No, the Zendesk Chat integration for Prestashop is only available for customers using the Legacy versions of Zendesk Chat.
If you're unsure which version of Zendesk Chat you have, you should refer to the documentation on determining your Zendesk Chat account version. This integration is specifically designed for those using the older, standalone versions of Zendesk Chat.
To install Zendesk Chat on Prestashop using the HTMLbox module, you need to download the module and upload it to your Prestashop site. First, download the Prestashop HTMLbox module. In your Prestashop admin panel, click 'Add new module', choose the…
No, the Zendesk Chat for Prestashop version 1.6 integration is only supported for standalone chat accounts. If your account is integrated with Zendesk Support, you won't be able to use this integration. For standalone chat accounts, you can…
The Zopim widget ID is a crucial part of integrating Zendesk Chat with Prestashop, and it's found in your Zopim live chat script. This ID is a 32-digit sequence that follows 'v2.zopim.com' in the script. To locate your Zopim live chat script, you…
Adding a new module in Prestashop for Zendesk Chat involves a few straightforward steps. First, navigate to the Prestashop admin page and select 'Modules > Modules'. Click 'Add a new module', then 'Choose a file' to select the module file you…