Setting Up API Connection in Zendesk QA
How do I set up an API connection in Zendesk QA?
To export data from Zendesk QA, you need to set up an API connection first. This involves obtaining an API token, account ID, and workspace ID from your Zendesk QA account. These credentials are essential for making API requests to export your data.
Once you have these details, you can proceed to make API requests to retrieve the data you need. This setup is crucial for accessing and analyzing customer interactions outside of the Zendesk QA platform. For more detailed instructions, you can refer to theoriginal help documentation.
More related questions
What is the process for exporting data using the Zendesk QA API?
Exporting data from Zendesk QA using the API involves making a GET request with specific parameters. You'll need your API token, account ID, and workspace ID, which you obtained during the API connection setup. To make the request, set the token as…
What are the available endpoints for exporting data in Zendesk QA?
Zendesk QA provides specific endpoints for exporting data, depending on your needs. For a workspace-specific export, use the endpoint/api/v1/payment/42000/workspace/11759/reviews. For an account-wide export, use…
How can I filter exported data in Zendesk QA?
When exporting data from Zendesk QA, you can filter the results using various query parameters. These include filtering by scorecard tags, comment hashtags, and more, allowing you to tailor the data export to your specific needs. To see all…
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