AI Revolution: How Tech Workers Are Boosting Productivity Daily

Discover how AI is revolutionizing productivity in tech companies. From product managers using ChatGPT to 92% of US developers leveraging GitHub Co-pilot, AI is a game-changer. Could customer support agents be next? Explore the future of AI in daily work.

AI Revolution: How Tech Workers Are Boosting Productivity Daily
Created time
Jul 15, 2024 11:44 AM
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Jun 18, 2024
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AI's Impact on Knowledge-Worker Productivity

There's a lot of scepticism about AI's impact on knowledge-worker productivity. But if you look within tech companies, the usage of AI to help daily work is exploding.

Prolific Users of AI

  • Product Managers:
    • Seem to be some of the most prolific users of AI on a daily basis, with tools like ChatGPT.
  • Developers:
    • A whopping 92% of US-based developers working at large companies are using AI to help them code, with tools like GitHub co-pilot.

AI in Customer Support

But, I wonder what the answer for customer support agents would be? 🤔
  • The AI models that power tools like ChatGPT are incredibly well suited to the customer support use case.
  • This is the next role to see 75%+ of individuals using AI daily to boost productivity.

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Written by

Alex Rainey
Alex Rainey

Alex is an experienced CTO and founder who largely focuses on all the technical areas of My AskAI, from AI Engineering, Technical Product Management and overall Platform Development.