Fix Drill-In Feature Issues in Zendesk Explore Reports

What should I do if the drill-in feature doesn't work in my Zendesk Explore report?

If the drill-in feature isn't working in your Zendesk Explore report, it might be due to a mismatch in datasets or settings. Ensure that the drill-in attributes are correctly set and that you're using the appropriate dataset for your report.

If the issue persists, check if the problem occurs only when the dashboard is published. Sometimes, the drill-in works in edit mode but not in the published view. Adjusting the dataset or settings might resolve the issue. For more detailed guidance, refer to the original guide.

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