When exporting data from Zendesk QA, you can filter the results using various query parameters. These include filtering by scorecard tags, comment hashtags, and more, allowing you to tailor the data export to your specific needs.
To see all available query parameters, refer to the public API's specification page. This flexibility in filtering helps you focus on the most relevant customer interactions for your analysis. For more details, check theoriginal help documentation.
To export data from Zendesk QA, you need to set up an API connection first. This involves obtaining an API token, account ID, and workspace ID from your Zendesk QA account. These credentials are essential for making API requests to export your…
Exporting data from Zendesk QA using the API involves making a GET request with specific parameters. You'll need your API token, account ID, and workspace ID, which you obtained during the API connection setup. To make the request, set the token as…
Zendesk QA provides specific endpoints for exporting data, depending on your needs. For a workspace-specific export, use the endpoint/api/v1/payment/42000/workspace/11759/reviews
. For an account-wide export, use…