Convince Your Boss: Real-World AI vs. Human Customer Support

Convince your boss to adopt AI for customer support by demoing real-world examples. Show AI vs. human responses to top queries, highlighting efficiency and quality. Overcome reservations and achieve senior buy-in with tangible, data-driven demonstrations. Discover the true potential of AI today!

Convince Your Boss: Real-World AI vs. Human Customer Support
Created time
Jul 15, 2024 11:44 AM
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May 28, 2024
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Working with Companies

Working with companies big and small, we hear the many reservations, worries, and concerns they have about adopting a new AI tool.

Getting Senior Buy-In

There's one thing that always helps get senior buy-in and allay their biggest concerns:
  • Demoing the technology in real-world situations, with real-world data/examples.

Steps to Convince Your Boss

  1. Show the Output of the AI
    1. 👉 Show the output of the AI alongside that of a human doing the same task.
  1. Example Scenario
    1. Imagine you're trying to convince your boss that your customer support team should be using AI to improve team efficiency.
      • Start by showing them how an AI assistant would reply to the top 25 customer support questions you get.
      • Show that alongside how your team replies.

Addressing Concerns

  • They already understand the potential cost-saving implications.
  • But they're worried about the trade-off — a drop in customer service quality.

Educating on AI Capability

By showing real-world examples, you can educate them on the true capability of AI customer service.

Achieving the "Aha Moment"

Bringing them to that "aha moment".

Start using AI customer support in your business today

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Written by

Alex Rainey
Alex Rainey

Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.