Zendesk Chat Compatibility with OpenCart
Can I use Zendesk Chat with any version of OpenCart?
Zendesk Chat integration is available for customers using the Legacy versions of Zendesk Chat.
If you're unsure which version of Zendesk Chat you have, it's important to verify this before attempting to integrate with OpenCart. The integration process involves adding a chat widget script to your site's footer, which is compatible with the Legacy versions.
For more details, visit theZendesk help article.
More related questions
How do I install Zendesk Chat on my OpenCart site?
To install Zendesk Chat on your OpenCart site, you need to add the chat widget script to your site's footer. First, open the File Manager in OpenCart and navigate to the folder: Catalog > View > Theme > Template > Common. Locate thefooter.php…
Where do I find the Zendesk Chat embed code for OpenCart?
To find your Zendesk Chat embed code, you need to refer to a specific Zendesk article. The embed code is essential for integrating the chat widget into your OpenCart site. Once you have the code, you can follow the steps to paste it into the…
What steps are involved in editing the footer.php file in OpenCart?
Editing thefooter.phpfile in OpenCart involves accessing the File Manager and navigating to the correct directory. You need to go to Catalog > View > Theme > Template > Common and find thefooter.phpfile. Once located, click Edit to open the…
Is there a specific location to paste the Zendesk Chat script in OpenCart?
Yes, the Zendesk Chat script should be pasted before the</body>tag in thefooter.phpfile. This placement ensures that the chat widget loads correctly on your OpenCart site. To do this, access the File Manager, navigate to Catalog > View >…
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