To prevent the keyboard from staying open when leaving the Chat Activity on Android, you can implement a method to forcefully close it.
When using the Chat SDK, if you find that the keyboard remains open after leaving the chat activity, you can create a method in your MainActivity to hide the keyboard when the view starts. This involves checking the connection status in the onStart activity callback. If the Chat is in a DISCONNECTED state, indicating that the MessagingActivity is dismissed, you can then call the hideKeyboard method to close the keyboard. For more details, you can refer to the originalZendesk help article.
You can use a specific Kotlin code snippet to hide the keyboard in Android's MainActivity. To hide the keyboard, you need to create a method called hideKeyboard in your MainActivity. This method uses the InputMethodManager to hide the soft input…
The keyboard may remain open after leaving the Chat Activity on Android due to the Chat SDK not automatically closing it. This issue occurs because the Chat SDK does not handle the keyboard state when the chat activity is dismissed. As a result,…
To check the connection status in the Chat SDK, you can use the connectionProvider method. In your MainActivity, you should check the connectionStatus in the onStart activity callback. If the connection status is DISCONNECTED, it indicates that the…