength in decision-making, addressing bias and transparency in large language models.

How AI Agents Will Transform Customer Support Metrics

How AI Agents Will Transform Customer Support Metrics

Discover the impact of AI agents on customer support metrics like CSAT, FRT, AHT, and more. Learn about new metrics emerging in the AI-driven support landscape.

AI Assistants: The Evolution Beyond Chatbots

AI Assistants: The Evolution Beyond Chatbots

Discover how AI assistants have evolved from the frustrating chatbots of the past to powerful tools that enhance customer support and productivity.

Future of AI Customer Support: Key Predictions

Future of AI Customer Support: Key Predictions

Explore upcoming features in AI customer support, including seamless data integration, live issue resolution, and autonomous actions. Discover what the future holds for AI support agents.