Steps to Fully Cancel Your Zendesk Account
Learn the necessary steps to completely cancel your Zendesk account and stop future charges.
What should I do to fully cancel my Zendesk account?
To fully cancel your Zendesk account and avoid future charges, you need to follow specific steps outlined in the Zendesk help documentation.
These steps ensure that all products and services associated with your account are properly canceled. For detailed instructions, refer to the article on Cancelling products and accounts.
More related questions
Why am I still being charged after canceling my Zendesk account?
If you're still seeing charges from Zendesk after canceling, it might be because you have an active account with one or more products. To check for any active accounts under your email, you can use the Remind Me page. To ensure you don't receive…
How can I find all my paid invoices on Zendesk?
To view all your paid invoices on Zendesk, navigate to the Account section and then to the Invoices page. You can do this by going to your account settings at www.YOUR_SUBDOMAIN.zendesk.com/admin/account/billing/invoices. For more detailed…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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