AI Support Agent: Revolutionizing Customer Service

Discover how an AI support agent seamlessly integrates with Zendesk to provide accurate pricing and upsell opportunities, enhancing customer interactions and efficiency.

AI Support Agent: Revolutionizing Customer Service
Created time
Nov 9, 2024 07:20 PM
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Nov 9, 2024
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AI Support Agent's Impressive Capabilities

Still blown away sometimes by our AI support agent's responses. Here's our Zendesk integration, where the AI agent is replying to a follow-up question about a custom pricing request.
 
  • Pricing Calculation: It's found our pricing, and using the base plan + overages, it's calculated the cost for this particular user.
    • Price: $199/mo for 2,000 conversations
    • Note: This price is not listed on our site or part of the AI agent's knowledge.
  • Additional Features:
    • Pushed our Enterprise plan
    • Provided a way for them to contact us
 
Accurate pricing, and actively upselling. Couldn't ask for more from a real person!
 
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Written by

Alex Rainey
Alex Rainey

Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.